The Good Leadership Podcast

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military. He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sports. Dr. Shatté is co-author of meQuilibrium and The Resilience Factor. meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494 The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:17) Iceberg beliefs (1:45) Types of Icebergs (02:08) Icebergs leading to stress (3:01) Having multiple Icebergs (4:33) Spotting Icebergs in life (6:47) Tool: Technique to detect Iceberg (10:58) Embracing the Iceberg with a few adjustments (12:43) Melting the Iceberg (13:54) Steering around the Iceberg (15:55) Dealing with burnout (17:47) Tuning into positive radars (18:35) Happiness and sadness (19:37) Contentment and frustration (20:30) Recognizing positive emotions (22:05) Fitness as an Iceberg (23:41) Tip: Balancing work and personal life (24:45) Dimensions of explanatory style (27:18) Flexibility around explanatory styles is the key (29:57) Balance between short, medium, and long term goals (31:33) Energizing work through 3 levels (34:23) 4 levels of life connection (34:45) Connecting to something larger than ourselves (36:47) Importance of 14 essential skills program (37:44) Conclusion

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military. He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sports. Dr. Shatté is co-author of meQuilibrium and The Resilience Factor. meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494 The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:18) Dr. Shatté’s background (00:52) meQuilibrium (01:27) Nation under stress (02:48) Mental Health Crisis in 2023 (04:36) Why mental health is not improving (07:41) Tool: Dealing with stress (09:42) Tip: Balancing Stress (11:07) Resilience (14:27) Tool: Mapping emotions back to the thought (17:45) Tool: Trap it, map it, and zap it (20:19) Results of using the technique (22:00) Sleep is critical to deal with stress (24:06) Thinking traps and problem solving (24:32) Personalizing - Blaming yourself (25:08) Externalizing - Blaming others (25:58) Maximizing the bad and minimizing the good (27:06) Mind reading (28:08) Over generalizing (30:08) Pessimism (31:51) Emotional reasoning (34:02) Fight or flight (36:10) Emotional eating (38:38) Conclusion

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus. Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-seller in its field within a week of publication and rights have been sold in 18 languages. Previous books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Female Vision: Women’s Real Power at Work, which explores how women’s strategic insights can strengthen their careers. The Web of Inclusion: A New Architecture for Building Great Organizations, was cited in The Wall Street Journal as one of the best books on leadership of all time and is credited with bringing the language of inclusion into business. Sally's Books: https://www.amazon.com/Sally-Helgesen/e/B003B09UES - Website: https://www.ims-online.com/ Podcast: https://www.ims-online.com/podcasts/ Blog: https://blog.ims-online.com/ LinkedIn: charlesagood   Twitter:  charlesgood99   Chapters: (00:00) Sally’s background (00:52) Inspiration behind writing the book How Woman Rise (04:18) How to increase productivity (07:14) It’s more effective to change your actions than change your thoughts (10:13) Common triggers that undermine collaboration (12:28) Visibility: Devising a positive story to explain trigger events (17:01) Story about Colonel Diane Ryan (20:17) Managing perceptions (25:20) Tying confidence to our competence (30:42) Overconfidence leads to imposter syndrome or delusion (32:10) Communication: Difference between women’s and men’s qualities (37:38) Decisions are made by the person in a position of power, not necessarily the wisest person (40:38) Active listening is a vital skill (42:55) Active listening does not involve constant affirmation (44:34) Teaching and setting expectations with model leadership behaviors (48:15) Regular practice of gratitude (50:54) Challenges faced by non-dominant group (54:14) Key takeaway (56:35) Conclusion

Brent Gleeson is a Navy SEAL combat veteran, award-winning entrepreneur, best-selling author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture, resilience, and organizational transformation. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, best-selling author and acclaimed speaker on topics ranging from leadership and building high performance teams to culture and organizational transformation. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com. He is the bestselling author of Embrace the Suck and TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, which was a #1 New Release in the categories of Organizational Change and Business Structural Adjustment. Brent's Books: https://www.amazon.com/Books-Brent-Gleeson/s?rh=n%3A283155%2Cp_27%3ABrent+Gleeson - Learn more about IMS and future sessions with thought leaders like Brent Gleeson: https://ims-online.com Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com Connect on LinkedIn - https://linkedin.com/in/charlesagood Chapters: (00:00) Introduction (01:02) Brent’s background (05:01) Similarities between the military and leadership (07:55) No organization is perfect (09:30) Writing Embrace the Suck: The Navy SEAL Way to an Extraordinary Life (13:07) 3 categories of resilience: Challenge, Commitment and Control (18:27) Tip: Looking at pain as a pathway to success (20:32) Experiencing emotions through suffering practices (22:21) Types of suffering and dealing with it (23:55) Process of retaining resilience (28:12) Orientation to personal values plays a huge role in resilience (33:22) Tool: Dealing with temptation (37:17) Keeping in mind the negative consequences of temptations (40:32) Success comes from overcoming adversities (42:28) Tip: Be a lifelong learner (44:17) Tip: Only focus on what's in your immediate control (47:42) Training is critically important for continuous improvement (51:48) In times of recessions, companies should invest in developing their people (53:14) Key takeaway (56:40) Conclusion

Ed Frauenheim is about reinventing masculinity, organizations and society. And about connecting the dots among the three for a more soulful world. He is an author, speaker, coach and consultant. His writing has appeared in publications including USA Today, Harvard Business Review and Fortune. Ed previously served as director of research and content at Great Place to Work, the advisory firm that produces the annual Fortune 100 Best Companies to Work For list. Ed has co-written four books, including Good Company: Business Success in the Worthiness Era, Organized Innovation: A Blueprint for Renewing America’s Prosperity and A Great Place to Work For All: Better for Business, Better for People, Better for the World. Ed’s latest book is Reinventing Masculinity: The Liberating Power of Compassion and Connection. It tells the story the shift from an outdated, unhealthy “confined” masculinity to a “liberating” version of manhood that frees men and all those around them to live fuller, healthier, more soulful lives at work and beyond. Ed's Books: https://www.amazon.com/stores/Ed-Frauenheim/author/B00HXSFZ0M/ - Learn more about IMS and future sessions with thought leaders like Ed Frauenheim: https://ims-online.com Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com Connect on LinkedIn - https://linkedin.com/in/charlesagood Chapters: (00:00) Introduction (01:06) Ed’s Background (04:10) Concept: From Man of Steel to Man of Teal (08:37) 3 F’s of Emerging Business Climate: Faster, Flatter, and Fear-focused environment (11:07) 5C Approach to Masculinity: curiosity, courage, compassion, connection, and commitment (14:40) Ways to tap into the superpowers of introverts in leadership (18:23) When you listen more, you can lead better (19:42) Emotional courage in males (21:59) Challenges faced by men while transitioning to Man of Teal (23:38) Impact on Ed’s life from embracing teal principles (25:38) Advice for male leaders who feel overwhelmed by shifting to new paradigms (27:17) Key Takeaway (28:16) Conclusion

Dr. Heidi Hanna is the Chief Energy Officer of Synergy Brain Fitness, a company providing brain-based health and performance programs to individuals and organizations, an instructor at Harvard Extension, and a Fellow and Advisory Board Member for the American Institute of Stress. She is a New York Times bestselling author who has written seven books, including The Sharp Solution, Stressaholic, Recharge and What's So Funny About Stress? Dr. Heidi has been featured at many global conferences including the Fortune Magazine Most Powerful Women in Business Summit, ESPN Leadership Summit and the Million Dollar Round Table. Her clients have included Google, Starbucks, Microsoft, Principal Insurance, Morgan Stanley, Ameriprise, and WD40 as well as the PGA Tour, and the National Football League. Dr. Heidi is also a Certified Humor Professional with the Association for Applied and Therapeutic Humor although she won't admit she's funny. Dr. Hanna's Books: https://heidihanna.com/stress-toolkit/ - Learn more about IMS and future sessions with thought leaders like Dr. Heidi Hanna: https://ims-online.com/ Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com/ Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/ Chapters: (00:00) Introduction (01:26) Heidi’s insights on stress (04:40) Stress is when demand exceeds capacity (07:33) Stress addiction and it’s prevalence (10:51) Importance of stress and recovery on a regular basis (12:37) Tool: 5 steps of the Stressaholic Model (13:10) Rest phase: Balancing your brain chemistry with strategic relaxation and recovery (16:14) Repair phase: Nourishing the mind by practicing gratitude (23:23) Research on the importance of gratitude (22:39) Healthy humor is therapeutic (23:55) Rebuilding phase: Strengthening mental and physical fitness (29:14) Rethinking phase: Seeing stress as a challenge, instead of a threat (32:35) Redesign phase: Developing BEAT (Boundaries, Expectations, Attitude, Time) (37:13) Purpose of writing the book Recharge (39:05) Key Takeaway (40:24) Conclusion

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace and ministry to help her audiences connect to their purpose, authentic identity, and the power of leading from within. Dr. Jeanne shares inspiring messages that are both informative and transformative. Dr. Jeanne is the Founder and President of TransPorter Group Inc, a consulting practice specializing in leadership development, and diversity, equity and inclusion strategy and training. Dr. Jeanne has developed global leadership programs and has trained and coached leaders in twenty different countries. She is passionate about coaching and developing existing and emerging leaders to be their best and reach their highest aspirations! Dr. Jeanne Porter King's Books: https://www.drjeanneporterking.com/books/ - Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/ Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles https://blog.ims-online.com/ Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/ Chapters: (00:00) Jeanne’s background (01:19) Writing the book Leading Well (05:00) Advice for black women in leadership and executive roles (09:05) What non-black leaders can learn from the book (11:16) Spiritual wellness as a leadership quality (15:14) Society’s requirement for change of identity to fit in and why it’s a problem (17:32) Showing up authentically and staying committed to your work (20:30) Current state of diversity, equity, and inclusion in the workplace (23:36) Patriarchal narrative about women in the workplace (27:49) Key takeaway (31:47) Conclusion

Dr. Barbara A. Trautlein is the author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For over 25 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives - achieving bottom-line business and powerful leadership results for clients. She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable. Barbara's Book: https://www.amazon.com/Change-Intelligence-Power-Lead-Sticks-ebook/dp/B00CUTF0QS - Learn more about IMS and future sessions with thought leaders like Barbara Trautlein: https://ims-online.com Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com Connect on LinkedIn - https://linkedin.com/in/charlesagood Chapters: (00:00) Introduction (01:06) Barbara’s background (03:03) Why change projects fail (04:25) The brain’s reaction to change (05:38) Neuroscience of change helps normalize resistance (06:17) Tip: Reframe resistance as an opportunity (07:45) Tool: CQ (Change Quotient/Intelligence) (08:20) Tool: ABC - Awareness, Breathe, and Choose (09:19) Building change intelligence over time (10:40) 3 styles of leading change: engage hearts, enlighten heads and equip hands (11:35) Becoming aware of our own change style (13:26) Strengths, weaknesses, and areas for development of different change styles (16:59) Development of the CQ assessment (17:55) Insight into change style of the heart and the head (20:14) Assessment of Charles change style of the adapter (22:10) Differences in leading change for senior leaders (23:32) Impact of changes throughout the organization (24:57) Functioning of change intelligent organizations (27:02) Differences in leading change region wise (27:58) Using info from individual reports to create a team profile (29:45) How organizations use the information from assessments (32:00) Key Takeaway (34:14) Conclusion

Michael Bungay Stanier is at the forefront of shaping how organizations around the world make being coach-like an essential leadership competency. His book The Coaching Habit “unweirds coaching”. It is the best-selling coaching book of this century, with over a million copies sold and more than ten thousand five-star reviews on Amazon. In 2019, he was named the #1 thought leader in coaching. Michael was the first Canadian Coach of the Year, has been named a Global Coaching Guru since 2014, and was a Rhodes Scholar. His most recent book, How to Work with (Almost) Anyone, shows how to build the Best Possible Relationship with the key people at work Michael's Books: https://www.amazon.com/stores/Michael-Bungay-Stanier/author/B002QK41GQ - Learn more about IMS and future sessions with thought leaders like Michael Bungay Stanier: https://ims-online.com Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com Connect on LinkedIn - https://linkedin.com/in/charlesagood Chapters: (00:00) Michael’s background (01:34) Process of writing the book How to Work with (Almost) Anyone (04:01) Building good working relationships (07:25) Qualities of the best relationships: Safe, Vital and Repairable (09:14) Tool: Keystone conversations (11:02) Tool: The Amplify Question (12:24) Tool: The Repair Question (14:06) Curse of competence (15:57) Tool: Following scripts from the book (16:59) Having conversations to remove anxiety (18:12) Meaning behind the title of the book (20:25) Tool: TERA Quotient (21:58) Meaning of TERA: Tribe, Expectation, Rank and Autonomy (24:29) Tip: Staying curios for a bit longer (25:12) Tip: End coaching conversations on a high note (26:16) Maintaining relationships (27:47) The power of exchange (28:40) Vulnerability (29:26) Tool: 3 Phases of a relationships: Prepare, Conversation, and Maintenance (30:24) Repair often (31:45) Being kind by staying human (32:39) Tool: Decision making process: Observe, Orient, Decide, and Act (35:00) Dealing with fighting or conflict (37:18) Being clear on what you want (38:47) Reset as needed (40:11) Not everything needs to be solved (41:06) You can’t manage the outcome but you can manage the process (42:44) Becoming the best version of yourself (43:41) Having keystone conversation with your boss or supervisor (44:48) Key takeaway (46:07) Conclusion

Crystal Kadakia is a valued organization transformation consultant, two-time TEDx speaker, and author. She has taught interactive programs around the world, challenging audiences to expand their worldviews and leverage the possibilities of those ideas that are different and new for a wide range of workplace topics. Her latest book Social Equations: The STEM Professional's User Guide to Building Positive Relationships empowers STEM professionals to build their capability to navigate social dynamics so their ideas move beyond themselves and take shape out in the world. Her other books include The Millennial Myth, Designing for Modern Learning and Your Career: How To Make It Happen. Crystal began her professional career in chemical engineering at Proctor & Gamble and later completed her Masters in Organization Development from Pepperdine University Crystal's Books: https://www.amazon.com/stores/Crystal-Kadakia/author/B017KSQFBC? - Learn more about IMS and future sessions with thought leaders like Crystal Kadakia: https://ims-online.com Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm Relevant IMS Leadership and Management Articles - https://blog.ims-online.com Connect on LinkedIn - https://linkedin.com/in/charlesagood Chapters: (00:00) Introduction (01:20) Crystal Kadakia’s background (02:30) Importance of social dynamics (05:08) Growth of responsibilities compared to Fibonacci Sequence (06:36) Meaning of Fibonacci Sequence (07:09) Why technical professionals struggle with social dynamics (10:10) Learning social dynamics is essential for introverts (13:30) Structure of Crystal’s book Social Equations (17:32) Tip: Focus on social skills and not getting triggered (19:01) Tool: Ladder of Inference (20:57) Tip: Why it's not good for the team for you to prove your point (22:17) Appreciative inquiry helps build better relationships (26:17) Tip: Build relationships and self awareness (28:06) Communicating the fundamental structure not the words on the page (29:57) Social dynamics as a skill for STEM professionals (31:25) Hidden reference in the book: An image of the word Kintsugi (33:09) How the book Social Equations has impacted readers (35:47) Key takeaway (38:53) Conclusion