Leading Change That Sticks with Barbara Trautlein | The Good Leadership Podcast #91

Dr. Barbara A. Trautlein is the author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks and originator of the CQ System for Developing Change Intelligent Leaders and Organizations.

For over 25 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives - achieving bottom-line business and powerful leadership results for clients. She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable.

Barbara's Book: https://www.amazon.com/Change-Intelligence-Power-Lead-Sticks-ebook/dp/B00CUTF0QS

-

Learn more about IMS and future sessions with thought leaders like Barbara Trautlein: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Introduction

(01:06) Barbara’s background

(03:03) Why change projects fail

(04:25) The brain’s reaction to change

(05:38) Neuroscience of change helps normalize resistance

(06:17) Tip: Reframe resistance as an opportunity

(07:45) Tool: CQ (Change Quotient/Intelligence)

(08:20) Tool: ABC - Awareness, Breathe, and Choose

(09:19) Building change intelligence over time

(10:40) 3 styles of leading change: engage hearts, enlighten heads and equip hands

(11:35) Becoming aware of our own change style

(13:26) Strengths, weaknesses, and areas for development of different change styles

(16:59) Development of the CQ assessment

(17:55) Insight into change style of the heart and the head

(20:14) Assessment of Charles change style of the adapter

(22:10) Differences in leading change for senior leaders

(23:32) Impact of changes throughout the organization

(24:57) Functioning of change intelligent organizations

(27:02) Differences in leading change region wise

(27:58) Using info from individual reports to create a team profile

(29:45) How organizations use the information from assessments

(32:00) Key Takeaway

(34:14) Conclusion