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The Good Leadership Podcast

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Jul 16, 2025 • 30min

Stay on Track: Hidden Forces That Make or Break Your Motivation – Part II with Ayelet Fishbach & Charles Good | TGLP #235

Today, we continue our conversation with Ayelet Fishbach.Ayelet Fishbach studies social psychology, management and consumer behavior. She is the past president of the Society for the Science of Motivation and the International Social Cognition Network, and the best-selling author of GET IT DONE: Surprising Lessons from the Science of Motivation.  Fishbach is an expert on motivation and decision making. Her groundbreaking research on human motivation has won the Society of Experimental Social Psychology's Best Dissertation Award and Career Trajectory Award, and the Fulbright Educational Foundation Award. She further received the Provost's Teaching Award from the University of Chicago. Fishbach’s research has been published in many journals, including Nature, Psychological Review, Psychological Science, Journal of Consumer Research, Journal of Experimental Psychology: General, Journal of Marketing Research, and the Journal of Personality and Social Psychology. Her research is regularly featured in the media, including the New York Times, Financial Times, WSJ, CNN, and NPR.In this second part of our conversation, we dive deeper into the practical strategies for sustaining motivation when the initial excitement fades. Ayelet reveals how to boost intrinsic motivation, navigate the vulnerable middle stage of goal pursuit, and overcome the common challenges that derail our best intentions.Key topics include:Three strategies for boosting intrinsic motivationWhen to persist with goals versus when to let them goThe motivation challenge of the middle stage and solutions for staying engagedHow to monitor progress effectively using "half full" versus "half empty" approachesStrengthening identity and values to resist temptation in crucial momentsThe psychology of sharing goals publicly and when to keep them privateEffective self-talk techniques using distancing language for better self-regulationWhy follow-through is challenging and strategies for bridging intention-action gapsWhether you're struggling to maintain momentum on important projects, trying to build sustainable habits, or helping your team stay motivated through challenging periods, Ayelet's research-backed insights provide proven methods for turning motivation science into lasting behavioral change.Ayelet Fishbach’s Website: https://www.ayeletfishbach.com/ Ayelet Fishbach's Book: https://www.amazon.com/Get-Done-Surprising-Lessons-Motivation/dp/0316538345 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:20) Tool: Three Strategies for Boosting Intrinsic Motivation(05:00) Technique: When to Persist vs When to Let Goals Go(08:25) Tip: Navigating the Vulnerable Middle Stage of Goals(11:15) Tool: Half Full vs Half Empty Progress Monitoring(14:30) Technique: Strengthening Identity to Resist Temptation(19:20) Tip: The Psychology of Sharing Goals Publicly(22:45) Tool: Effective Self-Talk Using Distancing Language(24:25) Technique: Bridging the Intention-Action Gap(27:25) Tip: Combining Multiple Goals for Better Follow-Through(28:34) Conclusion#CharlesGood #AyeletFishbach #TheGoodLeadershipPodcast #MotivationScience #BehavioralScience #GetItDone #IntrinsicMotivation #GoalPersistence #MiddleStageMotivation #ProgressMonitoring #TemptationResistance #SelfTalk #IntentionActionGap #GoalSupport #BehavioralChange #HabitFormation #SelfRegulation #MotivationResearch #HumanBehavior #PerformanceOptimization
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Jul 14, 2025 • 26min

Stay on Track: Hidden Forces That Make or Break Your Motivation Part 1 with Ayelet Fishbach & Charles Good | TGLP #234

Today, we are joined by Ayelet Fishbach.Ayelet Fishbach studies social psychology, management and consumer behavior. She is the past president of the Society for the Science of Motivation and the International Social Cognition Network, and the best-selling author of GET IT DONE: Surprising Lessons from the Science of Motivation. Fishbach is an expert on motivation and decision making. Her groundbreaking research on human motivation has won the Society of Experimental Social Psychology's Best Dissertation Award and Career Trajectory Award, and the Fulbright Educational Foundation Award. She further received the Provost's Teaching Award from the University of Chicago.Fishbach’s research has been published in many journals, including Nature, Psychological Review, Psychological Science, Journal of Consumer Research, Journal of Experimental Psychology: General, Journal of Marketing Research, and the Journal of Personality and Social Psychology. Her research is regularly featured in the media, including the New York Times, Financial Times, WSJ, CNN, and NPR.In this episode, we explore the fascinating science behind what truly drives human motivation and why so many of our common approaches to goal setting actually work against us. Ayelet reveals the three critical traps that undermine our motivation from the start: focusing on means rather than ends, being too concrete in our goal setting, and framing goals as things to avoid rather than pursue.Key topics include:The Baron von Münchhausen story and the impossibility of self-motivation through willpower aloneThe three goal-setting traps that sabotage motivation: means-focused goals, overly concrete targets, and avoidance framingWhy fantasizing about success actually reduces the likelihood of achieving your goalsWhy 10,000 steps became a global phenomenonHow incentives can backfireUncertain incentives and why mystery bonuses motivate more than fixed rewardsHow to make goals more emotionally engagingWhether you're leading a team, pursuing personal goals, or trying to understand what truly motivates human behavior, Ayelet's research-backed insights provide a roadmap for creating sustainable motivation that leads to real results.Ayelet Fishbach's Book: https://www.amazon.com/Get-Done-Surprising-Lessons-Motivation/dp/0316538345 -Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:10) Tool: Understanding the Baron von Münchhausen Metaphor for Self-Motivation(02:25) Technique: Avoiding the Three Goal-Setting Traps That Undermine Motivation(06:25) Tip: Why Approach Goals Work Better Than Avoidance Goals(07:50) Tool: Learning About Motivation from Graduate School and Early Career Challenges(10:05) Technique: Why Fantasizing About Success Reduces Action and What Works Instead(12:00) Tip: The Power of Numbers in Goal Setting and the 10,000 Steps Phenomenon(15:20) Tool: Understanding When Incentives Help and When They Backfire(18:45) Technique: The Cobra Effect and How Poor Incentive Design Creates Unintended Consequences(20:10) Tip: Why Uncertain Incentives Are More Motivating Than Fixed Rewards(22:30) Tool: Why Excitement Predicts Persistence Better Than Importance(24:45) Technique: Making Goals More Emotionally Engaging for Sustainable Motivation(25:50) Conclusion#CharlesGood #AyeletFishbach #TheGoodLeadershipPodcast #MotivationScience #BehavioralScience #GoalSetting #GetItDone #SelfMotivation #IncentiveDesign #GoalPersistence #BehavioralChange #MotivationResearch #IntrinsicMotivation #ExtrinsicMotivation #GoalPsychology #PerformanceMotivation #HumanBehavior #OrganizationalBehavior #LeadershipMotivation #BehavioralEconomics
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Jul 7, 2025 • 30min

Designing Work That Doesn’t Suck: Building Workplaces People Love with Josh Allan Dykstra & Charles Good | TGLP #233

Today, we are joined by Josh Allan Dykstra.Josh Allan Dykstra is the world's foremost practitioner on the Future Of Work and Human Energy™, helping audiences create the future they want to work in by reimagining the way organizations and people interact. He has served a client list of companies that collectively employ over a million people. Josh is the founder and CEO of The Work Revolution, and his articles and ideas have been featured by Fast Company, Forbes, The Huffington Post, and Business Insider. He holds an MBA in Executive Leadership from the University of Nebraska-Lincoln and his latest book, Igniting the Invisible Tribe: Designing An Organization That Doesn't Suck, is available on Amazon and Audible.In this episode, we explore Josh's groundbreaking concept of the "invisible tribe"—those people who crave purpose, connection, and creativity in their work and won't settle for purely transactional environments.Key topics include:The concept of the invisible tribe and how organizations can ignite intrinsic motivationWhy treating humans like machines is fundamentally flawed The misalignment between short-term financial pressures and long-term people investmentsHow to help employees operate "at their best" more frequently Moving from army-style hierarchies to orchestra-style collaboration and harmonyTransitioning from old-world scientist thinking to new-world artist mindsetsWhy organizations need to shift from pyramid structures to bridge structuresThe importance of rest and recovery in creating sustainable high performanceWhether you're leading a team, transforming an organization, or simply trying to create more meaningful work experiences, Josh's insights provide a roadmap for building workplaces that honor human potential while delivering exceptional results.Josh Allan Dykstra's Book: www.amazon.com/Igniting-Invisible-Tribe-Designing-Organization/dp/0985832614 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:25) Tool: Understanding the Invisible Tribe Concept and Intrinsic Motivation(04:25) Technique: Recognizing the Catalyst for Creating Better Work Experiences(07:15) Tip: Moving Beyond the Machine Metaphor to Interconnected Thinking(10:25) Tool: Why Being Connected and Human Creates Competitive Advantage(13:55) Technique: Using "When Were You Last at Your Best?" as a Leadership Framework(17:25) Tip: Creating More Orchestras and Fewer Armies in Organizations(21:40) Tool: Transitioning from Old-World Scientist to New-World Artist Mindset(25:20) Technique: Shifting from Pyramid to Bridge Organizational Structures(28:45) Tip: Building Pathways for People to Do What Brings Them Energy(29:09) Conclusion#CharlesGood #JoshAllanDykstra #TheGoodLeadershipPodcast #InvisibleTribe #FutureOfWork #OrganizationalTransformation #HumanCenteredLeadership #WorkplaceInnovation #IntrinsicMotivation #SystemsThinking #QuantumLeadership #OrchestralLeadership #ArtistMindset #BridgeOrganizations #WorkplaceHumanity #OrganizationalDesign #PeopleFirst #WorkplacePurpose #LeadershipMetaphors #ModernWorkplace
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Jun 30, 2025 • 28min

Helping Leaders to Create Workplaces Where People Feel Appreciated and Valued with Chris Littlefield & Charles Good | TGLP #232

Today, we are joined by Chris Littlefield.Christopher Littlefield is an International and TEDx Speaker, an Expert in Employee Appreciation, Workplace Culture and the founder of [Beyond Thank You](http://www.beyondthankyou.com/). He has trained thousands of leaders, across six continents, on how to understand what their people want and need to be at their best. His clients include Accenture, Boston Medical, Lebanese Postal Service, MIT Sloan School of Management, Reserve Bank of Australia, Salesforce, the U.S. Army, the United Nations, and more.  His work has been featured in New York, Inc, Mindful, and British Psychologies Magazines, and profiled in Harvard Business Review. Chris is a regular contributor to [Forbes](https://www.forbes.com/sites/christopherlittlefield/?sh=532bbc1e7924) and [Harvard Business Review](https://hbr.org/2019/10/how-to-give-and-receive-compliments-at-work) and the author of the bestselling book, [75+Team Building Activities for Remote Teams.]In this episode, we explore how silence in the workplace doesn't mean satisfaction and why many leaders are blindsided when their top performers leave. Chris reveals the subtle signs of disengagement that leaders often miss and provides practical frameworks for conducting "stay conversations" that keep valuable employees engaged long before they consider leaving.Key topics include:Why top performers often don't voice concerns and how this creates leadership blind spotsThe three early warning signs of employee disengagementHow to conduct effective "stay conversations" at key career triggers and milestonesStrategies for shifting from seeing difficult conversations as risks to viewing them as strategic advantagesThe art of giving and receiving compliments in professional settings without discomfortChris's inverted pyramid framework: appreciating, acknowledging, recognizing, rewarding, and awardingHow recognition differs in remote and hybrid work environmentsUsing reflective recognition and positive probing to uncover what employees truly want to be recognized forWhether you're struggling with employee retention, looking to improve team engagement, or wanting to build a more appreciative workplace culture, Chris's insights provide practical tools for transforming everyday interactions into powerful relationship-building moments.Chris Littlefield's Company: https://beyondthankyou.com/ Chris Littlefield’s Linkedin: https://www.linkedin.com/in/christopher-littlefield/ -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:15) Tool: Understanding How Conflict Resolution Led to Recognition Expertise(03:15) Technique: Recognizing the Three Early Warning Signs of Disengagement(06:35) Tip: Conducting Stay Conversations at Key Career Triggers(10:55) Tool: Shifting from Risk Mindset to Strategic Advantage in Difficult Conversations(14:25) Technique: Creating a Workplace Culture Where Appreciation is Openly Embraced(18:00) Tip: Avoiding Recognition Pitfalls Like Butter Them Up and Sandwich Feedback(20:25) Tool: The Inverted Pyramid Framework for Recognition and Appreciation(23:50) Technique: Adapting Recognition Strategies for Remote and Hybrid Teams(26:45) Tip: Using Reflective Recognition and Positive Probing to Uncover Hidden Contributions(27:58) Conclusion#CharlesGood #ChrisLittlefield #TheGoodLeadershipPodcast #WorkplaceRecognition #EmployeeEngagement #StayConversations #WorkplaceAppreciation #EmployeeRetention #RemoteTeamRecognition #ConflictPrevention #LeadershipCommunication #TeamEngagement #WorkplaceCulture #EmployeeFeedback #PositiveWorkplace #RecognitionStrategy #AppreciationCulture #HybridWorkplace #EmployeeExperience #LeadershipDevelopment
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Jun 25, 2025 • 19min

15 Minutes to Better Thinking: Practical Insights from Anders Ericsson's "Peak" with Charles Good | TGLP #231

Today, we unpack the book "Peak" by Anders Ericsson.In this book profile, we explore the revolutionary science behind expert performance and how anyone can achieve extraordinary levels of skill through deliberate practice. Charles breaks down Ericsson's groundbreaking research that debunks the myth of natural talent and reveals the specific methods used by world-class performers across every field. From elite athletes to master musicians, the episode uncovers the structured approach that separates those who plateau from those who continue to grow throughout their careers.Key topics include:The three types of practice and why only one actually moves the needleHow mental representations serve as internal GPS systems that guide expert performance and decision-makingThe myth-busting truth about talent vs. practiceThe three F's of effective skill development that create sustainable improvementBuilding systems and habits that make deliberate practice sustainable for busy professionalsLearn from Charles's breakdown how to identify the specific skills that will differentiate you, study top performers effectively, and structure your practice sessions for maximum impact. Discover why excellence isn't born but built through intentional effort, and gain practical strategies for breaking through performance plateaus in any field, from leadership and communication to technical skills and creative pursuits.Anders Ericsson's Book "Peak": https://www.amazon.com/Peak-Secrets-New-Science-Expertise-ebook/dp/B011H56MKS -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:15) Tool: Understanding Why Naive Practice Keeps You Stuck(02:45) Technique: Busting the Myths That Limit Your Growth Potential(04:45) Tip: The Three Types of Practice and Why Only One Works(06:15) Tool: How Deliberate Practice Separates Elite Performers from Everyone Else(07:25) Technique: Building Mental Representations That Guide Expert Performance(08:45) Tip: Five Steps to Develop Powerful Mental Models in Any Field(10:15) Tool: Shifting from Learning to Training for Skill Acquisition(11:35) Technique: Studying Top Performers' Process, Not Just Their Output(12:35) Tip: The Focus-Feedback-Fix It Loop for Effective Practice(13:35) Tool: Working with Coaches or Becoming Your Own Coach(14:20) Technique: Training Like a Pro with Short, High-Intensity Sessions(15:00) Tip: Building Systems That Make Practice a Sustainable Habit(16:30) Tool: Why Excellence is Built, Not Born—The Role of Genetics vs. Practice(18:35) Conclusion#CharlesGood #TheGoodLeadershipPodcast #DeliberatePractice #AndersBergsson #PeakPerformance #SkillDevelopment #ExpertiseBuilding #TalentMyth #MentalRepresentations #ProfessionalDevelopment #LeadershipSkills #PerformanceImprovement #LearningScience #PracticeMethod #GrowthMindset #MasteryMindset #ElitePerformance #SkillAcquisition #ContinuousImprovement #PersonalExcellence
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Jun 23, 2025 • 30min

Communication Secrets of Top Leaders with Carmine Gallo & Charles Good | TGLP #230

Today, we continue our conversation with Carmine Gallo.CARMINE GALLO is a three-time Wall Street Journal bestselling author, internationally popular keynote speaker, Harvard instructor, and leadership advisor for the world’s most admired brands. A “communications guru,” according to Publishers Weekly, Gallo’s books have been translated into more than 40 languages. He delivers highly customized, engaging, inspiring, and actionable multimedia keynotes based on his international bestsellers: Talk Like TED, The Presentation Secrets of Steve Jobs, and The Storyteller’s Secret, Five Stars, and his latest book The Bezos Blueprint.In this second part of our conversation, we dive deeper into the practical frameworks that make communication truly effective. We also explore the strategic use of metaphors, the science behind visual communication, and how leaders can maintain their human edge in an AI-driven world.Key topics include:The message map frameworkHow Jeff Bezos's reading habits and the Amazon flywheel revolutionized business strategyThe Gallo Method for distilling complexity into powerful, memorable messagesThe science and art of using metaphors and analogies to make abstract concepts stickStrategic use of visuals and the neuroscience behind why images outperform textMaintaining the human edge in communication as AI becomes more prevalentLearning from Leonardo da Vinci's cross-disciplinary approachWhether you're preparing for a crucial presentation or looking to enhance your everyday communication impact, Carmine's insights will help you craft messages that not only inform but inspire and persuade.Carmine Gallo's Books: https://www.amazon.com/stores/Carmine-Gallo/author/B001IGUTPG Carmine Gallo's LinkedIn: https://www.linkedin.com/in/carminegallo/ Carmine Gallo’s Website: https://www.carminegallo.com/ -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:20) Tool: The Message Map Framework for Clear Communication(02:15) Technique: Starting with Big Picture Before Details(06:55) Tip: Using the Message Map to Force Clarity and Alignment(07:40) Tool: Jeff Bezos's Reading Habits and Application Strategy(09:00) Technique: The Amazon Flywheel Concept from Good to Great(10:40) Tip: The Gallo Method for Distilling Complex Ideas(11:55) Tool: Understanding and Creating Powerful Loglines(13:15) Technique: Using Metaphors and Analogies Like Speed as "Die Hard on a Bus"(16:00) Tip: Learning from Amazon's Name Origin and Metaphorical Thinking(17:40) Tool: Strategic Use of Visuals and the Science Behind Image Processing(20:20) Technique: Creating Multi-Sensory Experiences Like TED Talks(21:40) Tip: Maintaining Human Edge in the Age of AI Through Personality(24:05) Tool: Leonardo da Vinci's Cross-Disciplinary Approach to Creativity(27:15) Technique: Cross-Pollination of Ideas for Innovation and Communication(28:00) Conclusion#CharlesGood #CarmineGallo #TheGoodLeadershipPodcast #BusinessCommunication #MessageMapping #EffectivePresentation #StorytellingInBusiness #VisualCommunication #MetaphoricalThinking #AIAndHumanCommunication #CrossDisciplinaryLearning #JeffBezos #LeonardoDaVinci #TEDTalks #PowerPointPresentation #CommunicationStrategy #PersuasiveCommunication #LeadershipCommunication #PublicSpeaking #BusinessStorytelling
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Jun 16, 2025 • 33min

Leading Yourself: Unlocking Purpose and Resilience with Elizabeth Lotardo & Charles Good | TGLP #229

Today, we are joined by Elizabeth Lotardo.Elizabeth Lotardo is a consultant, writer, and training creator who helps organizations drive emotional engagement. Her new book, Leading Yourself, is about creating meaning, joy, and opportunities at work, even if your job isn’t perfect. You’ll learn how to find more meaning in your role, quiet fear or anxiety about the future, and create opportunities that enable you to do your best work. At McLeod & More Inc, I'm the VP of Client Services, working with clients like Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations. I’ve designed programs for senior leaders, frontline managers, and entry-level teammates that enable everyone to create more purpose-driven work experiences. She is also the co-author of Selling with Noble Purpose and write for Harvard Business Review.In this episode, we explore the transformative power of self-leadership and how managing the space between your ears becomes the cornerstone of effective leadership. Elizabeth reveals why so many people struggle to find purpose in their work and provides practical strategies for creating meaning even in mundane roles.Key topics include:Why finding purpose in work is challenging The critical difference between passion and purpose Techniques for discovering your ripple effect and understanding your true impactHow to break free from negative purpose cycles The Stockdale Paradox and how to balance optimism with confronting brutal realitiesWhether you're struggling to find meaning in your current role or looking to enhance your self-leadership capabilities, Elizabeth's insights will help you develop the foundational skills needed to lead yourself effectively before attempting to lead others.Elizabeth Lotardo's Book: https://www.amazon.com/Leading-Yourself-Meaning-Opportunities-Already/dp/1394238703 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:30) Tool: Understanding Why People Struggle to Find Purpose in Work(02:50) Technique: Distinguishing Between Passion and Purpose for Greater Impact(04:25) Tip: Articulating Your Ripple Effect to Understand Work Impact(07:35) Technique: Breaking Free from Lack of Purpose Cycles(09:10) Tip: Shifting Focus from Seeking Purpose to Creating It(13:45) Technique: Adding Support Beams When Changing Core Beliefs(15:10) Tip: Applying the Stockdale Paradox to Daily Leadership Challenges(16:35) Tool: Using 20 Seconds of Insane Courage in Corporate Settings(19:25) Tip: Reframing Change as Growth Opportunity(21:00) Tool: Learning from Failure and Knowing When to Pivot(23:15) Technique: Operating Effectively Despite Uncertainty(24:30) Tip: Choosing Consistency Over Intensity for Goal Achievement(27:25) Tool: Setting Input-Based Goals Instead of Output-Based Promises(31:56) Conclusion#CharlesGood #ElizabethLotardo #TheGoodLeadershipPodcast #SelfLeadership #PurposeAtWork #MindsetManagement #PersonalGrowth #LeadershipDevelopment #ProfessionalDevelopment #WorkplacePurpose #ChangeManagement #ResilienceBuilding #GoalSetting #LeadershipMindset #SelfAwareness #PersonalLeadership #WorkplaceMotivation #CareerDevelopment #LeadershipFoundations #EmotionalIntelligence
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Jun 11, 2025 • 29min

No Corner Office, No Problem: The Secret to Influence with Clay Scroggins & Charles Good | TGLP #228

Today, we are joined by Clay Scroggins.Clay is the author of the best-selling books How to Lead When You’re Not in Charge, How to Lead in a World of Distraction, and The Aspiring Leader’s Guide to the Future. He holds a degree in Industrial Engineering from Georgia Tech as well as a Master’s degree and Doctorate with an emphasis in Online Church from Dallas Theological Seminary. For almost 20 years, Clay Scroggins served in many pastoral roles at North Point Ministries, a multisite church started in Alpharetta, Georgia led by Andy Stanley. Most recently, Clay served as the lead pastor of Buckhead Church, one of North Point’s largest campuses. Clay is a sought after speaker (that’s what he tells his parents) having worked with organizations ranging from the Dallas Cowboys or the staff at the White House all the way to Taco Bell or the Alabama Association of Tax Assessors. Clay lives in Atlanta, Georgia, with his wife, Jenny, and their five children.In this second part of our conversation, we dive deeper into how positivity becomes a leadership superpower in today's overwhelmed workplace, the crucial difference between thinking critically and being critical, and practical strategies for rejecting passivity.Key topics include:How to shift from negativity and cynicism to ownership and hope in the workplaceThe difference between thinking critically and being critical, and how to stay solution-orientedWhy scheduling time to think is essential for leadersThe CPR method for rejecting passivity and taking meaningful actionHow to challenge up effectively without threatening your leadership, illustrated through the Chick-fil-A innovation storyWhy developing influence before authority makes you a better leaderClay's practical insights will help you lead effectively from wherever you stand in the organization.Clay’s E-mail: clay.scroggins@gmail.com Clay’s Website: https://www.clayscroggins.com/Clay’s Book: https://www.amazon.com/How-Lead-When-Youre-Charge/dp/0310536960/ -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:10) Tool: Developing Positivity as a Leadership Superpower(03:55) Technique: Understanding How Your Energy Affects Others(06:15) Tip: Choosing to Be a Voice for Good in Challenging Times(08:25) Tool: Thinking Critically Without Being Critical(10:50) Technique: Using the LB-NT Method for Constructive Feedback(11:35) Tip: Creating Space to Think in an Execute-Heavy Culture(14:00) Tool: Recognizing When Your Best Ideas Come and Why(16:15) Technique: The CPR Method for Rejecting Passivity(18:45) Tip: Using the Magic Wand Question to Combat Passivity(21:25) Tool: Challenging Up Through the Chick-fil-A Innovation Story(25:25) Technique: The "As Now, So Then" Mindset for Leadership Development(27:35) Tip: Cultivating Influence Before Authority for Better Leadership(28:40) Conclusion#CharlesGood #ClayScroggins #TheGoodLeadershipPodcast #LeadWithoutAuthority #InfluentialLeadership #PositiveLeadership #CriticalThinking #RejectingPassivity #ChallengingUp #LeadershipInfluence #WorkplacePositivity #LeadershipMindset #PersonalLeadership #AuthenticLeadership #LeadershipWithoutTitle #OrganizationalLeadership #LeadershipDevelopment #InfluenceOverAuthority #EmergingLeaders #LeadershipGrowth
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Jun 9, 2025 • 25min

How to Lead When You're Not in Charge with Clay Scroggins & Charles Good | TGLP#227

Today, we are joined by Clay Scroggins.Clay is the author of the best-selling books How to Lead When You’re Not in Charge, How to Lead in a World of Distraction, and The Aspiring Leader’s Guide to the Future. He holds a degree in Industrial Engineering from Georgia Tech as well as a Master’s degree and Doctorate with an emphasis in Online Church from Dallas Theological Seminary. For almost 20 years, Clay Scroggins served in many pastoral roles at North Point Ministries, a multisite church started in Alpharetta, Georgia led by Andy Stanley. Most recently, Clay served as the lead pastor of Buckhead Church, one of North Point’s largest campuses. Clay is a sought after speaker (that’s what he tells his parents) having worked with organizations ranging from the Dallas Cowboys or the staff at the White House all the way to Taco Bell or the Alabama Association of Tax Assessors. Clay lives in Atlanta, Georgia, with his wife, Jenny, and their five children.In this episode, we explore the revolutionary concept that leadership and authority aren't a package deal. Clay dismantles the myth that you must wait for a title or position to begin leading, instead revealing how waiting for empowerment actually trains passivity and undermines your potential. Key topics include:Why leadership and authority are not a package deal and how this myth limits potentialThe danger of waiting to be empowered and how it trains passivity in leadersWhy influence is more powerful than authority in the long run for effective leadershipThe importance of self-leadership as the foundation for influencing othersLearn from Clay Scroggins how to cultivate influence from wherever you sit in an organization. Clay Scroggins’s website: https://www.clayscroggins.com/Clay Scroggins’s Books: https://www.amazon.com/stores/author/B01MXJ1O3Y -Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: Understanding Why Leadership and Authority Aren't a Package Deal(03:30) Tip: The Danger of Waiting to Be Empowered(05:30) Technique: Cultivating Influence Over Authority for Long-Term Success(08:40) Tool: Building Stable Leadership Identity Through the Five P's(14:30) Tip: Understanding Purpose as the Foundation of Effective Leadership(15:00) Technique: Distinguishing Between Kibosh and Kavash Leadership Styles(18:00) Tool: The Importance of Self-Leadership Before Leading Others(20:05) Tip: Monitoring Your Heart and Behavior for Self-Awareness(23:00) Technique: Supporting Your Leader to Build Moral Authority(24:33) Conclusion #CharlesGood #ClayScroggins #TheGoodLeadershipPodcast #LeadWithoutAuthority #InfluentialLeadership #SelfLeadership #LeadershipIdentity #EmergingLeaders #LeadershipDevelopment #InfluenceOverAuthority #LeadershipMindset #PersonalLeadership #AuthenticLeadership #LeadershipWithoutTitle #OrganizationalLeadership #FollowershipSkills #LeadershipGrowth #PurposeDrivenLeadership #SelfAwareness #LeadershipInfluence
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Jun 2, 2025 • 28min

Coaching for Impact: Unlocking Potential and Performance with Bill Hawkins & Charles Good | TGLP #226

Today, we are joined by Bill Hawkins.Mr. Bill Hawkins is an expert in leadership effectiveness. In association with Marshall Goldsmith Partners, he has worked with over twenty Fortune 500 companies in seventeen countries. Mr. Hawkins began his career working for a division of Johnson & Johnson in sales, marketing, and product management positions. He then joined Boston Scientific Corporation as Director and then Vice President of Sales and Marketing. For the last fifteen years Mr. Hawkins has worked with organizations to identify and develop high-potential leaders. During this time, he has designed and facilitated leadership-training workshops with leading organizations on five continents. He also coaches leaders individually to increase personal effectiveness. With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to "real world" situations. Aside from his work with major corporations, Mr. Hawkins has donated his services to the International Red Cross / Red Crescent, the New York Association for New Americans, and the Girl Scouts of the USA. He holds a BS from Drake University and an MBA from Indiana University. He is a member of the Learning Network, the Peter Drucker Foundation "Thought Leaders Forum", and is listed in Who's Who in International Business. Mr. Hawkins is a contributing author in the Peter Drucker Foundation book The Organization of the Future (Jossey-Bass, l997). He is also a contributing author in Coaching for Leadership (Jossey-Bass, 2003), Change Champion's Fieldguide (Best Practice Publications, 2008), and What Got You Here Won't Get You There - In Sales (McGraw Hill, 2011).In this episode, we dive into the next phase of leadership development, unpacking coaching strategies for transitioning leaders, tools to drive employee engagement, and how empathy, far from being soft, can be a strategic leadership advantage.Key topics include:The Six Question Coaching Process to deepen engagement and provide clarityThe Feed Forward technique to develop employees through forward-focused feedbackWhy empathy and accountability are not opposites—but alliesCoaching high-potential individuals through discomfort and ambiguityStrategies for developing future executives through real-world challengesHow to lead without authority and influence up, down, and across the organizationLearn from Bill Hawkins how to become a more impactful and empathetic coach for your team. Gain practical tools to navigate common leadership pitfalls and foster long-term career growth—for yourself and those you lead.Hawkins Consulting Group: http://hawkinsconsultinggroup.com/ Bill Hawkins' Book: "What Got You Here Won't Get You There in Sales": https://www.amazon.com/What-Here-Wont-There-Sales/dp/0071773940 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:20) Technique: Leadership at Every Level: From Individual Contributor to Executive(08:05) Tool: The Six Question Coaching Process(15:30) Tip: Using Feed Forward for Constructive Feedback(20:00) Technique: Creating Developmental Experiences for High-Potential Employees(24:00) Tip: The Power of Influence Without Authority(26:45) Tip: Coaching Through Ambiguity and Stress(27:03) Conclusion#CharlesGood #BillHawkins #TheGoodLeadershipPodcast #CoachingTools #LeadershipDevelopment #ExecutiveCoaching #EmpathyInLeadership #HighPotentialLeaders #SixQuestionProcess #FeedForward #CareerGrowth #InfluenceWithoutAuthority #Mentoring #PeopleManagement #StrategicLeadership #OrganizationalGrowth

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