The Good Leadership Podcast

As a business psychologist, Dr. Sharon Melnick is a leading authority helping business professionals move to the next level and have success under stress. Her methods are informed by ten years of research at Harvard Medical School, sharpened by training in cutting edge stress resilience techniques, and field tested by over 7500 clients and training participants. Dr. Melnick is the author of the newly released book, Success Under Stress: Powerful Tools for Staying Calm, Confident, and Productive when the Pressures On. As CEO of her firm Horizon Point Inc, Dr. Melnick is an internationally renowned speaker and trainer. Her training is from Yale University, UC Berkeley, Harvard Medical School, and the Institute for Management Studies. Dr. Melnick's Books: https://www.amazon.com/stores/Sharon-Melnick/author/B00AV2JREW - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:35) Tip: The power of being the thermostat (05:10) Technique: Redefining power as an ability for good (07:03) Tip: The biggest abuse of power is not using it (07:59) Tool: Sense of agency (09:01) Tool: Sense of sovereignty (11:33) Tool: Sense of efficacy (17:00) Precision: Gaining Clarity (19:42) Tool: Horizon Point (23:07) Technique: Shifting from Victim to Learner (24:04) Scarcity vs. Abundance Mindset (26:02) Tool: Shifting Perspectives and Setting Intentions (27:33) Technique: Managing Emotional Reactions and Expressing Emotions (34:12) Technique: The Cooling Breath Technique (36:08) Being in Your Power (37:13) Finding Your Purpose (39:32) Tool: The small game vs. big game analogy (41:41) Turning a no into a yes (46:30) Having a clear vision for change (48:32) The hero approach versus the humanitarian approach (50:29) Key takeaway (51:11) Conclusion

Paul J. Zak is a professor at Claremont Graduate University and is ranked in the top 0.3% of most cited scientists with over 180 published papers and more than 19,000 citations to his research. Zak’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea.  Along the way he helped start a number of interdisciplinary fields including neuroeconomics, neuromanagement, and neuromarketing.  He has written three general audience books and is a regular TED speaker. His latest book, Immersion: The Science of the Extraordinary and Source of Happiness (2022), identifies the neurologic basis for extraordinary experiences and uses 50,000 brain measurements to show readers how to create high-impact marketing, entertainment, training, customer experiences, and employee experiences.  The book shows that extraordinary experiences drive up customer lifetime value and provide the neurologic foundation for increased individual happiness. Zak’s other books are Trust Factor: The Science of Creating High Performance Companies (2017) and The Moral Molecule: The Source of Love and Prosperity (2012).  Trust Factor applies neuroscience to efficiently build high-performance organizations by creating a culture of trust. The Moral Molecule received much attention for Zak’s discovery of the key role played by the neurochemical oxytocin to explain virtuous behaviors and happiness. Dr. Zak's Books: https://www.amazon.com/stores/Paul-J.-Zak/author/B005VWO61G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:22) The Nature of Good and Evil (02:16) The Neurological State of Immersion (06:03) Technique: Creating Extraordinary Experiences (08:06) Tool: The measurement of extraordinary experiences (10:11) Tip: Optimizing corporate training through immersion (11:46) Tool: The role of technology in creating extraordinary experiences (15:48) Technique: The importance of narrative arcs in creating immersive experiences (17:04) Technique: Measuring brain activity to predict market outcomes (18:02) The value of immersion superfans and how to find them (21:02) Tool: Three Dimensions of Immersion to influence other people’s behaviors (24:17) Technique: Creative Immersive Peaks with breaks (27:08) Technique: Curating Immersive Learning Experiences (29:59) Tool: The 20-20-20 rule for immersive experiences (32:40) Technique: Crafting emotionally compelling experiences (34:03) The narrative structure and call to action in TED talks (37:13) Tip: The importance of creating value and peak immersion experiences for the audience (39:18) The power of framing stories and social purpose (44:04) Paul’s Container Store story (48:12) Tool: The SIRTA Algorithm for Influence or Persuasion (50:20) Key Takeaway (51:29) Conclusion

Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is author Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and FranklinCovey’s bestselling workshops Leading Across Generations and Working Across Generations. He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. Haydn speaks and consults on generations, leadership, management, trust, productivity and change management. The results from his long term organizational development and change projects have been written up in case studies. Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. He has also worked as a senior consultant with FranklinCovey for over twenty one years. He is one of a handful of consultants in FranklinCovey to win the Chairman’s Award. Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. Haydn's Books: https://www.amazon.com/stores/Haydn-Shaw/author/B00ATPW7YS - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:34) Tool: The Five-Step Process to Transcend Generational Sticking Points (03:49) Tool: The Importance of Asking "Why" Instead of "What" (07:23) Tip: Succession Planning and Knowledge Transfer (08:38) Technique: Approaches to Dealing with Generations (12:37) Tool: The Five-Step Process for Leading through Generational Differences (14:55) The differences in generational needs and flexing (15:57) Tip: The importance of connecting with different generations (17:00) Resolving generational sticking points (23:15) The emphasis on fairness in promotions (25:23) Characteristics of Generation X (28:16) The involvement of parents in Millennials' lives (31:43) The entitlement mentality of millennials (33:05) Emerging adulthood as a life stage (36:48) Gen Z's focus on personal identity (39:03) Gen Z's openness about mental and emotional health (40:43) Communication divides between generations (46:05) Technique: Flexing communication preferences to match customer needs (48:00) Technique: Feedback and Generational Differences (52:49) Tip: The Importance of Coaching for Gen Z (53:39) Loyalty and Emerging Adulthood (54:55) Gen Z's Perspective on Job Loyalty (56:47) Key Takeaway (57:39) Conclusion

Todd Henry positions himself as an "arms dealer for the creative revolution", he teaches leaders and organizations how to establish practices that lead to everyday brilliance. He is the author of six books (The Accidental Creative, Die Empty, Louder Than Words, Herding Tigers, The Motivation Code, Daily Creative) which have been translated into more than a dozen languages, and he speaks and consults across dozens of industries on creativity, leadership, and passion for work. With more than fifteen million downloads, his podcast The Accidental Creative offers weekly tips for how to stay prolific, brilliant, and healthy. Todd's book Die Empty was named by Amazon.com as one of the best books of 2013. His latest book, Daily Creative, offers daily sparks of inspiration and practical advice for creative pros. The Accidental Creative Podcast: https://accidentalcreative.com/podcasts Todd Henry's Books: https://toddhenry.com/books - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:53) The genesis of creativity (02:49) Becoming a creative director (04:36) Demystifying creativity (09:30) The time vs value dilemma (11:24) Tip: Staying in the dark room (14:25) Tool: Taming the ping and finding focus (18:40) Tip: Protecting your intuition (20:13) Tip: Cultivating creatively stimulating relationships (22:11) Technique: Energy management (28:29) Tip: The importance of notation and capturing insights (30:23) Creating projects from actionable insights (35:17) Investing time for future effectiveness (37:33) Tip: Cover Bands vs. Original Bands (38:03) Tip: Creating something of lasting value (38:58) Finding your own voice (39:36) Conclusion

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (03:03) The definition of a courageous culture (04:09) Barriers to a courageous culture (07:23) Tool: Small acts of courage (11:21) Courage Crushers in Organizations (12:51) Tip: The Importance of Clarity in Building a Courageous Culture (16:53) Technique: Cultivating Curiosity through Courageous Questions (21:04) Technique: Establishing Trust and Honest Feedback (22:53) Technique: Responding with Regard (28:32) Practice the Principles (31:10) Creating a Fun and Customer-Focused Environment (32:23) TIp: Localized Best Practices for Sales Teams (35:12) Technique The IDEA Framework for Sharing Ideas (40:21) Tool: Nine questions to get people thinking (41:20) Developing critical thinking and problem-solving skills (43:12) Key Takeaway: Building courageous cultures through clarity, gratitude, and influence (44:09) Conclusion

Dr. Britt Andreatta is an internationally recognized thought leader who uses her background in leadership, neuroscience, psychology, and education to create science-based solutions for today’s workplace challenges. Britt is the CEO of Brain Aware Training and former CLO for Lynda.com (LinkedIn Learning). She has over 10 million views worldwide of her online courses and she regularly consults with organizations on leadership development and learning strategy. Britt is the author of several books on the brain science of success including Wired to Grow, Wired to Resist, and Wired to Connect. In 2022, she was named a Top 10 Influencer in Learning. In 2021, she was a Top 20 Learning Influencer and a Top 20 HR Influencer for Leadership Development. Britt's Books: https://www.brittandreatta.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction and Britt’s background (02:21) The three phases of learning (05:49) Different types of intelligence (08:10) Technique: Optimizing memory and learning (10:09) Technique: The encoding and recall of memories (12:08) Tool: Using metaphors and imagery for effective learning (15:25) Retrieval as the key to memory retention (20:19) Tip: The importance of focus and environment (21:19) Technique: Chunking content delivery and capturing missed information (23:08) The benefits of priming and using visual techniques (30:36) The formation of habits (31:25) Tool: Repetition and habit formation (33:29) Habit stacking and breaking down behaviors (40:06) Learning industry struggles (45:46) Creating an environment of psychological safety (50:39) The evaluation of learning (52:35) Key takeaway (54:20) Conclusion

John L. Gronski, Major General (U.S. Army Retired) is the founder and CEO of Leader Grove LLC, a keynote speaker, leadership seminar facilitator, executive coach, and author. John also serves as a leadership fellow for the Association of the United States Army. John earned an MBA from Penn State Great Valley, a master’s in strategic studies from the U.S. Army War College, and has been trained as a Certified DISC Practitioner and Six Sigma Black Belt. John has earned a superb reputation as an international speaker, a motivational storyteller, and a much sought-after leadership seminar facilitator. His presentations feature inspirational stories and wisdom gained from his own leadership experience and the experience of others. John's Books: https://store.leadergrove.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:20) John Gronski’s background (02:33) About his book As Iron Sharpens Iron (03:23) Tool: Leadership philosophy - Character, Competence, and Resilience (04:13) Tip: Importance of Values, Trust, and Care in the character of a Leader (06:59) Integrity - An essential element of character (08:42) Technique: Cultivating trust by trusting others first (13:15) Technique: Repairing trust (15:17) Counter example to understand the value of trusting others first (17:01) Tip: Character-based servant leadership for long term success (18:07) Technique: Servant leadership mindset (20:25) Concept of Muddy Boots leadership (24:32) Tip: Importance of showing appreciation to subordinates (27:28) Leading with purpose is critical (28:48) Tool: Commander's Intent - A tool for leaders (31:13) Technique: Adjusting leadership style based on team’s experience level (32:43) Tip: Treating everyone individually (34:14) Not everyone deserves a mentor (35:16) About 360 Degree Mentorship (37:43) Leaders are expected to change an organization (39:29) Tip: Leaders need to be vulnerable and develop humility (42:48) Technique: Displaying integrity by giving praise (45:28) Learning from mistakes and making changes (48:03) Technique: Doing an After Action Review and share the lessons learned (52:21) Concept of Tactical Patience (56:22) Key Takeaway (57:26) Conclusion

Join me for this special episode as we journey back through our first 100 episodes of The Good Leadership Podcast and provide a curated collection of some of the most profound insights, tools, and techniques shared by our esteemed guests. My unwavering mission is to equip you, our listeners, with actionable and tangible strategies that you find valuable and can use right away. Use the hashtag #100goodleadership on social media to share your thoughts and feedback with us! - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:36) BJ Fogg - Improve your success by making productive habits easy to do (02:47) Dorie Clark - Looking for the raindrops, find small signs of success (04:00) Todd Henry - People want to be the noun, not the verb. The importance of doing the hard work (06:33) Jeff Hayden - Goals should inform the process of where you want to go (07:44) Dr. Ruth Gotten - The types of goals high achievers focus on (09:38) Helene Segura - Organizing your top 3 priorities for each day and sticking to them (11:44) Juliet Funt - What are the results we care about and are we delivering on those results? (13:28) Dr. Debbye Turner Bell - A better way to receive feedback (14:28) Deborah Grayson Riegel - The Importance of giving actionable feedback (15:15) Alisa Cohn - The mindset you should have before heading into difficult conversations (16:47) Neil Staker - Signs that commonly indicate escalating conflict (19:04) Michael Bungay Stanier - Four step framework to keep calm during conflict(21:07) Sally Helgesen - How to overcome imposter syndrome(22:07) Dr. Jeanne Porter King - How gender bias shows up in the workplace and what we can do about it (23:47) Lida Citroen - Ask yourself, “Is this on brand for me?” (24:53) William Arruda - The 3 phases of brand development (26:44) Julia Sloan - The difference between strategic thinking and strategic planning (29:03) Dr. Michael Roberto - How Trader Joe’s leveraged strategic trade offs to become a massive success (31:22) Chester Elton - Develop your own personal gratitude rituals (32:33) Paul McGee - Advice on how to live your life in radical amazement (33:35) Thank you and conclusion

Robert Glazer is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners. A serial entrepreneur, award-winning executive, bestselling author and keynote speaker, Bob has a passion for helping individuals and organizations build their capacity and elevate their performance. Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service. Acceleration Partners maintained an annual 30 percent topline growth over 10 years and has received over 25 industry and company culture awards, including Glassdoor’s Employees’ Choice, Digiday’s Most Committed to Work-Life Balance and Boston Globe’s Top Workplaces. Bob was also named to Glassdoor’s list of Top CEOs of Small and Medium Companies in the US twice, ranking as high as #2. Bob has significant experience in digital monetization, customer acquisition, e-commerce, and direct-to-consumer marketing, including experience with M&A on both the buyer and seller side. He has also served as a board advisor to several high-growth companies in the e-commerce and marketing verticals, including Spreetail, LovePop, Clarion Events, Pela, and Rokt. Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries. He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes. He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts. Robert's Books: https://robertglazer.com/book/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:08) Robert’s background (01:58) Backstory about his book Friday Forward (03:32) Framework: Capacity building (05:53) The most important capacity to focus on (07:58) The problem of overworking and stress (09:05) Tip: Climb the right mountain (10:41) Tool: The importance of trust when working with teams (13:11) Tool: Ways to identify your core values (15:13) Tip: Identify weaknesses and get support on them (18:05) The connection between purpose and pain (19:54) Building intellectual capacity (25:52) Tip: Never attack someone’s character when giving feedback (28:56) Tool: 80/20 principle (30:04) Overnight hacks don’t exist (32:25) Compounding simple daily activities (33:31) Building physical capacity (36:46) “Do what I say, not what I do.” Does not work as a leader (38:01) 80/20 principle example (39:34) Tip: Focus on your own physical health first (40:36) Building emotional capacity (44:44) How can leaders focus on the present more? (46:04) Pitfalls in people’s personal growth journeys (47:48) Key takeaway

Dr. Louise Kelly is a Professor of Management and Leadership at the University of La Verne. She is a nationally recognized expert on strategy and leadership and has a passion for helping people and organizations unleash their management, leadership, and innovation potential. She publishes widely, and has authored five books including, A Dictionary of Strategy, Entrepreneurial Women: New Leadership and Management Models, The Psychologists Manager, and An Existential Systems Approach to Managing Organizations, as well as over 125 articles and conference papers. Dr. Kelly has also been designated an outstanding scholar by the United States government and has led executive training in the US and worldwide. Her research on strategy and mindfulness has been written up in Forbes.com and several other national publications. Dr. Kelly's Books: https://www.amazon.com/stores/Louise-Kelly/author/B001HOCC5Y - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:04) Dr. Louise Kelly’s background (01:58) What’s the difference between strategic thinking and strategic planning? (05:03) Strategic planning and the importance of adaptability (08:39) Think about big ideas: Elon Musk and Jeff Bezos example (10:40) Strategy is not just for the C-Suite (12:14) Tip: The attributes of strategic thinkers (17:24) Concept: The Blue Ocean Strategy (20:02) Blue Ocean Strategy case study: Cirque de Soleil (25:17) Concept: Porter’s Five Forces (34:14) What’s the difference between Porter’s Five Forces and the SWOT analysis? (37:04) Porter’s Five Forces case study: Tech and consumer electronics (37:30) Force 1: Threat of new entrants (38:53) Force 2: Bargaining power of suppliers (40:58) Force 3: Bargaining power of buyers (42:57) Force 4: Threat of substitues (44:32) Force 5: Competitive rivalry (47:29) Porter’s Five Forces case study: Costco (54:25) Call to action (55:54) Conclusion