

Blueprint to Brilliance: Building Capacity with Robert Glazer | Good Leadership Podcast #100
Robert Glazer is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners. A serial entrepreneur, award-winning executive, bestselling author and keynote speaker, Bob has a passion for helping individuals and organizations build their capacity and elevate their performance.
Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service. Acceleration Partners maintained an annual 30 percent topline growth over 10 years and has received over 25 industry and company culture awards, including Glassdoor’s Employees’ Choice, Digiday’s Most Committed to Work-Life Balance and Boston Globe’s Top Workplaces.
Bob was also named to Glassdoor’s list of Top CEOs of Small and Medium Companies in the US twice, ranking as high as #2.
Bob has significant experience in digital monetization, customer acquisition, e-commerce, and direct-to-consumer marketing, including experience with M&A on both the buyer and seller side. He has also served as a board advisor to several high-growth companies in the e-commerce and marketing verticals, including Spreetail, LovePop, Clarion Events, Pela, and Rokt.
Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries. He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes. He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts.
Robert's Books: https://robertglazer.com/book/
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Website and live online programs: http://ims-online.com
Blog: https://blog.ims-online.com/
Podcast: https://ims-online.com/podcasts/
LinkedIn: https://www.linkedin.com/in/charlesagood/
Twitter: https://twitter.com/charlesgood99
Chapters:
(00:00) Introduction
(01:08) Robert’s background
(01:58) Backstory about his book Friday Forward
(03:32) Framework: Capacity building
(05:53) The most important capacity to focus on
(07:58) The problem of overworking and stress
(09:05) Tip: Climb the right mountain
(10:41) Tool: The importance of trust when working with teams
(13:11) Tool: Ways to identify your core values
(15:13) Tip: Identify weaknesses and get support on them
(18:05) The connection between purpose and pain
(19:54) Building intellectual capacity
(25:52) Tip: Never attack someone’s character when giving feedback
(28:56) Tool: 80/20 principle
(30:04) Overnight hacks don’t exist
(32:25) Compounding simple daily activities
(33:31) Building physical capacity
(36:46) “Do what I say, not what I do.” Does not work as a leader
(38:01) 80/20 principle example
(39:34) Tip: Focus on your own physical health first
(40:36) Building emotional capacity
(44:44) How can leaders focus on the present more?
(46:04) Pitfalls in people’s personal growth journeys
(47:48) Key takeaway