How to Work with (Almost) Anyone with Michael Bungay Stanier | The Good Leadership Podcast #90

Michael Bungay Stanier is at the forefront of shaping how organizations around the world make being coach-like an essential leadership competency.

His book The Coaching Habit “unweirds coaching”. It is the best-selling coaching book of this century, with over a million copies sold and more than ten thousand five-star reviews on Amazon.

In 2019, he was named the #1 thought leader in coaching. Michael was the first Canadian Coach of the Year, has been named a Global Coaching Guru since 2014, and was a Rhodes Scholar.

His most recent book, How to Work with (Almost) Anyone, shows how to build the Best Possible Relationship with the key people at work

Michael's Books: https://www.amazon.com/stores/Michael-Bungay-Stanier/author/B002QK41GQ

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Learn more about IMS and future sessions with thought leaders like Michael Bungay Stanier: https://ims-online.com

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles - https://blog.ims-online.com

Connect on LinkedIn - https://linkedin.com/in/charlesagood

Chapters:

(00:00) Michael’s background

(01:34) Process of writing the book How to Work with (Almost) Anyone

(04:01) Building good working relationships

(07:25) Qualities of the best relationships: Safe, Vital and Repairable

(09:14) Tool: Keystone conversations

(11:02) Tool: The Amplify Question

(12:24) Tool: The Repair Question

(14:06) Curse of competence

(15:57) Tool: Following scripts from the book

(16:59) Having conversations to remove anxiety

(18:12) Meaning behind the title of the book

(20:25) Tool: TERA Quotient

(21:58) Meaning of TERA: Tribe, Expectation, Rank and Autonomy

(24:29) Tip: Staying curios for a bit longer

(25:12) Tip: End coaching conversations on a high note

(26:16) Maintaining relationships

(27:47) The power of exchange

(28:40) Vulnerability

(29:26) Tool: 3 Phases of a relationships: Prepare, Conversation, and Maintenance

(30:24) Repair often

(31:45) Being kind by staying human

(32:39) Tool: Decision making process: Observe, Orient, Decide, and Act

(35:00) Dealing with fighting or conflict

(37:18) Being clear on what you want

(38:47) Reset as needed

(40:11) Not everything needs to be solved

(41:06) You can’t manage the outcome but you can manage the process

(42:44) Becoming the best version of yourself

(43:41) Having keystone conversation with your boss or supervisor

(44:48) Key takeaway

(46:07) Conclusion