Microsoft Teams Insider

Adam Ball discusses AI in contact centers, cloud phone migration, and meeting room tech. Highlights include AI disruption in contact centers, cloud migration trends for phones, and optimizing project efficiency in large deployments.

The podcast discusses the latest updates in Microsoft Teams, including new features like QR code meeting access, Teams voice isolation, and multi-tenant organization capabilities. They also highlight partnerships with Neat and Shure, as well as upcoming events in the Microsoft Teams ecosystem.

Luke Kannel from Neat and Tyler Troutman from Shure discuss their partnership to enhance audio in Microsoft Teams Rooms. They talk about Neat's latest products, Shure's microphone solutions, and the seamless integration between their devices for superior meeting experiences.

Tom Arbuthnot, Product Marketing Manager at Jabra, and Richard Trestain delve into the Gen Z work mindset, emphasizing workplace flexibility. Gen Z sees work as a sandbox, not Tetris, and values technology for an engaging environment. Personal connections are vital to prevent burnout and retain talent.

Jason Moulden from Crestron discusses the evolution of AV technology and the convergence with UC/IT domains. Topics include adapting AV tech in office spaces, Android-based solutions, addressing diverse customer needs, and advancements in self-configuration.

Kevin Kieller from enableUC and Microsoft MVP Tom Arbuthnot discuss the current state and future impact of AI in UC, focusing on Microsoft Teams. They cover AI terminology, user adoption, IT pros' role, and AI disrupting the Contact Center space.

The podcast covers Microsoft Teams updates from Enterprise Connect in April 2024, including global unbundling, 99.999% SLA for Teams Phone, Intelligent call recap, new operators, Voice isolation, and Microsoft Device Ecosystem Platform (MDEP) updates.

Jason Waite, a Digital Technology Specialist at Microsoft, discusses Microsoft Teams Premium's features and benefits. Topics include intelligent meeting recaps, applying sensitivity labels to meetings, and maximizing value through proper deployment. The episode explores the evolution of Teams Premium features, challenges in communicating ROI, and strategies for customer adoption of new SKUs and premium features.

Numonix CEO discusses AI insights and compliance recording solutions for Microsoft Teams, leveraging AI capabilities for analyzing call and meeting data. The podcast explores the importance of secure data storage on Azure, integration with AI platforms, and streamlining data export processes. It also highlights the unique features of T-Rage team recording and IITs cloud services.

MVPs discuss Microsoft Copilot's applications, data protection, licensing, real-world use cases. They explore AI functionalities in video transcription, summarization, and business efficiency. Future plans include exciting guests and discussions on Copilot advancements.