Microsoft Teams Insider

Eric Marsi and Tom Arbuthnot delve into the complexities of E911 regulations in Microsoft Teams, discussing location tracking, service providers, VPN challenges, and the importance of proper address mapping for user safety.

Exploring AstraZeneca's technology shift to Microsoft Teams with over 1,000 rooms. Challenges and successes of the transition, impact of COVID-19, future AR/VR scenarios. Evolution from Cisco to Teams, strategic deployment challenges, and technological innovations in Teams Rooms.

Topics include the importance of standards in designing meeting spaces, user experience in room design, room attributes like lighting and acoustics, performance standards, current and future room design trends, challenges faced in designing meeting spaces, shift towards hybrid setups, significance of standards for large organizations, organized approach to designing meeting spaces, marginal gains theory, optimizing meeting spaces with user-centered AV design.

Key trends in digital transformation are discussed, such as generative AI, BYOD strategy, and the persistence of PBX. The role of AI in meetings, the shift towards mobile devices, and challenges of hybrid working models are explored. Microsoft Teams growth, AI capabilities, and business value in cloud phone systems are highlighted. The evolution of workspace collaboration tools and mobile solutions in work transformation are also covered.

This podcast covers updates on Teams and Microsoft Apps on Apple Vision Pro, Shared Calling in Teams Admin Center, new Bulk Installer for Teams 2.1 Client, improved Copilot features, Microsoft 365 Backup preview, Android device certification extensions, and Pexip's 'Teams-like experience' for CVI.

Philipp Beck, co-founder of Luware and Tom Arbuthnot discuss key developments in the world of Microsoft Teams and Contact Center.The journey of Luware from on-premises to the cloudThe importance of SOC2 Type 2 Attestation for data securityNew Luware Nimbus features and omnichannel capabilitiesAdoption of power platform for line of business automationImpact of AI in the contact center space and training and implementation considerationsThanks to Luware, this episode's sponsor, for your continued support of the Empowering.Cloud community!

Zach Bennett and Tom Arbuthnot discuss challenges with Teams Phone deployment, migrating from legacy PBX systems to cloud telephony, integrating analog devices with cloud-based solutions, and selecting the right Operator Connect provider based on specific requirements. It also explores the complexities of telco world, the importance of local billing addresses, and offering services, differentiating providers, and ATAs in Teams. The chapter concludes with a focus on complex voice strategies for global organizations, including licensing implications from Microsoft and the trend of moving to a more cloud-based solution.

Tom Arbuthnot and Mark Licinio discuss transitioning to Microsoft Teams, managing multiple OEMs, selecting equipment, and the significance of community engagement. They also talk about the deployment of Microsoft Teams rooms, defining blueprints for meeting rooms, supporting different hardware and operating systems, reducing risk and supply chain issues, and the collaboration between AV and IT vendors in the digital workplace.

The podcast discusses the availability of Copilot for Microsoft 365 users, introduction of Copilot Pro for personal plans, Teams Android Auto integration, improvements to the Teams invite interface, and a shoutout to sponsor Pure-IP.

Rohan Milne, CEO at Switch Connect and Tom Arbuthnot discuss the impact and role of AI in the workspace, with a focus on its potential and limitations in different applicationsThe importance of understanding experience or voice and PSTN within the Managed Service Provider (MSP) communityStrategies for optimizing Microsoft Teams as a collaboration platform rather than just a PBXImpact of AI in the contact center space and its potential to disrupt current modelsExamples of challenges of implementing Teams Calling in government and enterprise settings due to existing contracts and siloed operations are highlightedLimitations of AI in areas like the order of actual execution of tasksPotential for AI to evolve to a state where it can provide real-time insights and analytics for businessesHow Teams can be leveraged for an ROI rather than being seen as an expense for businessesThanks to Ribbon, this episode's sponsor, for your continued support of the Empowering.Cloud community.