The Home Service Expert Podcast

Tom Howard, a seasoned entrepreneur and VP of Customer Experience at ServiceTitan, dives into effective strategies for growth in the home service sector. He shares insights on budget management, the importance of automation tools, and innovative marketing strategies. The conversation highlights how personal fitness journeys shape professional success, the significance of talent acquisition, and the impact of customer service training. Tom also emphasizes the power of networking and mentorship in driving business development, making it a must-listen for aspiring entrepreneurs.

In this engaging discussion, entrepreneur and coach Steve Sims, known as 'The Real Life Wizard of Oz,' shares his insights on networking strategies and the power of personal branding. He emphasizes shifting from hard work to building smart relationships, highlighting authenticity in self-presentation. The chat also explores the balance between philanthropy and personal fulfillment, as well as the importance of genuine mentorship in achieving meaningful connections. Plus, Steve reflects on health and habits, stressing moderation in lifestyle choices.

Ellen Rohr, co-founder of Zoom Drain and Brand + Industry Marketing Lead for Service Titan, discusses the importance of financial transparency in organizations. She shares her journey to financial literacy and how it transformed her business practices. Ellen emphasizes the significance of personal well-being in entrepreneurship and the need for accountability through accurate financial records. Moreover, she advocates for effective inventory management and the role of brand ambassadors in uplifting the trades industry, blending profit with community impact.

Tommy Mello, author of 'Home Service Millionaire' and founder of A1 Garage Doors, shares his expertise in this engaging chat. He emphasizes the importance of stepping out of comfort zones for better networking and client relationships. The conversation delves into optimizing operations and strategic financial planning for sustainable growth. Tommy reveals innovative tactics for managing underperforming employees and maximizing profitability in home services. He also discusses effective recruitment strategies and the role of empathy in fostering team success.

Keith Mercurio, Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global, discusses building relationships, personal transformation, and mental health. The podcast explores personal struggles, seeking validation, prioritizing health, achieving wealth, self-discovery, and the importance of surrender for a fulfilling life.

David Cogan, Founder of Eliances and seasoned entrepreneur, shares insights on work-life balance, time management, launching strategies, and relationship building. Guests discuss prioritizing action over perfect planning, surrounding oneself with successful individuals, negotiating partnerships, personal growth, and transitioning to online events amid COVID-19 impact.

Eduard Mirzoian, CEO of RESTORERZ, shares insights on building a family-oriented business culture, navigating challenges in the restoration industry, leveraging financial strategies for wealth building, and creating a positive work environment. Discussions also cover the importance of relationships, referrals, and focusing on customer experience in achieving success.

Tommy Mello, founder of A1 Garage Doors, shares insights on financial metrics, marketing strategies, and recruitment tactics for scaling home service businesses. He highlights the significance of performance pay, systematic processes, and data tracking in driving business growth.

Brian Davenport, Senior VP of Operations at A1 Garage Door Services, shares insights on effective meetings, employee behavior patterns, and operations. They discuss prioritizing ethics, recognizing top performers, the power of consistency, building a cohesive company culture, valuing employees, personal growth in leadership, and succession planning.

Dr. Anna Lembke, a professor of psychiatry, discusses addiction psychology, mental illness, and productivity habits. Topics include neuroscience of addiction, risks of medication Ozempic, benefits of disconnecting from digital devices, and navigating relapse with supportive relationships.