The Home Service Expert Podcast

In this engaging discussion, Andy Elliott, the CEO and Co-founder of The Elliott Group, shares insights from his experience training 185,000 salespeople worldwide. He dives into the importance of mental toughness and leadership in fostering successful teams. Topics like innovative thinking, personal fulfillment alongside business success, and the significance of options in home services are highlighted. Elliott emphasizes accountability, the power of relationships, and ethical practices as keys to elevating both self-worth and sales performance.

Tommy Mello, author of 'Home Service Millionaire' and founder of A1 Garage Doors, shares valuable insights on achieving lasting success beyond just revenue goals. He stresses the importance of profitability and innovative strategies for business growth. Tommy discusses personal development, the significance of hiring specialists, and the necessity of cultivating a culture of excellence and accountability within teams. He emphasizes actionable steps for navigating challenges in the home service industry, setting the stage for sustainable success.

Travis Ringe, President of ProSkill Plumbing, Heating & Air, shares insights from his journey in the home service industry. He discusses the intricacies of arbitrage in business acquisitions, emphasizing strategic partnerships and effective leadership. Travis opens up about his health transformation and its impact on his entrepreneurial spirit. The conversation highlights challenges in customer retention and the importance of building loyal relationships. He also emphasizes the need for adaptability and balance between work and family for lasting success.

Chad Peterman, president of Peterman Brothers Heating, Cooling & Plumbing, shares insights from his family-owned company recognized as a top residential contractor. He discusses the transition to efficiency-focused operations and the importance of community in professional growth. The conversation dives into optimizing lead generation, building high-performance teams, and the power of delegation. Chad stresses the need for genuine leadership and collaboration, emphasizing how these elements can drive significant growth in the home services industry.

Aaron Gaynor, owner and CEO of Eco Plumbers, shares his journey of growing an eco-friendly plumbing business to 87 team members while navigating a recession. He emphasizes the importance of team wellness and personal development as keys to operational excellence. Aaron discusses balancing EBITDA with market share and how effective marketing and strategic hiring can propel growth. He also touches on the transformative power of surrounding oneself with inspiring people, showcasing how personal reinvention can lead to professional success.

Howard Partridge, President of Phenomenal Products Inc. and an international business coach, shares insights on creating systems for business success. He emphasizes the power of community and strong relationships in fostering growth. Topics include the importance of personal accountability, reflective leadership, and the challenges faced by retiring business owners. Partridge advocates for teamwork and structured systems while highlighting the significance of nurturing workplace relationships to enhance engagement and drive success.

Jim Leslie, the former CTO and CMO of A1 Garage Door Service, shares his insights on optimizing marketing funnels for maximum ROI. He emphasizes the importance of refining strategies to boost lead conversion rather than focusing solely on new leads. The discussion touches on talent acquisition, the significance of adaptable marketing in home services, and innovative grassroots tactics like mobile billboards. Leslie also highlights the necessity of strong systems and financial literacy for sustainable business growth, especially in a competitive landscape.

Leland Smith, founder of Service Champions Heating & Air Conditioning, shares insights from his journey leading a successful HVAC company. He discusses the significance of high-quality service and strategic recruitment in enhancing customer satisfaction. Smith emphasizes the 'Happy Money Promise' to build trust and loyalty with clients. He also explores crucial areas like employee training, marketing communication, and lifelong learning, highlighting how these elements contribute to consistent profitability and a thriving workplace culture.

Tommy Mello, author of 'Home Service Millionaire' and founder of A1 Garage Doors, shares his entrepreneurial insights. He emphasizes the power of personal networking to attract clients and partners. Tommy discusses team-building strategies and his focus on personal health, prioritizing relationships over materialism. He provides key business strategies, including lead generation and performance metrics, while also diving into the integration of AI tools for optimizing sales. He highlights the importance of prioritizing high-value leads for strategic growth in the home service sector.

Ken Goodrich, a seasoned expert in business process and mergers, shares invaluable insights into building and selling businesses. He discusses the importance of mentorship and building strong teams for long-term growth. Ken emphasizes treating your business as a sellable asset from the start and the transformative power of strategic partnerships. He also highlights how AI can revolutionize dispatch management and the essential role of networking in overcoming industry challenges. Tune in for practical tips that can enhance your entrepreneurial journey!