

Q&A With Tommy - Elevating Your Workforce in 2025
94 snips Dec 27, 2024
Tommy Mello shares valuable insights on workforce management and hiring practices for home service businesses. He emphasizes the importance of performance ratings and accountability in leadership. Discover innovative strategies for scaling home improvement success, especially in kitchens and bathrooms. Learn how to balance a full-time job while growing a part-time business and the role of networking in that journey. Tommy also offers practical advice on enhancing team performance through positive reviews and effective coaching programs.
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Topgrading Your Team
- Print an org chart and rate each team member from 1-10.
- Top grade anyone below a nine; if they're not a ten, question their place.
Budgeting and Vendor Negotiation
- Finish your 2025 budgets, ensuring they're aggressive yet achievable, tying them to bonus structures.
- Negotiate with vendors for discounts by prepaying, and implement systems like WEX cards for gas to prevent theft.
Empowering Employees
- Avoid bypassing managers by empowering lower-level employees to handle multiple tasks.
- Focus on improving employee competency and multitasking abilities.