The Josh Bersin Company

Susan Podlogar, former CHRO at MetLife, teams up with Kathi Enderes, an AI talent marketplace expert, to explore the revolutionary role of AI in talent management. They discuss how MetLife’s talent marketplace enhances employee engagement and democratizes access to opportunities. With 60% employee participation, they've saved over 400,000 work hours. Together, they reveal how this initiative not only fosters an inclusive culture but also drives crucial skill development, giving organizations a competitive edge.

HR professionals face significant challenges and often bear negative perceptions despite their crucial role in organizations. The discussion emphasizes the need for respect and investment in HR as they evolve from mere service providers to strategic problem solvers. Insights from a recent NYT article highlight the complexities of the profession, encouraging HR to embrace innovation and creativity. Ultimately, the podcast aims to inspire HR professionals to enhance their confidence and capabilities in navigating workplace dynamics.

Dive into the fierce competition within the enterprise chatbot realm and what the new partnerships mean for the AI landscape. Discover how talent acquisition is evolving from a quick-fix model to one that emphasizes strategic growth and systemic thinking. Finally, explore the importance of innovative workforce planning in a sticky job market, and learn how to effectively harness alternative talent sources to navigate economic changes.

Explore how the traditional job structure is evolving into flexible work arrangements. The rise of gig and part-time roles reflects employees' frequent job changes and portable skills. Discover the importance of reskilling and learning agility in adapting to these shifts. Continuous feedback is gaining traction over annual reviews, and strong leadership is crucial for high-performing companies. The podcast also highlights AI's impact on the workplace, stressing the need for HR professionals to enhance their tech skills.

In Ireland, a passionate discussion challenges a major HR organization's stance on Diversity, Equity, and Inclusion (DEI). The need for equity in the workplace is highlighted as vital for fairness and justice. Attention is drawn to the alarming decline of civility in American workplaces, impacting communication and collaboration. Additionally, the uncertainty around the return on investment of artificial intelligence sparks debate, as businesses consider its potential for efficiency and enhanced problem-solving.

Layoffs at UKG and Intuit reveal a surprising twist in AI's role in workforce changes. CEOs highlight a ‘pre-replacement’ of human roles as they pivot towards tech investment. Underperformers were let go first, suggesting strategic moves to enhance team skills. The growing costs of AI are prompting a shift in resource allocation from labor to technology. This transformation raises questions for CEOs on future employment dynamics and the necessity for upskilling workers in an increasingly automated world.

Allan Calonge, a visionary CHRO, and Levi Loverkamp, a strategic Chief Workforce Planning Officer, dive into the revolutionary HR transformation at Bon Secours Mercy Health. They discuss breaking down organizational silos and emphasizing a trust-based culture to tackle workforce challenges like clinician shortages. The duo highlights how data-driven insights enhance talent management and employee experience, showcasing a unified approach to HR that fosters professional development and operational efficiency. Their insights paint a compelling picture of modern healthcare HR practices.

Explore the groundbreaking transformations in corporate learning and development brought on by AI innovations. Discover how AI is reshaping content creation and personalizing learning experiences. The technology stack is evolving, with traditional systems becoming commoditized. There's a shift towards hyper-personalized learning, merging knowledge management with development. The roles within learning and development are set to dramatically change, paving the way for a more efficient training landscape.

Discover the intricate challenges faced by Chief Human Resources Officers today. The role demands a mix of HR expertise, executive skills, and a strong grasp of data and technology. Insights from extensive research reveal surprising career paths of many CHROs, indicating gaps in succession planning. Additionally, the multifunctional nature of the role means that understanding human dynamics is as crucial as technical acumen. Perfect for those aspiring to senior HR positions or involved in hiring CHROs.

Michael Ioffe, Ryan Laverty, and Maxine Anderson, founders of Arist, share their insights on revolutionizing corporate learning with AI-driven micro-learning. They discuss how their platform transforms training into bite-sized content, enhancing retention and engagement. The trio emphasizes the importance of personalized education, adapting to various training needs, and integrating customer feedback for tailored solutions. They highlight success stories from companies like California and HP, showcasing how their innovative approach empowers frontline workers and streamlines learning processes.