

The Josh Bersin Company
Josh Bersin
Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
Episodes
Mentioned books

Oct 2, 2024 • 21min
Flexible Shifts In Hospitality: Aimbridge Uses AI To Schedule Workers E187
Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, shares insights into transforming workforce management in the hospitality sector. He discusses how Aimbridge leverages AI to allow employees to dynamically manage their schedules, enhancing flexibility and engagement. The 'Uberizing the Workforce' concept enables staff to bid on shifts and share schedules seamlessly. Riddle also highlights the integration of the UKG Workforce Management system, emphasizing its role in improving efficiency and addressing post-COVID challenges.

11 snips
Sep 27, 2024 • 45min
Live from HR Technology 2024: A Detailed Look At The AI Trailblazers! E186
Discover the cutting-edge world of AI in HR, featuring 30 innovative companies reshaping the industry. Explore transformative tools like Gloat and GrowthSpace that enhance leadership and talent management. Dive into skills-based hiring and dynamic training solutions, along with the integration of AI for smarter decision-making. Learn about the cost and implementation strategies for harnessing AI's full potential. It's an exciting era where AI is no longer just a concept, but a game-changer delivering real value.

Sep 20, 2024 • 24min
Workday Illuminate, Salesforce slams Microsoft, Even More Agents, and Why Boeing Teaches Us A Lesson
Discover the revolutionary AI platform, Workday Illuminate, enhancing operational efficiency in the workforce. Explore the rising influence of agentic AI, as top tech companies clash, particularly Salesforce's bold critique of Microsoft. Delve into the job disruption caused by these agents and how to brace for it. Additionally, learn valuable lessons from Boeing's recent strikes, highlighting the pitfalls of prioritizing growth over employee satisfaction and the wider implications for businesses.

Sep 18, 2024 • 21min
What Works: How to Build a Fantastic Employee Experience in Industrial Distribution
Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, joins Kathi Enderes from The Josh Bersin Company. They delve into how technology, particularly UKG-Ready, is revolutionizing employee experiences in the industrial distribution sector. Samantha highlights the integration of AI for improving fatigue management and retention strategies. They discuss the importance of feedback systems in managing a mobile workforce and the need for continuous innovation to enhance employee engagement and organizational success.

Sep 13, 2024 • 19min
Klarna Claims AI Will Replace Workday. Unlikely Scenario But Points To A New Future. E183
Klarna plans to cut ties with major platforms like Workday to build its own AI tools, sparking debate. Many experts are skeptical, recalling past failures of companies attempting similar strategies. The discussion revisits the challenges of integrating AI into existing enterprise systems, particularly in HR tech. There’s a great emphasis on education and training in utilizing AI tools effectively. Could agentic AI represent the workforce of the future? This thought-provoking dialogue examines the implications for corporate IT infrastructures.

Sep 6, 2024 • 20min
Agentic AI: The AI Agents That Will Change Our Companies E182
Discover the revolutionary world of agentic AI, where intelligent systems perform tasks like composing emails and recruiting on our behalf. These digital teammates can transform workplace dynamics and enhance productivity. Learn about the vital need for training and governance to manage this new technology effectively. Explore the challenges and ROI potential, as businesses adapt to integrate these advanced agents into their operations, reshaping the tools we use daily.

Aug 30, 2024 • 20min
Celebrating Labor Day! Lots To Be Happy About, Lots To Consider. E181
Explore the evolving significance of Labor Day and its connection to today's workforce. Discover how automation is reshaping labor roles and the rising demand for skilled workers. Learn about the revival of unions advocating for fair pay and the importance of workers' rights. The podcast dives into the impact of income inequality and stresses the essential role of HR in supporting employees. It's a timely reflection on recognizing every individual's value in the workforce and the investments needed to enhance their contributions.

7 snips
Aug 28, 2024 • 23min
The Role Of Assessments In A World Of AI: Learning From SHL - E180
Andy Bradshaw, CEO of SHL, one of the largest psychometric assessment vendors, dives into the evolving world of talent management. He shares insights on how psychometric assessments play a pivotal role alongside AI in understanding individual capabilities. The conversation highlights the necessity for tailored assessments and the synergy between traditional methods and advanced technologies. Andy also discusses the importance of emotional intelligence and adaptability in leadership today, offering a glimpse into SHL's extensive data sets that drive informed talent decisions.

Aug 23, 2024 • 16min
The HR Career Navigator & How To Evaluate HR Tech Vendors E179
Explore the newly launched HR Career Navigator, designed to support HR professionals in their career advancement. Discover why being a Chief HR Officer can be challenging and what distinct HR skills drive success in high-growth companies. Delve into the evolving HR tech landscape, focusing on the importance of vendor positioning and the impact of AI and conversational tech. Learn about emerging companies like Paradox and GLOAT, and find out how to effectively evaluate HR tech vendors for your organization.

Aug 17, 2024 • 35min
Revisit Your Learning Architecture In The Age of AI E178
Explore the transformative landscape of corporate learning architecture in the AI age. Discover a structured approach that offers employees clarity while allowing the freedom to innovate. Case studies, like that of Rolls-Royce, showcase the need for expert-driven training methods that adapt to evolving workforce demands. Learn how AI is revolutionizing L&D practices and making learning environments more engaging. This discussion emphasizes the importance of tailored training and collaboration between companies and subject matter experts.