The Josh Bersin Company

The podcast explores the challenging landscape of diversity, equity, and inclusion in a politically charged environment. It highlights the emotional impact on employees during the Trump era and emphasizes the critical need for respect in the workplace. Experts share insights on how major companies navigate DEI initiatives while facing societal pressures. The discussion underscores the importance of communication and leadership in fostering inclusive corporate cultures, showcasing the resilience of DEI efforts despite ongoing challenges.

Paul Walker, CEO of FranklinCovey, shares insights from his 25-year journey at the company, which has evolved from physical planners to a leader in transformational leadership training. He discusses how organizations like Marriott enhance guest satisfaction through focused leadership development and consistent service. Walker emphasizes the vital role of human behavior change in bridging gaps between HR and management, advocating for advanced skills among frontline leaders to foster a culture of trust and continuous improvement.

Explore the groundbreaking possibilities of AI in HR, from LinkedIn's Hiring Assistant to personal AI coaches. Discover innovative strategies for recruitment and performance management that can boost productivity. Learn about new tools like Galileo and SuccessFactors that are redefining HR technology. The discussion emphasizes that the only limit to these advancements lies in your imagination. Get ready to rethink how AI can transform your organization!

Discover how job task re-engineering is revolutionizing the workplace by breaking down roles into specific tasks to leverage AI. The rise of intelligent agents can significantly boost productivity, echoing a shift back to designing work around technology. Hear about the competitive landscape of agent-tech with Salesforce and Microsoft, and why Learning and Development leaders are set to play a crucial role in the future of work. Real-world examples from Rolls Royce and insights on digital transformation make this discussion essential for navigating the AI era.

Nick Benaquista, SVP at Mastercard, shares insights on the company's innovative HR transformation towards Systemic HR. He discusses enhancing employee experiences through collaboration and technology, showcasing a shift away from siloed models. Nick highlights the importance of adapting HR roles and the successful implementation of programs like employee stock purchases. The conversation emphasizes continuous evolution in HR practices, driven by employee feedback and leadership commitment to creating meaningful experiences.

Discover how digital twins and AI-powered assistants are revolutionizing HR practices. Learn about the incredible role of AI in recruitment as virtual candidates compete with their human counterparts. Delve into the intersection of AI, workforce dynamics, and energy consumption, revealing its broader implications on global challenges. Explore companies like Spotify harnessing AI-driven learning systems to enhance employee knowledge. The message is clear: engaging with these innovative tools can dramatically transform workplace efficiency.

Tim Gregory, Managing Director of HR Innovation and Workforce Technology at Delta Airlines, shares insights on the airline's groundbreaking skills-first strategy. He discusses how Delta leverages skillstech and AI to enhance career mobility and employee satisfaction. Gregory highlights the pivotal role of transparency in skills development, addressing diversity, equity, and inclusion. Delta’s approach not only fosters growth but serves as a foundation for customer satisfaction and market success, making it a leader in the airline industry.

The discussion dives into the crucial themes of forgiveness and growth in leadership today. It highlights the importance of evolving company cultures amidst AI transformation, emphasizing continuous learning and collaboration. Leaders are urged to create environments ripe for reinvention while countering low trust levels. The role of 'Vertical AI' solutions is explored, showcasing their potential to enhance workflows. Overall, fostering a growth mindset is essential for personal and organizational success in this rapidly changing landscape.

Exciting news unfolds with the launch of a groundbreaking AI platform tailored for HR professionals. This personal assistant offers a treasure trove of HR research and customizable tools for just $39 per month. Dive into the opportunities and challenges of AI in streamlining HR processes, while balancing technology with essential human skills. Explore how this innovative platform empowers organizations to harness global data, ensuring personalized solutions that reflect their unique needs.

Discover fascinating insights on HR tech and job trends projected for 2025. Explore the verticalization of AI and how it will reshape our jobs and the competitive landscape between OpenAI and Microsoft. Delve into the critical importance of pay equity, DEI, and talent density in today’s tight labor market. Exciting advancements in organizational design are also on the horizon, promising to redefine how companies operate. Don’t miss the big announcement coming next week!