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The Role Of Assessments In A World Of AI: Learning From SHL - E180

Aug 28, 2024

Andy Bradshaw, CEO of SHL, one of the largest psychometric assessment vendors, dives into the evolving world of talent management. He shares insights on how psychometric assessments play a pivotal role alongside AI in understanding individual capabilities. The conversation highlights the necessity for tailored assessments and the synergy between traditional methods and advanced technologies. Andy also discusses the importance of emotional intelligence and adaptability in leadership today, offering a glimpse into SHL's extensive data sets that drive informed talent decisions.

22:32

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Episode guests

Andy Bradshaw

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Episode notes

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Quick takeaways

SHL's evolution into a talent intelligence company highlights the importance of integrating psychometric assessments with technology for comprehensive talent management.

The collaboration of AI and assessments ensures organizations gain deeper insights into candidates' potential, complementing AI's ability to identify skills.

Deep dives

The Evolution of SHL and Talent Assessment

SHL has transitioned from a traditional psychometric assessment provider into a comprehensive talent intelligence company over its almost 50-year history. Originally focused solely on assessments, SHL now offers tailored solutions that include software functionality and digital feedback, addressing both talent acquisition and management needs across various organizational levels. This evolution highlights a shift towards providing integrated services that align with client branding and workflow requirements, ensuring a more customized experience while maintaining the integrity of assessment validity. Consequently, SHL's current offerings allow organizations to make informed hiring and development decisions supported by robust data and validated assessments.

Intro

2min

Understanding Psychometric Assessments and Their Applications

2min

Evolving Landscape of Workforce Assessments

2min

AI and Traditional Assessment: A Synergistic Approach

11min

The Evolving Landscape of Talent Management and Assessments

5min

In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL. SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work.

These highly scientific assessments are widely used for pre-hire screening, job-fit analysis, development planning, leadership development, and succession planning. But in a world of AI, where large HR platforms are “inferring” skills and capabilities, where do they fit?

Andy, who has led SHL for many years, explains how psychometric assessment fits into the new world of AI and Talent Intelligence. He also shares how SHL itself has amassed a large data set on skills and roles that makes SHL a big data vendor as well.

Keywords

SHL, talent intelligence, assessments, AI, talent acquisition, talent management, leadership assessment, benchmarking, data-driven decisions

Episode Chapters

00:00 Introduction 00:57 SHL: A Talent Intelligence Business 02:21 Psychometric Assessments and Tailored Solutions 03:47 Customization and Defensibility of Assessments 06:37 Consolidation in the Assessment Market 07:07 The Complementary Role of AI and Assessments 08:56 Assessments vs. AI: The Value of Insights 12:49 Assessing Leaders: Experience, Ability, and Potential 16:09 Benchmarking and Data-driven Decisions 19:03 Talent Intelligence: Aggregating Data for Better Decisions 21:17 Conclusion

Additional Information

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