The Josh Bersin Company The Role Of Assessments In A World Of AI: Learning From SHL - E180
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Aug 28, 2024 
Andy Bradshaw, CEO of SHL, one of the largest psychometric assessment vendors, dives into the evolving world of talent management. He shares insights on how psychometric assessments play a pivotal role alongside AI in understanding individual capabilities. The conversation highlights the necessity for tailored assessments and the synergy between traditional methods and advanced technologies. Andy also discusses the importance of emotional intelligence and adaptability in leadership today, offering a glimpse into SHL's extensive data sets that drive informed talent decisions.
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AI's Contextual Blind Spot
- AI tools predict based on data patterns, but miss underlying context.
- They can predict skills like communication but not potential.
Psychometric Assessments: A Broad Scope
- Psychometric assessments predict job performance, for hiring or development.
- They encompass personality, skills, language, and even video interviewing.
AI's Inference vs. Measurement
- AI infers skills from data, like call center experience implying communication skills.
- But, AI can't measure potential or traits like resilience, necessitating further assessment.