
The Josh Bersin Company
WhatWorks: HR Transformation at Bon Secours Mercy Health
Jul 8, 2024
Allan Calonge, a visionary CHRO, and Levi Loverkamp, a strategic Chief Workforce Planning Officer, dive into the revolutionary HR transformation at Bon Secours Mercy Health. They discuss breaking down organizational silos and emphasizing a trust-based culture to tackle workforce challenges like clinician shortages. The duo highlights how data-driven insights enhance talent management and employee experience, showcasing a unified approach to HR that fosters professional development and operational efficiency. Their insights paint a compelling picture of modern healthcare HR practices.
20:10
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Quick takeaways
- The transition to systemic HR practices fosters cross-functional collaboration, addressing workforce challenges more effectively than traditional models.
- Establishing a culture of trust and teamwork within HR enhances communication and collaboration, driving successful talent management strategies.
Deep dives
Transforming HR Through Systemic Practices
A key insight discussed is the shift towards systemic HR practices, moving away from traditional service delivery models that focus solely on efficiency and low costs. This approach acknowledges that modern workforce issues, such as labor shortages, require collaboration across various HR domains. The integration of functions like benefits, internal mobility, and diversity efforts allows for a more holistic strategy that drives better talent management outcomes. By fostering cross-functional alignment, organizations can address interconnected challenges effectively.
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