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WhatWorks: HR Transformation at Bon Secours Mercy Health

The Josh Bersin Company

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Transforming HR at Bon Secours Mercy Health

This chapter outlines the collaborative journey of implementing systemic HR practices at Bon Secours Mercy Health, focusing on breaking down silos and creating a unified approach to talent management. It also emphasizes the critical need for strong internal HR culture and strategic workforce planning in response to challenges like clinician shortages exacerbated by COVID-19.

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