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Lenny's Podcast: Product | Growth | Career

Latest episodes

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Oct 19, 2023 • 1h 37min

Scaling Duolingo, embracing failure, and insight into Latin America’s tech scene | Gina Gotthilf (Latitud, Duolingo)

Gina Gotthilf is a co-founder and the COO of Latitud, a startup platform supporting the next generation of iconic tech startups in Latin America. Previously, Gina led growth and marketing at Duolingo, which she helped grow from 3 million to 200 million users. She was recently named one of the 500 most influential people in all of Latin America by Bloomberg. In today’s episode, we discuss:• Behind the scenes of Duolingo’s early growth• How to balance the “A and B sides” of life• Stories from Mike Bloomberg’s presidential campaign• Lessons from Duolingo’s international expansion• Tactical tips for driving organic growth• How to use PR, brand love, and community as growth levers• Why Gina is passionate about investing in Latin America—Brought to you by Jira Product Discovery—Atlassian’s new prioritization and roadmapping tool built for product teams | Hex— Helping teams ask and answer data questions by working together | Mercury—the powerful and intuitive way for ambitious companies to bank —Find the full transcript at: https://www.lennyspodcast.com/scaling-duolingo-embracing-failure-and-insight-into-latin-americas-tech-scene-gina-gotthilf-la/#transcript—Where to find Gina Gotthilf:• X: https://twitter.com/ginag• LinkedIn: https://www.linkedin.com/in/ginafrombrazil/• Instagram: https://www.instagram.com/gina/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Gina’s background(04:34) The Vamos Latam Summit(07:22) Gina’s “A and B sides” framework(09:34) Her B side(16:27) Lessons from working on Mike Bloomberg’s presidential campaign (20:40) How Gina was able to 3x the conversion rate on a campaign site in one day(24:34) 4 areas Duolingo leaned into to have success in the difficult world of B2C subscriptions(36:39) B-side lessons from Duolingo (42:05) The importance of trusting your gut(44:54) Organic growth tactics and the importance of branding(48:01) What makes for remarkable branding(52:01) Duolingo’s process for keeping copy on-brand(52:45) How Duo’s passive-aggressive messages led to a movement(55:19) How Latitud uses niche humor as part of their branding(56:31) Duolingo’s TikTok(59:02) Lessons from internationalizing Duolingo(1:03:51) Why Gina was drawn to the tech industry in Latin America(1:09:26) What Latitud does (1:17:20) Opportunities in emerging markets(1:20:45) Lightning round—Referenced:• The Vamos Latam Summit 2023: https://www.latitud.com/vamoslatamsummit• Ben Horowitz on LinkedIn: https://www.linkedin.com/in/behorowitz/• Rappi: https://about.rappi.com/• Reed College: https://www.reed.edu/• Marcus Aurelius: https://en.wikipedia.org/wiki/Marcus_Aurelius• Mike Bloomberg’s website: https://www.mikebloomberg.com/• How Duolingo reignited user growth: https://www.lennysnewsletter.com/p/how-duolingo-reignited-user-growth• Burr Settles on LinkedIn: https://www.linkedin.com/in/burrsettles/• Nubank: https://nubank.com.br/en/• Navigating comms and PR | Lulu Cheng Meservey (Substack, Activision Blizzard): https://www.lennyspodcast.com/navigating-comms-and-pr-lulu-cheng-meservey-substack-activision-blizzard/• 47 Duolingo Memes That Are Equal Parts Funny and Extremely Concerning: https://www.buzzfeed.com/kellymartinez/duolingo-memes-jokes• Latitud: https://www.latitud.com/• Brian Requarth on LinkedIn: https://www.linkedin.com/in/brianrequarth/• On Deck: https://www.beondeck.com/• Leadsales: https://leadsales.io/en/crm-for-whatsapp/• Pomelo: https://pomelo.la/latam/• The Design of Everyday Things: https://www.amazon.com/Design-Everyday-Things-Revised-Expanded/dp/0465050654• Man’s Search for Meaning: https://www.amazon.com/Mans-Search-Meaning-Viktor-Frankl/dp/1663607982/• Succession on HBO: https://www.hbo.com/succession• The Rehearsal on HBO: https://www.hbo.com/the-rehearsal• The White Lotus: https://www.hbo.com/the-white-lotus• Bo Burnham: Inside: https://www.netflix.com/title/81289483• “How is the best-case scenario Joe Biden?” song: https://www.youtube.com/watch?v=ltg9ohuh0KM• How to with John Wilson on HBO: https://www.hbo.com/how-to-with-john-wilson• Viome: https://www.viome.com/• Levels: https://www.levelshealth.com/• Andrew Chen’s blog: https://andrewchen.com/• The ship of Theseus: https://www.philosophy-foundation.org/enquiries/view/the-ship-of-theseus• Gina Gotthilf on 20VC: https://www.youtube.com/watch?v=_M7XsTicrY0—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
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Oct 15, 2023 • 1h 34min

Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft)

Katie Dill, Head of Design at Stripe, discusses what makes a design great, building high-performing teams in hyper-growth environments, a pivotal leadership lesson at Airbnb, Stripe's focus on quality and growth, removing organizational friction, increasing productivity, and what to look for when hiring a designer.
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Oct 12, 2023 • 1h 42min

How to get press for your product | Jason Feifer (editor in chief of Entrepreneur magazine)

Learn how to get press coverage for your product from Jason Feifer, editor-in-chief of Entrepreneur magazine. Topics include high-level steps to securing press coverage, understanding the mission of the publication, freelance writers, when to invest in PR, hiring a PR agency, writing the perfect pitch, and optimizing for 'Opportunity Set B'.
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Oct 8, 2023 • 1h 40min

Inside Linear: Building with taste, craft, and focus | Karri Saarinen (co-founder, designer, CEO)

Karri Saarinen, Co-founder and CEO of Linear, former principal designer at Airbnb and founding designer at Coinbase, discusses prioritizing craft in product development, Linear's unique hiring strategies, the importance of design in 2023, strategies for staying focused, and a sneak peek of a soon-to-be-released Linear feature.
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Oct 5, 2023 • 1h 42min

Brian Balfour: 10 lessons on career, growth, and life

Brian Balfour, Founder and CEO of Reforge, shares 10 lessons on career, growth, and life including inspecting the work, not the person, solving for everyone is solving for no one, and finding sparring partners. They discuss the power of a notion doc, adjusting strategies for better user outcomes, and using use cases instead of personas for product development and growth.
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Oct 1, 2023 • 1h 30min

What sets great teams apart | Lane Shackleton (CPO of Coda)

Lane Shackleton, CPO of Coda, discusses the principles that set great PMs apart, rituals of great product teams, the fine line between OKRs and strategy, the story of how skippable YouTube ads were born, and his personal career growth. He also shares insights on 'Two-way write-up' collaboration, 'Tim Ferriss Day' impact on Coda's history, and how he bootstrapped his way to CPO.
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Sep 28, 2023 • 1h 8min

Building Anchor, selling to Spotify, and lessons learned | Maya Prohovnik (Spotify’s Head of Podcast Product)

Maya Prohovnik, Spotify's Head of Podcast Product, discusses various topics such as the importance of "dogfooding," balancing data-driven decision making and intuition, preserving startup culture at a large organization, tips for public speaking, and what's next at Spotify for podcasters. They also cover the success story of Anchor's acquisition by Spotify and their integration into Spotify's platform. Additionally, Maya shares lessons in generosity and talks about their personal experience raising backyard chickens.
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Sep 24, 2023 • 1h 17min

How to drive word of mouth | Nilan Peiris (CPO of Wise)

In this episode, Nilan Peiris, CPO of Wise, shares tactical advice on driving word of mouth and strategies for measuring WOM. Wise uses NPS surveys to determine growth and product strategy. They incentivize teams to do hard things, resulting in a 3x increase in referrals. The episode also covers how Wise structures its product and growth teams.
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Sep 21, 2023 • 1h 13min

Becoming evidence-guided | Itamar Gilad (Gmail, YouTube, Microsoft)

"Itamar Gilad, career coach, author, and speaker with over two decades of experience in senior product roles at Google, Microsoft, and various startups" shares insights on evidence-guided product development, prioritizing ideas, using KPIs as metric trees, and challenging gut-driven founders. They discuss lessons from developing Gmail's tabbed inbox and the failure of Google+, as well as the importance of data-driven discussions and evaluating ideas based on evidence. Other topics include organizing teams with metrics trees, using the ICE framework, assessing impact and confidence, empowering teams, and bridging the gap between planning and execution."
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Sep 17, 2023 • 1h 49min

How to become a category pirate | Christopher Lochhead (author of Play Bigger, Niche Down, Category Pirates, more)

Christopher Lochhead, 14-time bestselling author and tech company CMO, discusses category design, embracing negative feedback, the 'better trap', Lomi's breakthrough food waste solution, framing and language, understanding the problem, rejecting the premise, and finding your place in the digital age.

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