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NARPM Radio

Latest episodes

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Jul 17, 2024 • 56min

Effective PM Marketing to Grow Your Company's Door Count

Benton Cotter, Co-founder and CEO of Rentvest, discusses effective PM marketing strategies including content types, SEO, and pay-per-click. He shares predictions on market trends, advice for newcomers, and tips for expanding into new markets.
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Jul 3, 2024 • 50min

Building a Future-Ready Property Management Business

Learn from property management leaders about client selection, operational efficiency, inbound marketing, lease marketing, and tech-savvy strategies. Discover the importance of targeting specific clients, timing for business growth, evaluating property owners, and selective growth tactics. Navigate the changing rental market landscape, manage workflows with software tools, and explore property management solutions at Narphum Trade Show.
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Jun 19, 2024 • 56min

The Entrepreneurial Journey: How to Scale Your Service Business

Ron Holt, founder of Pink Zebra Moving, shares his journey of transitioning from blue-collar to white-collar business, leveraging digital marketing and SEO. He discusses challenges with marketing budgets, investing in infrastructure, and creating a successful franchise blueprint. Learn how he turned a bad moving experience into a customer-focused company, emphasizing vision and dedication in transforming an industry.
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5 snips
Jun 5, 2024 • 36min

Pro Tips: Maintenance, Systems, and Lease Renewals in Property Management

Learn about efficient maintenance management, prioritizing tasks, and executing lease renewals in property management. Discover strategies for vendor management, setting benchmarks for maintenance teams, and optimizing operations with various services.
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7 snips
May 22, 2024 • 48min

From SWAT Tactics to Agile Growth: Pioneering a New Era of PM

Tiffany Rosenbaum, Owner of Rosenbaum Realty Group, discusses transitioning from novice investor to property management leader. Topics cover SWAT team approach, analytical decision-making, strategic financial planning, remote team creation, embracing high-level roles, leadership insights, business operations efficiency, team dynamics, hiring process architects, perseverance, learning from mistakes, and organizational strategies for property management.
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May 8, 2024 • 53min

The Vendor Effect: Maximizing Quality in Property Management

Josh Huite, Owner of Tradesman Experience, discusses leadership culture, managing vendors, choosing contractors, and optimizing vendor relationships in property management. They explore vendor agreements, approval limits, lessons learned in the HVAC industry, challenges in skilled trades businesses, and the impact of leadership on property management relationships.
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11 snips
Apr 24, 2024 • 57min

How to Build a Successful Property Management Business

DD Lee, NARPM® Treasurer, shares insights on building a successful property management business. Topics include hiring the right talent, aligning values with team building, tracking KPIs for growth, and motivating employees through fun activities.
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Apr 10, 2024 • 48min

Moving Beyond Transaction - Providing Comprehensive Care & Value in PM

Mark Kreditor, NARPM® Past President and former Owner/Broker of Get There First Realty, discusses property management challenges like industry fees, generational marketing, and the importance of social media. Topics include strategies for managing negative online reviews, evolving fee structures, personalized customer service, and the significance of teaching to build credibility in property management.
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Mar 27, 2024 • 43min

Revolutionizing PM Communications: Mastering Efficiency and Connectivity in the New Normal

Taylor Haas, property management communications expert, discusses call answering, phone trees, reducing phone calls, and building the right call-answering scheme. Topics include challenges of housing in Sedona, transitioning to remote receptionists, optimizing call handling, client communication, efficiency through calendar integration, and streamlined vendor communication. The rapid-fire insights segment covers property management software, org structure, virtual assistants, and personal insights.
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4 snips
Mar 13, 2024 • 54min

How to Grow Your PM Company

Insights on building property management companies with minimal marketing costs, strategies for growth through marketing and lead generation, navigating remote work dynamics, and building financial stability. Sponsor ads feature pest control and leasing automation solutions for property managers.

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