NARPM Radio

Ben Serven, CEO of Black Sheep Global, is an expert in process, tech, and automation consulting for property management. He discusses how documenting workflows and implementing automation can streamline chaotic operations. Ben emphasizes cultivating a process-oriented mindset to boost business growth. He shares strategies for overcoming inefficiencies, the value of team buy-in, and gradual implementation of new systems. Personal anecdotes reveal how tech improves decision-making and enhances operational efficiency, whether managing six doors or six hundred.

Feb. 12, 2025 Is bigger always better? In this episode, Pete Neubig sits down with Bart Sturzl, a 30-year property management veteran and 2016 NARPM Past Pesident, to discuss why he intentionally keeps his company at 300 doors — and why that decision has led to higher profits and less stress. They dive into the trade-offs of growth, the importance of vision, and how to build a business that supports your ideal lifestyle. Whether you're aiming for rapid expansion or a steady, profitable operation, this episode offers valuable insights on finding the right path for your property management business.

Brian Birdy, CEO of PMI Birdy Properties and past president of NARPM, shares his wealth of experience in property management and leadership. He discusses empowering teams through ownership and setting bold goals to combat rising vacancy rates. Birdy emphasizes the significance of guarantees in building trust with clients, drawing parallels with successful companies. He also delves into managing family business dynamics and highlights the importance of defining roles for sustainable success. Listeners can expect actionable insights and a touch of humor throughout the conversation.

Jan. 29, 2025 In this episode, join host Pete Neubig as he interviews Tracy Streich, MPM RMP, Broker/Owner of Renters Place and NARPM Volunteer of the Year, to uncover game-changing strategies for property managers. From leveraging master insurance policies to the effective use of virtual assistants through VPM Solutions, Tracy shares insights on optimizing operations. Hear about his unique journey from social work to property management, the importance of NARPM connections, and leadership advice for newcomers.

In this engaging discussion, Bradley Johnson, CEO of ProfitCoach and former CEO of Sawyer Property Management, shares insights on enhancing property management profitability. He emphasizes the importance of performance metrics, particularly addressing issues like days without revenue. Johnson outlines innovative operational strategies and best practices for owner screening. He also stresses selecting suitable clients and setting clear expectations to streamline maintenance operations. With a focus on sustainable profitability, he provides practical advice for property managers looking to improve their efficiency.

Jan. 15, 2025 In this episode, host Pete Neubig welcomes marketing expert Jerome Lewis, “Mr. Implementation,” to share strategies for scaling property management businesses. They discuss building authority through content marketing, the importance of follow-up systems, and tips for building trust through public speaking and networking. Packed with actionable insights to help property managers and real estate pros grow their businesses.

Join Mark Ainley, co-founder of GC Realty and Development and co-host of the Straight Up Chicago Investor podcast, as he shares expert insights on marketing and podcasting in the property management world. He emphasizes low-cost strategies for business growth, including leveraging partnerships and localized podcast content. Topics include the importance of authenticity in branding, navigating lead tracking, and the profitability of podcasting. Mark’s candid anecdotes add humor and personality to the discussion, making it both informative and entertaining.

Ashley Kehr, co-host of the BiggerPockets Real Estate Rookie podcast and author of 'The Real Estate Rookie,' shares her journey through real estate investing and property management. She emphasizes the importance of data and systems for property managers to thrive. Strategies for building investor relationships are discussed, including leveraging networking platforms and meetups. The conversation also tackles the dynamics of the investor-manager relationship, underscoring the value of clear communication and education to enhance collaboration and operational success.

Dec. 10, 2024 In this episode, Pete Neubig interviews Robert Gilstrap, MPM RMP, CEO of Suite Stays Altanta, LLC, about the unique challenges and opportunities in short-term rental management. They discuss essential systems for success, leveraging virtual assistants, and the importance of mindset when managing 24/7 operations. Robert also shares personal insights on the industry's future and practical advice for anyone entering the short-term rental space. Check it out!

In this engaging discussion, Jay Hartley, an experienced real estate broker and investor, shares invaluable insights on scaling a property management business. He emphasizes the importance of building the right team and implementing efficient processes. Jay highlights strategic partnerships with real estate offices and the role of education in fostering growth. He also delves into the challenges of transitioning from employee to owner-operator while maintaining exceptional customer service. Tune in for tips on leveraging technology and networking for sustainable success!