Property management experts discuss the art of effective communication, including phone etiquette, relationship building, customer service, and soliciting Google reviews. They stress the importance of quality over quantity, personalized communication, team collaboration, and using technology to enhance communication within the team.

Tyler Craddock, NARPM Governmental Affairs Director, discusses the fight against legislation impacting landlords. Topics include a new ordinance in Kansas City, Narphum's efforts to protect landlords' rights, member-driven advocacy, regulating junk fees, tax deductibility of COVID expenses, and the importance of member support.

Join host Pete Neubig as he interviews Billy Early from Colorado Realty and Property Management about how they handle over 1,200 work orders per month. They discuss property management protection programs, property inspections, troubleshooting work orders, the role of maintenance coordinators, measuring customer satisfaction, and the importance of closing work orders.

Melissa Sharone, the 2024 NARPM National President, discusses the importance of vision in a property management firm, the benefits of joining NARPM, and the idea of hosting a master mining event conference to bridge the gap between October and April events. They also touch on org structure, virtual assistants, and business strategies in a quick Q&A segment.

In this vendor showcase episode, the podcast covers innovative solutions for property managers, including alternative options for security deposits and utility concierge services. They also discuss various vendor solutions such as pet-screening policies, virtual property renovation, branded marketing materials, and lead automation. The podcast addresses the problem of high owner churn rates and introduces Blanket, a property retention platform. They also explore the challenges brought by changing technology in property management and highlight solutions like Lula, PES Share, and Axos Bank services. The episode concludes with discussions on support and optimization solutions for property managers.

Join NARPM Radio as host Pete Neubig welcomes Paul Kankowski, Director of Systems & Operations for PURE Property Management. They discuss the importance of processes in property management, the benefits of scaling a business, and the power of automation. Learn how processes can reduce expenses, improve customer experiences, and increase profitability. Avoid common mistakes and discover the benefits of joining NARPM and the supportive community it offers.

Join Pete Neubig as he welcomes Joe Easton, Senior Channel Partner Manager at Rent Manager on a journey through the maturation of property management software. They discuss the evolution of property management software, the role of AI in property management, and the importance of embracing technology in the industry. They also share advice for those starting out in property management and have a lively discussion about comic book characters and pets.

Join NARPM Radio's Pete Neubig as he welcomes Jason Hull, CEO of DoorGrow. They discuss the misconceptions of online advertising and SEO, the importance of managing resources and delegating tasks, and the significance of property managers in the rental industry. Get property management advice and learn the value of collaboration over competition.

Join NARPM Radio host Pete Neubig as he welcomes Peter Tverdov, founder of Teverdov Housing. Topics include portfolio grading, targeting higher-quality clientele, achieving efficiency and profitability by focusing on quality over quantity, grading property owners, managing properties in need of repairs, sponsors and a lightning round Q&A, personal aspects, challenges of growth in property management, and preferred communication.

Cody Thurman, VP at Living Room Realty and Managing Principal Broker, discusses how Living Room Realty is redefining real estate with their unique approach. They prioritize residents and landlords alike, making property management a breeze. They also explore the challenges of maintaining their unique identity and the benefits of giving back to the community.