NARPM Radio

In this engaging discussion, Jay Hartley, an experienced real estate broker and investor, shares invaluable insights on scaling a property management business. He emphasizes the importance of building the right team and implementing efficient processes. Jay highlights strategic partnerships with real estate offices and the role of education in fostering growth. He also delves into the challenges of transitioning from employee to owner-operator while maintaining exceptional customer service. Tune in for tips on leveraging technology and networking for sustainable success!

Bryan Jenkins, co-founder of PM Business Implementers, brings a wealth of experience from growing a property management company to over 1500 properties. He discusses transforming chaotic operations into streamlined systems. Key topics include optimizing processes before automation and building efficient workflows with staff involvement. Bryan emphasizes the importance of setting SMART goals for growth and shares insights on using AI tools to boost team productivity. He also reflects on navigating challenges and creating proactive strategies in property management.

In this episode, Mike Nelson, a key figure in developing NARPM's financial KPIs, shares his insights on improving financial data accuracy in property management. He explains the significance of tailored financial surveys for small property management, highlighting how accurate data collection can bolster performance comparisons. Mike emphasizes the value of confidentiality in building these KPIs and how they can refine business strategies for property managers, making financial management more effective.

Nov. 13, 2024 In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections, making this episode a must-listen for property managers looking to enhance efficiency and boost their bottom line with effective insurance solutions.

Stephen Fox, co-founder of Upkeep Media, shares his expertise in marketing strategies for property management. He emphasizes the importance of client retention and personalized communication. Stephen discusses how to leverage SEO and content creation to boost visibility and attract clients. He also highlights the value of analytics in tracking lead sources and conversion metrics. With practical tips on utilizing remote teams and enhancing client relationships, this conversation is packed with actionable insights for property management success.

Kobi Bensimon, founder and CEO of ShowDigs, dives into the evolution of property management through technology. He shares insights on leveraging virtual assistants and licensed agents to enhance efficiency in the single-family rental market. Kobi discusses the ongoing challenge of combating fraud in self-guided tours and emphasizes the need to build processes for the future. The conversation touches on the importance of community engagement and the innovative solutions that can revolutionize property management for the digital age.

Aaron Holt, a board-certified labor and employment lawyer at Cozen O'Connor, shares his expertise on navigating the complexities of diversity, equity, and inclusion in hiring practices. He discusses the implications of recent Supreme Court rulings and how companies can comply while enhancing workplace diversity. Holt also delves into the risks of social media hiring, offering guidance on best practices to ensure fair candidate evaluations. The conversation concludes with valuable insights for employers adapting to today's legal landscape.

Victor Cianci, Vice President of Sales at Citizen Home Solutions, shares his expertise in property management and technology. He discusses how CHS builds trust and enhances customer experiences through data-driven processes. Victor emphasizes the importance of simplifying utility setups for new tenants and how automation can streamline property management. He also offers entrepreneurial insights, shedding light on the value of risk-taking and embracing failure. With personal anecdotes, he combines professional wisdom with relatable humor.

David Greene, a renowned real estate authority and podcaster for BiggerPockets, shares valuable insights into property management strategies. He emphasizes the necessity of building trust with clients and adapting leadership during economic downturns. Topics include the importance of effective sales, maintaining team morale amid market challenges, and utilizing innovative tools like AI for property management. Greene also discusses the struggles in the labor market and the significance of transparency in commission structures, offering practical tips for property managers to thrive.

Jeremy Pound, CEO of RentScale and a renowned business development expert for property managers, shares his insights on effective strategies for hiring and compensating Business Development Managers. He examines the ongoing debate about the necessity of BDMs in growth strategies. Listeners learn about the importance of market research, innovative client acquisition tactics, and nurturing long-term relationships for lead generation. Pound also discusses the evolution of compensation models to attract top talent while managing business costs.