NARPM Radio
Lessons in Leadership: Building a Stronger Property Management Business
Feb 5, 2025
Brian Birdy, CEO of PMI Birdy Properties and past president of NARPM, shares his wealth of experience in property management and leadership. He discusses empowering teams through ownership and setting bold goals to combat rising vacancy rates. Birdy emphasizes the significance of guarantees in building trust with clients, drawing parallels with successful companies. He also delves into managing family business dynamics and highlights the importance of defining roles for sustainable success. Listeners can expect actionable insights and a touch of humor throughout the conversation.
54:13
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Quick takeaways
- Engaging with NARPUM has transformed Brian Birdy's approach to leadership and professional development in property management through education and networking.
- Birdy emphasizes the importance of a unique value proposition, including client assurances, to effectively distinguish services in a competitive market.
Deep dives
Growth Through Education
Engaging with NARPUM has significantly transformed Brian Birdie's approach to property management. Initially struggling in a family-run business with limited resources, Birdie sought out education and networking opportunities that NARPUM offered. His commitment to learning led him to attend numerous educational events across the country, where he adapted and implemented new strategies back home. This proactive pursuit of knowledge not only enhanced his business acumen but also resulted in measurable growth and profitability for Birdie Properties.
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