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NARPM Radio

Latest episodes

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Jan 22, 2025 • 47min

Cutting Costs and Vacancy: Turning Operations into Profit

In this engaging discussion, Bradley Johnson, CEO of ProfitCoach and former CEO of Sawyer Property Management, shares insights on enhancing property management profitability. He emphasizes the importance of performance metrics, particularly addressing issues like days without revenue. Johnson outlines innovative operational strategies and best practices for owner screening. He also stresses selecting suitable clients and setting clear expectations to streamline maintenance operations. With a focus on sustainable profitability, he provides practical advice for property managers looking to improve their efficiency.
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Jan 15, 2025 • 53min

From Expert to Trusted Brand: Authority Marketing for Property Managers

January 15 In this episode, host Pete Neubig welcomes marketing expert Jerome Lewis, “Mr. Implementation,” to share strategies for scaling property management businesses. They discuss building authority through content marketing, the importance of follow-up systems, and tips for building trust through public speaking and networking. Packed with actionable insights to help property managers and real estate pros grow their businesses.
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7 snips
Jan 8, 2025 • 48min

Marketing Smarter, Not Harder: Low-Cost Strategies for Property Management Success

Join Mark Ainley, co-founder of GC Realty and Development and co-host of the Straight Up Chicago Investor podcast, as he shares expert insights on marketing and podcasting in the property management world. He emphasizes low-cost strategies for business growth, including leveraging partnerships and localized podcast content. Topics include the importance of authenticity in branding, navigating lead tracking, and the profitability of podcasting. Mark’s candid anecdotes add humor and personality to the discussion, making it both informative and entertaining.
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7 snips
Dec 18, 2024 • 52min

Building Bridges: Property Managers and Investors Working Together

Ashley Kehr, co-host of the BiggerPockets Real Estate Rookie podcast and author of 'The Real Estate Rookie,' shares her journey through real estate investing and property management. She emphasizes the importance of data and systems for property managers to thrive. Strategies for building investor relationships are discussed, including leveraging networking platforms and meetups. The conversation also tackles the dynamics of the investor-manager relationship, underscoring the value of clear communication and education to enhance collaboration and operational success.
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Dec 10, 2024 • 52min

Mastering Short-Term Rentals: Insights on Systems, Scalability, and Mindset

Dec. 10, 2024 In this episode, Pete Neubig interviews Robert Gilstrap, MPM RMP, CEO of Suite Stays Altanta, LLC, about the unique challenges and opportunities in short-term rental management. They discuss essential systems for success, leveraging virtual assistants, and the importance of mindset when managing 24/7 operations. Robert also shares personal insights on the industry's future and practical advice for anyone entering the short-term rental space. Check it out!
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Dec 4, 2024 • 53min

Scaling Smart: How to Grow a Property Management Business the Right Way

In this engaging discussion, Jay Hartley, an experienced real estate broker and investor, shares invaluable insights on scaling a property management business. He emphasizes the importance of building the right team and implementing efficient processes. Jay highlights strategic partnerships with real estate offices and the role of education in fostering growth. He also delves into the challenges of transitioning from employee to owner-operator while maintaining exceptional customer service. Tune in for tips on leveraging technology and networking for sustainable success!
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Nov 20, 2024 • 52min

From Chaos to Clarity: How Process and Automation Fuel Property Management Growth

Bryan Jenkins, co-founder of PM Business Implementers, brings a wealth of experience from growing a property management company to over 1500 properties. He discusses transforming chaotic operations into streamlined systems. Key topics include optimizing processes before automation and building efficient workflows with staff involvement. Bryan emphasizes the importance of setting SMART goals for growth and shares insights on using AI tools to boost team productivity. He also reflects on navigating challenges and creating proactive strategies in property management.
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Nov 19, 2024 • 7min

NARPM Financial KPI

In this episode, Mike Nelson, a key figure in developing NARPM's financial KPIs, shares his insights on improving financial data accuracy in property management. He explains the significance of tailored financial surveys for small property management, highlighting how accurate data collection can bolster performance comparisons. Mike emphasizes the value of confidentiality in building these KPIs and how they can refine business strategies for property managers, making financial management more effective.
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Nov 13, 2024 • 55min

Innovative Insurance Strategies: From Security Deposit Alternatives to Tenant Claims Management

Nov. 13, 2024 In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections, making this episode a must-listen for property managers looking to enhance efficiency and boost their bottom line with effective insurance solutions.
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Nov 6, 2024 • 54min

Strategies for Growth and Effective Marketing in Property Management

Stephen Fox, co-founder of Upkeep Media, shares his expertise in marketing strategies for property management. He emphasizes the importance of client retention and personalized communication. Stephen discusses how to leverage SEO and content creation to boost visibility and attract clients. He also highlights the value of analytics in tracking lead sources and conversion metrics. With practical tips on utilizing remote teams and enhancing client relationships, this conversation is packed with actionable insights for property management success.

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