NARPM Radio

July 16, 2025 In this episode, host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions (RIS), diving into how RIS was built specifically for property managers—offering flexible, contract-free insurance options with streamlined onboarding and full compliance support. Jeff shares how their master policy approach helps clients stabilize premiums even amid rising insurance costs, and how the platform prioritizes ease of use, profitability, and risk mitigation. You’ll also hear Jeff’s fascinating career pivot from chiropractor to insurance leader and get his top networking tip for new property managers.

Jake Brooks, a Business Development Manager with Kentuckiana Property Management and former mortgage lender, shares his insights on thriving in property management. He discusses effective incentive plans and the importance of accountability. The conversation touches on understanding different types of investment owners, navigating objections, and enhancing client relationships. Jake emphasizes transitioning from low-cost to premium services and offers valuable strategies for successful relationship building and business growth in a competitive market.

Robert Locke, co-founder of Rent Recovery and veteran in property management with over 35 years of experience, teams up with his son Tony Locke, who brings tech-savvy and pastoral insights to the conversation. They discuss revolutionizing debt collection for property managers, sharing innovative strategies for growth and the evolution of their business. The duo dives into the importance of technology in enhancing recovery practices and humorously debates the culinary merits of pineapple on pizza while reflecting on their journey with NARPM.

In this engaging talk, Mohamed Hussein, CEO of Balanced Asset Solutions, shares his expertise in financial strategies for property managers. He discusses the importance of preventing overdrafts and managing large expenses effectively. Mohamed highlights the risks and rewards of internal controls like positive pay and emphasizes the need for specialized software to ensure financial integrity. He also provides practical tips for maintaining cash flow during evictions and tackling complex accounting challenges, blending insightful advice with personal anecdotes.

Peter Greeves, CEO and co-founder of EJF Real Estate Services, dives into the dynamics of managing HOAs versus SFRs. He discusses the slower adoption of tech in the HOA sector and how leveraging niche marketing can lead to significant referrals and growth. Greeves compares profit margins between both property types, emphasizing distinctive business strategies. He also shares insights on hiring A-players and maintaining a strong company culture during expansion—proving that success in property management is as much about people as it is about properties.

Matthew Whitaker, CEO of Evernest, shares the driving vision behind his rapidly growing property management company. He discusses setting ambitious goals, like managing 250,000 homes by 2030, and how a strong company culture fuels scalability. Matthew reveals innovative strategies such as gamifying staff incentives and refining acquisition tactics. He emphasizes the importance of clear communication and aligning individual contributions to collective ambitions, making leadership development a priority for lasting success.

Join Kevin Davidson, a marketing strategist at Stewart Title, as he shares his expertise in data-driven marketing for property management companies. He discusses innovative lead tracking systems and the significance of aligning marketing spend with measurable ROI. Kevin highlights the distinction between leads and opportunities, offering budget-friendly strategies for new property managers to enhance authority and generate quality leads. With insights on CRM integration and the importance of data in decision-making, he provides actionable advice to help businesses thrive in a competitive market.

Mark Murphy, founder of Leadership IQ and New York Times bestselling author, dives into the elements that revolutionize hiring. He emphasizes the critical role of attitude over technical skills, revealing insights from hiring studies. Mark discusses crafting unique job descriptions and efficient hiring processes tailored for remote teams. He also shares the impact of personality assessments in recruitment and the importance of aligning hiring practices with organizational culture. Tune in to discover how purposeful hiring can empower and transform teams!

May 14, 2025 Join host Pete Neubig as he talks with Thad Tarkington, CEO and Co-Founder of Second Nature, about the challenges and insights of building and leading a global team. Thad shares his journey from lifeguard to tech entrepreneur, the critical role of alignment and communication in scaling a business, and his company's strategies to reinforce core values across a 300+ person organization. Whether you're an early-stage founder or a seasoned executive, this episode is packed with practical advice on culture, leadership, and growth.

Angela Holman, the 2025 NARPM® Treasurer and owner of Premier Property Management, shares insights from her boutique-style approach to property management. She values personalized customer service and believes in maintaining strong owner-tenant relationships through in-person meetings. Angela also discusses the importance of staying true to her business values and avoiding trends. Additionally, she touches on exit strategies, her passion for baking, and what keeps her grounded in a people-first mindset.