NARPM Radio

Derek Morton, owner and principal broker of Netgain Property Management Services, is known for his innovative solutions in housing challenges. He discusses how he’s moving away from rigid income and deposit requirements, introducing alternatives that protect both owners and tenants. Derek highlights the importance of adapting to real-world financial pressures, creating beneficial resident packages, and ensuring housing stability for social well-being. He also shares insights on navigating the complexities of property management during challenging times.

Tim Hubbard, the founder of Corzly, a short-term rental management company designed for investors, shares his wealth of knowledge on maximizing rental returns. He discusses the power of dynamic pricing tools and 24/7 virtual teams to enhance operations. Tim emphasizes the significance of guest screening through reviews and innovative revenue management strategies that lead to success across markets. He also touches on the transition from long-term to short-term rentals, underlining the importance of technology and thorough market research.

Inaas Arabi, CEO of Block & Associates Realty, is a pro at scaling property management businesses using innovative technology. In this conversation, he shares insights into how AI and custom workflows can streamline operations and enhance efficiency. They discuss the importance of capacity building before growth, the role of international teams in expanding bandwidth, and how strategic delegation can optimize performance. The chat also touches on personal anecdotes, the benefits of the EOS framework, and the significance of professional networking in the industry.

July 23, 2025 In this episode, host Pete Neubig sits down with Peter Hernandez to explore how property management companies can drive real growth through vision alignment, leadership assessments, and systemized accountability. Peter shares how his team uses structured meetings, performance tracking, and business health assessments to reduce churn and increase engagement. They also discuss how focusing on both physical and mental wellness has transformed their culture and retention.

July 16, 2025 In this episode, host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions (RIS), diving into how RIS was built specifically for property managers—offering flexible, contract-free insurance options with streamlined onboarding and full compliance support. Jeff shares how their master policy approach helps clients stabilize premiums even amid rising insurance costs, and how the platform prioritizes ease of use, profitability, and risk mitigation. You’ll also hear Jeff’s fascinating career pivot from chiropractor to insurance leader and get his top networking tip for new property managers.

Jake Brooks, a Business Development Manager with Kentuckiana Property Management and former mortgage lender, shares his insights on thriving in property management. He discusses effective incentive plans and the importance of accountability. The conversation touches on understanding different types of investment owners, navigating objections, and enhancing client relationships. Jake emphasizes transitioning from low-cost to premium services and offers valuable strategies for successful relationship building and business growth in a competitive market.

Robert Locke, co-founder of Rent Recovery and veteran in property management with over 35 years of experience, teams up with his son Tony Locke, who brings tech-savvy and pastoral insights to the conversation. They discuss revolutionizing debt collection for property managers, sharing innovative strategies for growth and the evolution of their business. The duo dives into the importance of technology in enhancing recovery practices and humorously debates the culinary merits of pineapple on pizza while reflecting on their journey with NARPM.

In this engaging talk, Mohamed Hussein, CEO of Balanced Asset Solutions, shares his expertise in financial strategies for property managers. He discusses the importance of preventing overdrafts and managing large expenses effectively. Mohamed highlights the risks and rewards of internal controls like positive pay and emphasizes the need for specialized software to ensure financial integrity. He also provides practical tips for maintaining cash flow during evictions and tackling complex accounting challenges, blending insightful advice with personal anecdotes.

Peter Greeves, CEO and co-founder of EJF Real Estate Services, dives into the dynamics of managing HOAs versus SFRs. He discusses the slower adoption of tech in the HOA sector and how leveraging niche marketing can lead to significant referrals and growth. Greeves compares profit margins between both property types, emphasizing distinctive business strategies. He also shares insights on hiring A-players and maintaining a strong company culture during expansion—proving that success in property management is as much about people as it is about properties.

Matthew Whitaker, CEO of Evernest, shares the driving vision behind his rapidly growing property management company. He discusses setting ambitious goals, like managing 250,000 homes by 2030, and how a strong company culture fuels scalability. Matthew reveals innovative strategies such as gamifying staff incentives and refining acquisition tactics. He emphasizes the importance of clear communication and aligning individual contributions to collective ambitions, making leadership development a priority for lasting success.