NARPM Radio

From Gamification to Growth: Culture-Driven Leadership at Scale

Jun 4, 2025
Matthew Whitaker, CEO of Evernest, shares the driving vision behind his rapidly growing property management company. He discusses setting ambitious goals, like managing 250,000 homes by 2030, and how a strong company culture fuels scalability. Matthew reveals innovative strategies such as gamifying staff incentives and refining acquisition tactics. He emphasizes the importance of clear communication and aligning individual contributions to collective ambitions, making leadership development a priority for lasting success.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
INSIGHT

Vision Enables Better Decisions

  • A clear, shared vision allows every team member to make better decisions autonomously.
  • Matthew Whitaker emphasizes decentralizing decision-making as the organization grows past 700 people.
ANECDOTE

Origin Story of Evernest

  • Matthew Whitaker started property management as a side business to keep his real estate deals afloat during the Great Financial Crisis.
  • Initially, managing homes was just a support function to sell properties to investors rather than a primary business goal.
ADVICE

Set Big 10-Year Vision

  • Set a 10-year vision to increase the likelihood of success versus short-term goals.
  • Longer-term visions help navigate market volatility by focusing on consistent progress toward a bigger target.
Get the Snipd Podcast app to discover more snips from this episode
Get the app