NARPM Radio

Matthew Whitaker, CEO of Evernest, shares the driving vision behind his rapidly growing property management company. He discusses setting ambitious goals, like managing 250,000 homes by 2030, and how a strong company culture fuels scalability. Matthew reveals innovative strategies such as gamifying staff incentives and refining acquisition tactics. He emphasizes the importance of clear communication and aligning individual contributions to collective ambitions, making leadership development a priority for lasting success.

Join Kevin Davidson, a marketing strategist at Stewart Title, as he shares his expertise in data-driven marketing for property management companies. He discusses innovative lead tracking systems and the significance of aligning marketing spend with measurable ROI. Kevin highlights the distinction between leads and opportunities, offering budget-friendly strategies for new property managers to enhance authority and generate quality leads. With insights on CRM integration and the importance of data in decision-making, he provides actionable advice to help businesses thrive in a competitive market.

Mark Murphy, founder of Leadership IQ and New York Times bestselling author, dives into the elements that revolutionize hiring. He emphasizes the critical role of attitude over technical skills, revealing insights from hiring studies. Mark discusses crafting unique job descriptions and efficient hiring processes tailored for remote teams. He also shares the impact of personality assessments in recruitment and the importance of aligning hiring practices with organizational culture. Tune in to discover how purposeful hiring can empower and transform teams!

May 14, 2025 Join host Pete Neubig as he talks with Thad Tarkington, CEO and Co-Founder of Second Nature, about the challenges and insights of building and leading a global team. Thad shares his journey from lifeguard to tech entrepreneur, the critical role of alignment and communication in scaling a business, and his company's strategies to reinforce core values across a 300+ person organization. Whether you're an early-stage founder or a seasoned executive, this episode is packed with practical advice on culture, leadership, and growth.

Angela Holman, the 2025 NARPM® Treasurer and owner of Premier Property Management, shares insights from her boutique-style approach to property management. She values personalized customer service and believes in maintaining strong owner-tenant relationships through in-person meetings. Angela also discusses the importance of staying true to her business values and avoiding trends. Additionally, she touches on exit strategies, her passion for baking, and what keeps her grounded in a people-first mindset.

April 30, 2025 In this spirited roundtable-style episode, host Pete Neubig and Todd Ortscheid dive deep into some of the most controversial topics in property management. They debate whether maintenance should be upcharged or absorbed as a marketing cost, dissect the real value (and risks) of hiring a business coach, and break down how marketing roles—both local and remote—can make or break a PM business. With candid takes on fairness, profitability, and specialization, this episode is a must-listen for anyone looking to refine their operations and boost their bottom line.

April 23, 2025 In this episode, Pete Neubig sits down with 2025 NARPM® President Amy Hanson, MPM® RMP®, Vice President of Property Management for Berkshire Hathaway HomeServices PenFed Realty Texas, to discuss the mindset and systems that helped her grow from burnout to balance. Amy shares how hiring a director of operations and remote assistants changed everything, why she answers every Google review herself, and the importance of letting go of emotional reactions in business. You’ll also hear her take on business development, property stabilization, and her love for turtles (yes, really). With 20 years in the industry, Amy’s advice on constant learning, creating culture, and staying organized is both practical and inspiring.

April 16, 2025 In this episode, host Pete Neubig sits down with 𝗟𝗶𝗼𝗿 𝗔𝗯𝗿𝗮𝗺𝗼𝘃𝗶𝗰𝗵, 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗮𝗻𝗱 𝗖𝗘𝗢 𝗼𝗳 𝗕𝗹𝗮𝗻𝗸𝗲𝘁 𝗛𝗼𝗺𝗲𝘀, to explore his remarkable journey from an elite Israeli military unit to building a mission-driven prop-tech company. Lior shares the origins of Blanket Homes, how it's solving real problems in property and asset management, and the lessons learned from scaling a remote and international team. He also opens up about his early missteps (including being fired from his first job after one day), his nonprofit work renovating homes for Holocaust survivors, and how he balances purpose with performance.

Jon Dwoskin, an executive business coach and author of Think Big Movement, shares his expertise on optimizing business structures. He emphasizes the significance of organizational charts for growth and the importance of hiring based on core values. The conversation dives into cutting ineffective meetings, enhancing team dynamics, and creating structured hiring processes. Jon's actionable insights reveal how clarity in roles and impactful leadership can truly transform workplace efficiency and morale, making room for success.

Dive into innovative strategies for sustainable growth in property management. Discover how investing just one hour weekly in business development can yield significant results. Learn the power of core values in hiring and the role of AI in streamlining communication. Explore effective client engagement techniques and the benefits of using virtual assistants for efficiency. Enjoy light-hearted discussions on favorite foods and personal stories that add a fun twist to the serious business of property management!