Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
26 snips
Apr 22, 2025 • 1h 44min
#188 How Traditional Media Drove $100K+ in Plumbing Leads
Tony Castellucci from Wanamaker Advertising, an expert in lead generation for home service companies, shares eye-opening insights on boosting your business through smarter marketing. He explains why optimizing your Google My Business is now crucial for attracting local leads. Discover how traditional media like TV and radio can still be effective in a digital world, especially with a strategic approach. Castellucci emphasizes the importance of blending traditional and digital methods while tracking ROI to enhance brand visibility.
15 snips
Apr 17, 2025 • 45min
#187 Junk Removal as a Scalable Business?
Walter Hyman, founder of Junk Drop and soon-to-launch Localytics, shares insights from his journey in building a junk removal empire during the pandemic. He discusses strategies for local PR and Google My Business to boost visibility, the challenges of hiring and managing operations across states, and how philanthropy can enhance community ties. Walter also reveals how Localytics will turn customer reviews into actionable market insights, making this a must-listen for anyone looking to scale a service-based business with purpose.
8 snips
Apr 15, 2025 • 50min
#186 Turning Tow Trucks Into Business Success
Matthew Saskin, owner of East Coast Towing and a tech-savvy entrepreneur, takes listeners on a captivating journey through the towing industry. He discusses the leap from technology to towing, emphasizing the importance of consensual towing. Learn how AI is transforming call centers and aiding business operations. Matthew also shares strategies for scaling his towing business through acquisitions and valuations, the distinctions between towing types, and optimizing fleet efficiency. A treasure trove of insights for anyone in the service industry!
9 snips
Apr 10, 2025 • 43min
#185 From Roofing to Riches: The Blueprint for Business Growth
Explore the intriguing world of home service businesses as the hosts discuss their near-acquisition of a roofing company and the red flags they discovered. They dive into the complexities of business valuations, emphasizing the importance of accurate financial analysis. Learn about leveraging overseas talent for operational efficiency and the transformative tools that boost outbound sales. The conversation also compares strategies across different service niches, offering invaluable insights for anyone considering growth or acquisitions in the industry.
9 snips
Apr 8, 2025 • 41min
#184 From Survive to Thrive: Scaling Your Home Service Business for Maximum Growth
Get ready for peak season with strategies to scale your home service business effectively. Discover how to set ambitious revenue goals and streamline operations while mitigating costs. Learn the importance of early hiring and training for peak demand, and explore the benefits of using AI and overseas talent. Uncover key insights into managing supply chain challenges and creating successful marketing systems. Plus, hear about innovative solutions like Quick Staffers for customer support that can save you time and money.
10 snips
Apr 4, 2025 • 37min
#183 The $250M HVAC Collapse: Inside Air Pros' Bankruptcy
Dive into the staggering collapse of Air Pro Solutions, a once-successful HVAC giant drowning in $250 million of debt. Discover how aggressive marketing and reckless spending spiraled into disaster. Learn about the importance of financial oversight and the potential dangers of hasty acquisitions in the plumbing world. Plus, explore how AI innovations are transforming efficiency in HVAC operations amid market challenges. This insightful discussion highlights crucial lessons for business management and the future of the industry.
Apr 1, 2025 • 45min
#182 Roofing Business Success: From Contractor to CEO in a Growing Industry
Eddie Griffin, owner and president of Brown Roofing, started his journey in the roofing industry at just 13. He shares insights on scaling his business to over $20 million through effective marketing and strategic hiring. Eddie discusses the importance of online presence with Google My Business and Local Service Ads, maximizing call center efficiency with AI, and navigating the ups and downs of market fluctuations. He emphasizes the significance of strong leadership, financial oversight, and building long-term relationships with clients.
6 snips
Mar 27, 2025 • 52min
#181 From Plumbing to Profits: One Entrepreneur’s Journey to Business Success & Growth Strategies
Kenny Bush, the owner of Da Vinci's Best Plumbing, shares his compelling journey from a small-town farmer to a successful plumbing entrepreneur. He dives into the importance of mastering SEO and utilizing customer reviews to enhance local visibility. Kenny discusses branding strategies, the vital role of community support among tradespeople, and the necessity of effective bookkeeping. His insights on maximizing Google My Business profiles and navigating financial challenges offer invaluable advice for anyone looking to thrive in the plumbing industry.
14 snips
Mar 25, 2025 • 1h 1min
LEGENDS #180 | Roger Wakefield: Shaping the Next Generation of Plumbers
Roger Wakefield, a plumbing influencer and owner of Texas Green Plumbing, shares his insights on transforming the plumbing industry through social media and innovative marketing. He emphasizes the power of Google My Business and Local Service Ads for lead generation, revealing how these tools brought in hundreds of thousands in sales. Roger’s passion for mentorship shines as he discusses training the next generation of plumbers and advocating for skilled trades. He also highlights unique challenges in Texas plumbing and the importance of a strong brand identity.
17 snips
Mar 20, 2025 • 46min
#179 HVAC, Plumbing & Electrical SOPs: Multi-Touchpoint Strategies for Business
Discover how to streamline operations in HVAC, plumbing, and electrical businesses with effective SOPs. Learn the importance of accountability and structured communication to manage multi-department processes. Gain insights on optimizing technician efficiency and improving customer service through automation. Explore the financial implications of collections and the necessity of regular audits. Unlock the keys to mitigating legal risks and enhancing overall business health for sustainable growth.
