
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Latest episodes

Apr 2, 2024 • 42min
#109- The $100M Goal: Why I'm Growing My Home Services Businesses
John and Jack dive into their ambitious $100 million goal for home service businesses. They share tales from a recent workshop and the significant growth metrics achieved by participants. Insights on rapidly scaling from $800,000 to over $3 million and the necessary cultural shifts for success are highlighted. Discussion on the strategic importance of hiring specialized talent and the transition to a four-tier organization emphasizes the need for effective leadership. Their journey showcases the power of expertise and specialization in driving revenue growth.

Mar 28, 2024 • 51min
#108- Cassie Niekamp: Scaling New Heights in the Fencing Industry
In this re-kick episode, Cassie Niekamp recounts her transition from the startup world to purchasing and running Bowden Fence Company. Cassie discusses the growth of the company, including revenue details, employee expansion, and system improvements. With a strong background in sales and recruiting for startups, Cassie provides valuable perspectives on business acquisition, scaling strategies, and effective management practices. Episode Host:John Wilson: @WilsonCompaniesEpisode Guest:Cassi Niekamp:@cassiniekampSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Send Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer:Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.

Mar 26, 2024 • 56min
#107- Rich Jordan's Entrepreneurial Journey in Plumbing
In this re-kick episode, we revisit a timeless conversation with entrepreneur Rich Jordan who has impressively scaled Garon T Pumbing from $800,000 to a projected $17 million in revenue over three years. Starting with no industry experience, Rich's military background as a Marine infantry officer played a significant role in his success. This episode covers Rich's initial plunge into the business world through real estate before purchasing Garon T Plumbing in New Jersey. Rich shares the operational challenges he faced, such as scaling the team, systematizing operations, dealing with parking logistics, and the nuances of purchasing and growing a small business.Episode Host:John Wilson: @WilsonCompaniesBrandon Niro: @BrandonNiroEpisode Guest:Rich Jordan: @StrongpointRichSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Send Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer:Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.

6 snips
Mar 21, 2024 • 32min
#106- Warehouse Management: Sales Folders, Packout Kits, & Vendor Relationships
Discover effective strategies for warehouse management that boost sales and efficiency. Learn how sales folders enhance customer communication and the concept of 'Packout Kits' speeds up installations. The importance of selecting the right vendors is emphasized, showcasing how strong relationships can drive growth and improve service quality. The podcast also explores inventory management for better service delivery, demonstrating the critical role of organization as businesses scale. Personal anecdotes and success stories make this discussion particularly engaging.

Mar 19, 2024 • 26min
#105- Week 1 of Jack's Plumbing Business Acquisition
Business acquisitions are a rollercoaster of excitement and challenges! Jack shares his initial wins and hurdles just one week into his plumbing business acquisition. Discover the art of blending two companies, from financial management with QuickBooks to the importance of simplifying bookkeeping. The hosts discuss the emotional connections in marketing, the intricacies of purchasing systems, and setting up effective financial classifications for growth. Tune in as they navigate relocating operations and launching new workshops for future efficiency!

Mar 14, 2024 • 42min
#104- How To Run a Remote Cleaning Business with Neel Parekh
In this episode, John and Jack interview Neel Parekh, the founder of MaidThis Franchise, a remote cleaning business. Neel shares his journey from leaving a 9-to-5 job in private equity to starting a cleaning company after being inspired by a Reddit post. With a passion for travel, Neel optimized his business for remote operations, allowing him to explore 50 countries over seven years. MaidThis Franchise has now expanded into the first and only Airbnb cleaning franchise, with about 23 locations across the U.S.Discover more about Neel by tuning in to his podcast, The Freedom Formula. On the show, he engages in conversations with individuals who have achieved Time, Location, or Financial Freedom, exploring their stories in depth.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Episode Guest:Neel Parekh: @NeelBParekhSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Send Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer:Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.

Mar 12, 2024 • 15min
#103- Navigating Marketing Challenges and Expansion in Business
In this episode, John and Jack address the marketing challenges faced by home service businesses. John shares insights from a marketing planning workshop, emphasizing a common issue businesses encounter: reaching spending limits on demand channels such as LSA (Local Services Ads), regardless of their size. Jack also expresses his excitement about a recent plumbing deal, detailing the integration and communication strategies needed for merging businesses.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Send Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer:Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.

Mar 7, 2024 • 26min
#102- Guerilla Marketing Tactics: Standing Out in Overcrowded Home Service Markets
Discover how small home service businesses can compete against industry giants by embracing community engagement and guerrilla marketing tactics. Explore the success of a company in Northeast Nashville through community involvement, football sponsorships, and innovative marketing strategies like oversized interactive mailers.

Mar 5, 2024 • 23min
#101- The 10 Best Home Service Business: John and Jack’s Ultimate Wishlist
John and Jack discuss their ideal home service businesses, with John focusing on asset-heavy ventures like HVAC and landscaping, while Jack leans towards commercial endeavors like hydroelectric plants. They explore niche businesses such as bank equipment maintenance and animal removal, highlighting scalability and profitability. The conversation also touches on the challenges and opportunities within the industry, including diversification into pest control and electrical services.

Feb 29, 2024 • 18min
#100- Using AI in Home Service Businesses
John and Jack discuss integrating AI into their home service business for tasks like data analysis, marketing, and communication. They share experiences with AI, highlighting its role as an enhancer. The podcast explores AI applications in SEO, copywriting, customer interactions, and more within the home service industry.