Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Latest episodes

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Jun 15, 2023 • 50min

#56- Fixing your Appliances, Towing Vehicles, and High End Catering

In this episode of “Owned and Operated”, hosts Jack and John catch up on their recent activities and dive into the topic of service businesses. They talk about the problems and chances that come with growing service businesses, especially when it comes to plateaus and the need for more infrastructure and management. The hosts also talk about how traditional business models are changing and how roles within organizations might be able to overlap. They look at appliance repair as an example of a possible new service line and think about how it can use their existing leads and add to their current businesses. These and more topics are discussed during the episode. Listen to learn more!Here are some additional topics we talked about: ●     The joy of exploring new businesses●     Success and growth of our team●     What did we do to Arizona?●     Focusing on scaling a specific vertical within the business●     What are our milestones in business growth and the challenges faced●     Organizational change and role mixing●     Increasing team sizes and the need for support and technology●     Investigating the appliance repair business●     Assessing new service lines for scalability and resource allocation●     Assessing business potential with the BCG Growth-Share Matrix●     Buying new verticals vs. green fielding●     Leveraging strengths and generating leads for others●     Appliance repair with other trades●     The company's ecosystem collaborates and refersEpisode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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Jun 8, 2023 • 48min

#55 - The Niche Handyman Business

In this episode of “Owned and Operated”, John Wilson and Jack Carr discuss a lot of interesting topics including the concept of a mobile tire and oil change service. Get to know why Handyman Business is a special niche! With the convenience of having a professional come to you, it's a no-brainer for homeowners and fleet companies alike. The profit margins are better for homeowners, but fleets provide a more stable and regular source of income. This business model can be a sure thing in the business-to-business market because it saves money and keeps cars on the road longer. For B2C, partnering with existing mechanics or tire shops can open up new distribution channels. Do you think this business could be successful if it uses the right marketing strategy and goes after the right customers? Do low costs and high demand make it a good opportunity? Learn more as you listen to the episode!Here are some additional topics we talked about:The hosts' respective businesses and recent developmentsNews about a deal under LOI The property maintenance businessThe company's clienteleThe company's value to property management firmsReference to 200 weekly work ordersAccurate pricing structure and hourly ratesConsideration of inventory management challengesCompany wages and hiring strategyThe importance of scheduling and routingThe variety of market saturationEpisode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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May 24, 2023 • 49min

#54- John's Big Move, Residential Water Delivery, and RC Sewer Inspections

In this episode of Owned and Operated, the hosts discuss the business model of water trucking, specifically potable water delivery services. They investigate the difficulties and the costs that are associated with it, such as complying with the regulations and the high costs of equipment and tires. Even though there are problems, they emphasize how profitable the business is. For example, one interviewee said that each truck was making between $500,000 and $600,000 per year. Jack and John show interest in the industry because they think it could be profitable and help them build long-term customer relationships. These and many more topics will be discussed as you listen to the episode!Here are some additional topics we talked about:●     Rising demand for renewable energy●     Impact of climate change on agriculture●     Importance of mental health awareness●     Benefits of remote work policies●     Role of technology in healthcare●     Municipality drain scoping and cleaning franchise●     The importance of inspecting sewers●     Driving a remote-controlled car through sewers●     Recording and scanning sewer walls with laserEpisode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjackSpecial thanks to our sponsor: Service ScalersLooking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA.  Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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May 18, 2023 • 35min

#53- Flipping The Script, Gum Busters of NY, and Zoom Drains Franchise

In this pilot episode of “Owned and Operated”, John Wilson and Jack Carr discuss their recent business transitions and exciting changes, including moving to a new location, adopting Service Titan, hiring a comfort consultant, and surviving the slow season. They also explore a unique niche business called Gum Busters, a specialized pressure-washing company that removes gum and graffiti from public spaces. They delve into the company's operations, contracts with municipalities, and the potential for expansion. The episode provides insightful and practical business ideas for service-oriented entrepreneurs.Here are some additional topics we talked about:The reason why Jack swapped locationsThe decline of the plumbing business during cold monthsSurviving the slow period in the plumbing businessThe service businesses' seasonal declineSummer's revenue potentialWhat is Gum Busters?The advantage of working with the New York GiantsThe pricing and economics of Gum Busters' servicesWhy is maintenance important?Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjackSpecial thanks to our sponsor: Service ScalersLooking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA.  Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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May 11, 2023 • 42min

#52- Jack Carr on Emu Farms, HVAC Deal Flow, and the Podcast

In this pilot episode of “Owned and Operated”, John Wilson is talking to Jack Carr about his history and how interesting his life adventure was that led him to a residential HVAC commercial company in Nashville. We will get to know his strategies for building his team, and we will see how Jack considers revenue generation if he’s not bringing people in. Why did Jack buy this business if they had no marketing?  What can you expect from our podcast? We will be exploring the ways in which businesses can use B2B and B2C strategies together to achieve their marketing goals, and why an integrated approach to marketing is often the most effective. So whether you're a business owner, marketer, or just curious about the world of B2B and B2C, join us for this introductory episode of our podcast, where we'll explore the basics of these two types of businesses and the essential role they play in the modern economy.Here are some additional topics we talked about:●     Did Jack Work As An Operator Too?●     How Did Jack Build A Good Team?●     Strategies That Worked For Jack’s Team●     Where Is His Business?●     How Did Jack Get Into Building Maintenance Before He Touched HVAC?●     How Did His Winery Experience Help His Business Right Now?Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjackSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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Jun 29, 2022 • 19min

#51 - Holdco Conference Coming to Cleveland!!!

Today, Kelcey Lehrich and John will be jumping into an interesting conversation.This will revolve around a conference happening in Cleveland and how it came to be, what it is, what to expect, and where to find out more information. We hope to see you there. Enjoy!Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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Jun 22, 2022 • 29min

#50 - SMBesties 4: Talking Economic Struggles and Successes

The SMBesties are back as John and Reg Zellers hop on to cover a few topics on today’s show. They’ll jump into economics and how low demand even in the home services industry has forced some strategy changes. Business to Business is still doing well, but John talks about the struggles of Business to Consumer during Q1. Reg talks about how his businesses are starting to get busier. He touches on his struggles to find people with labor shortages. The guys also discuss the shipping and freight issues and how they try to deal with it. Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjackSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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Jun 15, 2022 • 44min

#49 - SMBesties 3: Corporate Vs Entrepreneurship Mindset

It’s SMBesties time again! John, Kelsey Lehrich, and Reg Zellers are joined this time around by Joshua Schultz as they will cover a few topics along the way. They will mention their Q1 struggles and successes, how they occasionally have to wear multiple hats and what can happen when this occurs. The guys touch briefly on mental health with the ups and downs of Small Business. The big topic is the difference between Corporate vs pure bred entrepreneurship in Small Business. They dive into the mindset between the two. The good, the bad, and the ugly of being a part of Corporate America as opposed to the SMB world. Jobber: Jobber is a mobile and online app that helps keep your business organized, efficient, and professional. Get paid on time, go paperless, and impress your clients. Try it free today at: https://getjobber.com/im/oao/Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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Jun 8, 2022 • 60min

#48 - Emily Holdman and the Challenges of Running a Business

Emily Holdman is the Managing Director at Permanent Equity out of Columbia, MO, where she’s worked with her current business partner for 14 years. Her background is in marketing, as she also went to school for journalism. Hear about her super impressive career as she is going to be a keynote speaker at the HoldCo conference, which is being held in Cleveland, July 24-26. Head over to holdcoconf.com for more details. That’s hold c-o c-o-n-f .com. In her current position, Emily focuses on marketing and the individual opportunities that come their way, where she moves it towards diligence and takes everything through LOI. Emily talks about her experiences along the way and how they grew up in the market taking punches so young and how that has helped them get to the place they are now. She says, "We love running boring businesses, but running a business is anything but boring." Listen in as she expresses how she loves the intellectual challenges of running businesses and how they handle acquisitions. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
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May 25, 2022 • 53min

#47 - Greg Moran on Working and 'The Founder's Journey' Podcast

Joining John on today’s podcast is Greg Moran. Greg currently runs his own podcast called "The Founder’s Journey." He started in the music industry and realized it wasn’t for him. Then, 13 years ago, he started a company called Check.com. Today he has moved to again work with Early Stage Founders and started a Venture Fund called Evergreen Mountain Equity Partners that focuses on the future of work. Here he works with founders to start companies that are really going to define the next generation of work. Tune-in as Greg and John discuss his vision for the future of this very new venture fund he just started in January of 2022. He’s got a ways to go to get there, but he has the excitement and steps in place to get to where he wants to be.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

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