Tommy Mello, founder and CEO of A1 Garage, oversees a booming home service business across 20 states. He shares insights on cultivating a strong company culture and leveraging partnerships for monumental growth. The importance of networking in the industry is a central theme, alongside his recent book, 'Elevate,' which focuses on employee development. Mello discusses strategies for enhancing customer loyalty and the role of marketing technology, while promoting his upcoming Freedom 2024 event aimed at fostering collaboration within the sector.
01:03:10
forum Ask episode
web_stories AI Snips
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
insights INSIGHT
Focus on Profit, Not Revenue
Focus on profit and EBITDA, not just revenue, for true business health.
Revenue is a vanity metric, while profit reflects sustainability.
question_answer ANECDOTE
Implementing Al Levy's Systems
At $17M, Tommy Mello partnered with Al Levy (7 Power Contractor) and implemented his manuals and processes.
This led to a more methodical approach, including performance pay, and restructuring the business.
volunteer_activism ADVICE
Rebranding for Premium Positioning
Invest in professional rebranding to elevate your company's image and attract premium clients.
Tommy Mello's rebranding doubled prices and improved hiring and retention.
Get the Snipd Podcast app to discover more snips from this episode
Owned and Operated kicks off its new LEGENDS series, focusing on the stories of the home service industry’s most successful entrepreneurs. John Wilson and Jack Carr are joined by special guest Tommy Mello, founder and CEO of A1 Garage, which operates in over 20 states, with over 50 locations.
The talk with Tommy covers his insistence on a strong company culture, how partnerships drove his company to new milestones, and the reasons why networking in the home service space is so important to constant business growth and success. Tommy also discusses his most recent book, ‘Elevate’, creating a business where everyone wins through employee growth, and his upcoming Freedom 2024 home service event in San Diego, CA.
Service Scalers can help figure out your PPC, SEO, and even LSA. Right now they’re running a special $99 digital marketing audit where they’ll take a look under the hood of your marketing, tell you what’s working, and where you can optimize. Schedule today! https://www.servicescalers.com/audit
Special Thanks to Avoca AI Coaching and Training Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’.
📌 Disclaimer: Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast 