Context with Mike DelPrete

Mark McLaughlin, the interim president at Compass, shares his insights on navigating the real estate industry. He delves into the strategic turnaround of Pacific Union during economic turmoil, discussing the balance of downsizing and growth. Mark emphasizes collaboration for organic growth and the revolutionary role of technology in real estate presentations. He also touches on the significance of data-driven leadership transitions and maintaining company culture amid acquisitions, along with the challenges of high performance standards in a competitive market.

Chris Heller, president of Movoto and former CEO of Keller Williams, shares insights from his 35-year journey in real estate. He emphasizes the need for swift decision-making and how learning from mistakes can propel success. Heller discusses the shifting consumer behavior driven by online shopping and the significance of local expertise. He also highlights the value of authentic networking, critiquing generic outreach in favor of personalized communication, and notes that there are no bad leads, only poor follow-up tactics to improve.

Gene Millman, former CEO of REcolorado, dives deep into the current landscape of Multiple Listing Services (MLS) and their relevance in 2024. He discusses the necessity for MLSs to transform into collaborative partners with brokerages, emphasizing transparency. Millman also addresses the critical balance of technology and personal relationships in real estate. Furthermore, he stresses the importance of treating MLSs as businesses for sustainable success, highlighting agility and strategic planning as essential tools for navigating industry challenges.

Greg Schwartz, CEO of Tomo and former Zillow president, talks about cold showers, durable agent models, portal traffic illusions, and the birth of Tomo in Tokyo. They discuss the importance of making mistakes quickly, the need for customer-centric approaches in real estate, and the challenges of building a mortgage company with innovative solutions.

Hari Krishnan, CEO of Southeast Asia's PropertyGuru, discusses the growth of the middle class driving housing demand in emerging markets, challenges of operating in diverse markets, importance of trust and transparency, potential of AI in property portals, staying calm in business, Vietnam's optimistic energy, and industry connections for success.

Court Cunningham, CEO of Orchard, discusses the challenges and evolution of the real estate industry, embracing failure for profitability, navigating customer acquisition hurdles, and exploring disruptors aiming for standardization and innovation in real estate.

Megan Meyer Toolson, Opendoor's President of Sell Direct & Services, discusses Opendoor's customer base, the trust equation, adapting to market changes, learning from customers, and the company's self-serve strategy in a changing real estate industry.

Leo Pareja, Chief Strategy Officer at eXp Realty, discusses time compression in learning, the slow industry changes, the importance of treating buyers like sellers, and the rise of super teams in real estate.

Tim Heyl, founder and CEO of Homeward, shares insights on morning routine, productivity strategies in real estate, evolving from agent to business owner, navigating challenges in the industry, and empowering real estate agents for future innovation.

Zillow's CFO discusses efficiency for agents, Zestimates, AI applications, the super app vision, and the key learning from Zillow Offers. Also, parenting advice, being a great coach, and operational discipline are highlighted.