Context with Mike DelPrete Greg Schwartz: Growth is in Our Control
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Jun 3, 2024 Greg Schwartz, CEO of Tomo and former Zillow president, talks about cold showers, durable agent models, portal traffic illusions, and the birth of Tomo in Tokyo. They discuss the importance of making mistakes quickly, the need for customer-centric approaches in real estate, and the challenges of building a mortgage company with innovative solutions.
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Durability of Agent Model
- The traditional American real estate agent model is remarkably durable despite industry disruptions.
- Greg boldly bets on this model again with his new venture, Tomo.
Fast Change, Slow Core Model
- Real estate industry players and brands change fast, but the core durable model remains stable.
- Zillow's major contribution was democratizing online search and transparency for home buyers.
Avoid Portal Wars Distraction
- Avoid over-focusing on competitor battles that distract from serving customers and partners.
- Maintain an outward focus centered on customer value, not portal traffic or market dominance.