Superpro Podcast

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Ben and Conny Spiske, founders of SunConsult Home Service Company. They share how Ben, a German architect, started a contracting business in South Florida—and how that took them from cushy jobs to the brink of bankruptcy to running a $2M/year company. Ben and Conny talk about residential vs. commercial and why they’ve chosen to lean into the commercial side. Along with advice for those just starting out, the Spiskes share their favorite Housecall Pro features and benefits of being a Superpro. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about Ben and Conny's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with David Audy, founder of Absolutely Electrical. David talks about profits and how he and his team achieve an astounding 43% profit margin. The key ingredients that contribute to this success are surprisingly simple, and you can start implementing them today. He also shares his take on the need business owners have for coaching and the value of having someone in your corner who understands. Additionally, David breaks down employee development and bonuses, and what it’s like serving customers on an island in Canada. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about David's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Tylor Bourque, the owner of GeauxHVAC, shares his journey from graduating LSU in Electrical Engineering to revitalizing his family business. He discusses the power of core values and effective team building. Tylor highlights how technology, especially tools like Housecall Pro, has streamlined operations and boosted customer loyalty through structured service plans. He emphasizes fostering a supportive community within the HVAC industry to foster growth and relationships, encouraging young entrepreneurs to trust their instincts for success.

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding, how he inspires and cares for his crew, and his philosophy of “hire slow, fire fast.” Roland and KC also break down how to justify charging a premium price. When shifting from commercial construction to service-based work, PowerMeans shifted to Housecall Pro. Learn which features KC and his team rely on daily.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about KC's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Eric Hope, owner of Quality Electric. Eric shares the journey of starting and growing his electrical business back in 2018. He covers the importance of branding and effective marketing strategies, along with the significance of customer referrals and reviews in driving business growth. Follow-up strategies and small interactions can make a big impact. Eric also lays out valuable insights on website development and employee training, as well as maximizing Housecall Pro for business success and the value of community support. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Eric's business or follow their journey? Check them out here:WebsiteInstagramFacebookTikTok

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Josh and Kylie Marer, owners of Champion Heating & Air. They cover Champion’s origin story, life in the COVID years, hiring and training strategies, and some of the Housecall Pro features they love. Josh shares some of their ideas for community involvement, as well as their techniques for getting referrals. He also offers insights on building trust with customers and the traits he developed as a martial arts fighter that have contributed to his business success. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Josh and Kylie's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses growth techniques with Justin Touchstone, founder of Armor Service Group. Justin hit $1.65M in his first year. His journey started with home repair, helping his dad replace the family’s heat and air at three years old. In this episode of the “Superpro Podcast,” Justin shares his journey to quick success and strategies for rapid growth, including hiring, team building, marketing, customer retention, and the importance of core values. He emphasizes the role of technology in streamlining operations and the importance of community involvement. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Justin's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses techniques to overcome challenges with Jorge Bacallao, founder of Prime AC and Heat. Jorge shares his entrepreneurial journey, emphasizing the importance of communication, partnership, and team building in business. He discusses the challenges of scaling operations and the significance of innovative marketing strategies, particularly in the digital space. Jorge highlights the critical role of customer service and the impact of online reviews on business growth. He also looks back on some powerful lessons learned through the years and offers advice for aspiring Pros, including the key to slowly building a legacy… “the turtle wins the race.” Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Jorge's business or follow their journey? Check them out here:WebsiteFacebook

Roland sits down with Tim Allen (not that Tim Allen), founder of Kopa Home Services. The real “Tool Man,” Tim’s got his hands in many areas, including handyman work, property management, real estate investing, and more. Roland and Tim cover marketing strategies for when you have no idea how to market your services, the struggle to find the right hires, and building street cred. And when are you ready to take the step with a software system like Housecall Pro? Tim knows and answers that question for those on the fence. He wraps up the interview with sound advice we all need to remember.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Tim's business or follow their journey? Check them out here:Website

Will Swartz of State 48 Home Comfort in AZ joins Roland to share his inspiring story. For nearly a year, Will struggled with substance abuse and homelessness. That’s a far cry from running a business that rakes in close to $2M. He lays out some of the secrets to his success and how he’s grown 40% year over year. Will touches on the importance of having money saved up for when commercial contractors don’t pay on time, the power of networking, out-of-the-box marketing, and when to hit the pavement harder. He also gets into how he offers options and financing to win jobs and increase ticket sizes. And what advice would he give younger Will? The answers are solid.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Will's business or follow their journey? Check them out here:WebsiteInstagramFacebook