In Episode 38 of the “Superpro Podcast,” host Roland Ligtenberg interviews Clayton Robinson, CEO of CR Plumbing. Clayton shares how he started his business right before the pandemic and immediately hit the ground running. CR Plumbing hasn’t slowed down since. Clayton lays out the challenges he’s faced and the unique strategies he’s used to grow his company, including team building, marketing, networking, clear communication, and leveraging technology and data. He also shares solid tips on having tough conversations. (And don’t miss his super sneaky hack for finding new hires on Facebook.) 

Host Roland Ligtenberg interviews Tommy Herren, owner of The Lighting Geek. Tommy ditched the landscaping world to become a leader in the lighting industry. He’s been featured on HGTV and the DIY Network, and he shares the impact of that media exposure on his business. He also breaks down his strategies for hiring and training skilled employees, managing customer and employee expectations, and staying up on industry trends. Tommy has successfully navigated the shift from traditional to digital marketing, and he highlights the role of physical fitness and mental toughness in entrepreneurship.

In this episode of the “Superpro Podcast,” host Roland Ligtenberg interviews Harold Case, owner and president of Sunlight Services. Harold shares the path he took from working in the dairy industry to taking over a septic service business. Learn how Harold has created a superteam and some key strategies for differentiating his business in a competitive market, like getting those all-important Google reviews, and how Housecall Pro has streamlined his operations. Business has been rocking! Harold also highlights the value of expanding service offerings and the importance of customer communication. He wraps up with sound advice for aspiring entrepreneurs.

Christiaan Deasy, the owner of Christiaan's Gutters, dives into his entrepreneurial journey since 2013. He shares insights on crafting a strong team culture and the pivotal role of community engagement. We learn how hobbies fuel personal growth, enhancing leadership effectiveness. Christiaan discusses navigating loneliness in entrepreneurship and the importance of building local connections. He also highlights the significance of customer financing options amidst economic shifts and the power of self-reflection in driving business success.

Roland sits down with Chris Campbell, co-founder of The Highland Cleaning Company. Chris shares what brought his family from the lush rolling meadows of Scotland to the desert of Arizona in 2007. Why would a Scottish optometrist get into the cleaning business? With his wife, Lisa, they’ve grown The Highland Cleaning Company through challenges by implementing key strategies. Chris hits on the importance of building a strong team, the value of training, honesty, and integrity, and how technology like software from Housecall Pro has streamlined his operations. And don’t miss his advice for aspiring entrepreneurs.

Derek Roldan, owner of D1 Appliance Repair, joins Roland to talk strategy in a competitive industry. Hear his inspirational story of perseverance and how he fought to build a winning business after losing his house and car. Derek shares the surprising effect the pandemic had on his business and highlights the significance of customer reviews and referrals (along with his tactics for generating positive reviews). He also discusses the benefits of joining Housecall Pro and the Facebook community. Derek’s long-term goal is to franchise his business and redefine the appliance repair industry.

Matt Bowman, owner of Sage Landscapes and a rising star in the landscaping industry, shares his path to a million-dollar year. He delves into the challenges of managing large-scale projects and emphasizes the need for skilled employees. Social media marketing plays a crucial role in showcasing his work and attracting clients. Matt champions community involvement, sharing insights on volunteerism's impact on business reputation. He also advises new business owners on mastering pricing strategies and understanding financial metrics for growth.

Brett Neal, a partner at High Velocity Accounting, specializes in financial strategies for home service businesses. He discusses the importance of cash flow management and proactive tax planning to avoid common pitfalls. Brett shares insights on budgeting, job costing, and effective payment methods to enhance profitability. He emphasizes having a cash reserve for seasonal fluctuations and dives into marketing spend and cost per acquisition, ensuring listeners grasp the value of solid financial planning for sustainable growth.

Meet Eric Yukins, owner of Oakland Shrink Wrap and Marine Services in Oakland County, Michigan. Eric shares how an engineer working in sales wound up in the marine services industry, running a successful shrink-wrapping business. Along with the necessary transition to thinking like an owner, Eric lays out the types of customers he looks for, the importance of delegation and trusting your team, and the right software solutions. He also covers how Housecall Pro’s Expense Cards help to simplify expense management and the need to track material usage for significant cost savings.

Jay Villegas, Vice President at Frontier Air Conditioning, shares the story of transforming a family business into a multi-million dollar enterprise. He reveals how they leverage AI to optimize operations and emphasizes the value of hiring for attitude over skills. Jay discusses the significance of structured processes and service agreements in maintaining customer loyalty and steady revenue. He also highlights the benefits of using management tools like Housecall Pro, along with the support from the community, which has been vital to their success.