Julian Richards, owner of Those Tech Guys, shares how he’s grown his side gig while working as a cable technician into a powerful business. One key has been his willingness to simply discover the needs of customers and set out to meet them. The company has expanded its services to include TV mounting, home theater systems, security cameras, and smart devices. And they’ve even started manufacturing their own cables and mounts. Julian emphasizes the importance of hiring experienced techs, interacting with honesty, and being open to new opportunities. He also shares how to get solid reviews. 

In this Superpro Podcast episode, Melissa Arvizu, owner of Arvizu Commercial Cleaning, shares her journey of starting and growing her cleaning business. She started her business as a side hustle and eventually expanded into residential cleaning. Melissa emphasizes the importance of customer service and building trust with clients. She also highlights the benefits of using Housecall Pro, particularly online booking, which has helped her business grow. Melissa encourages other lady pros to use the available tools and technology to make their businesses stand out.

In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professional software like Housecall Pro. He also shares tips for new business owners, including the need for hard work and understanding the realities of entrepreneurship.

In this engaging conversation, Sammy Suggs, the business manager for North Myrtle Beach Heating and Air, shares her remarkable journey since 1976 when the family business began. She discusses the unique challenges of being a woman in a male-dominated industry. Sammy offers practical tips for managing rental properties and emphasizes the importance of modern software like Housecall Pro for streamlining operations. Her insights into community networking and innovative communication strategies highlight how technology can elevate customer service and improve work-life balance.

Joshua Jaeger, president of BDK Door Company and a garage door industry expert, shares his transformative journey from working under his father to owning a thriving business. He discusses effective hiring practices, emphasizing clear communication and aligning compensation with performance. Joshua also highlights the necessity of modern software solutions for operational efficiency and the importance of accountability. Additionally, he explores innovative marketing strategies and the role of community support in enhancing business outcomes.

Frankwin Hooglander, owner of Treasure Valley Solutions, shares his journey of starting a home automation company and the strategies he used to grow it. He emphasizes the importance of marketing through Google and building relationships with realtors and builders. Franklin also discusses the value of automation in streamlining business processes and improving customer experience. He highlights the benefits of using Housecall Pro and Zapier to automate tasks and shares his experience in helping other pros automate their businesses through his company, HSP Automation. Franklin emphasizes the importance of reading books and being part of communities to learn and grow as a business owner.

In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro and the importance of tracking and data analysis in their business. The Martinez family emphasizes the value of taking action, implementing new ideas quickly, and staying up to date with technology and marketing trends.

EJ, who runs EJ's Appliance Repair, shares his journey from industrial maintenance to his thriving business. He discusses the importance of building a professional network and effective customer engagement. EJ emphasizes handling one-star reviews with care and the power of service plans for recurring revenue. He champions Housecall Pro for enhancing professionalism and streamlining operations. The conversation highlights adapting to consumer needs and the benefits of subscription models for services, encouraging a growth mindset among business owners.

Cody, known as 'Hot Tub Cody,' shares the rise of his successful cleaning company, Innovo Spa Services, which specializes in hot tub management. He discusses the unexpected boom in hot tub popularity during the pandemic and its impact on the short-term rental market. Cody highlights the unique challenges of hiring in this niche, the importance of using tech like Housecall Pro, and the value of community support. With plans for national expansion and franchising, he emphasizes the need for adaptability and continuous learning.

Brent Colquitt, CEO of OC Tasker, shares the genesis of his smart home company. (Here’s a slight spoiler: Brent transitioned from working as a handyman to installing smart tech in Newport Beach.) He discusses the importance of focusing on high-net-worth individuals and providing excellent customer service. Brent also talks about strategies for hiring and training, including using a pay-for-performance model. Additionally, he highlights the value of Housecall Pro in automating and streamlining business operations.