Superpro Podcast

Tricks to 1300+ Reviews

13 snips
Dec 24, 2024
Daniel Felt, owner of Kura Home, shares insights from his journey in building a unique home maintenance business. He emphasizes the power of a strong team and core values in hiring, saying, 'I can train anyone for anything.' Daniel discusses the importance of systematizing processes and leveraging customer reviews, boasting about his impressive 1300-plus reviews. He highlights innovative automation tools that enhance client engagement and retention. Join him for essential tips on focusing your entrepreneurial efforts for long-term success.
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ANECDOTE

Cura Home's Origin

  • Daniel Felt worked for his brother's home services company, growing it rapidly.
  • He proposed a subscription-based maintenance service, but his brother rejected the idea, leading Daniel to start Cura Home.
ADVICE

Prioritize Core Values in Hiring

  • Focus on hiring employees who embody your core values, like great customer service.
  • Technical skills can be taught, but core values are inherent.
ADVICE

Generate Consistent Reviews

  • Consistently ask clients for Google reviews using automated systems.
  • Implement a "no review" tag for potentially negative experiences.
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