Frances Frei

Join Anne Morriss, a CEO and best-selling author, and Frances Frei, a Harvard Business School Professor, as they discuss the art of communication. They explore the pitfalls of perfectionism and self-doubt, emphasizing that great communication is about connecting with your audience. Discover strategies for managing anxiety, mastering spontaneous speaking, and turning communication challenges into opportunities. Gain insights on how to refocus your energy from yourself to those you speak to, enhancing both clarity and collaboration.

Frances Frei, a Harvard Business School professor and co-author of "Move Fast and Fix Things," discusses effective strategies for problem-solving in organizations. She emphasizes identifying the real issues and the importance of building trust and relationships. Frei introduces a five-step approach, including a narrative for solutions, and highlights tools like the 'Five Whys' for uncovering root causes. She also addresses inclusivity and the impact of subtle workplace indignities, promoting a culture of effective communication and collaboration.

Frances Frei, a Harvard Business School professor and former Uber executive, shares her insights on accelerating change in organizations. She argues for the importance of 'righteous speed'—acting quickly while maintaining trust. Frances emphasizes the empowerment of teams for faster decision-making and reveals how practices like Ritz-Carlton's $2,000 rule enhance operational efficiency. She advocates reframing conflict as a form of competitive play to drive innovation and encourages curiosity to resolve workplace disagreements effectively.

Frances Frei, an expert in operational design and leadership, discusses the importance of fostering curiosity, the drawbacks of 'move fast and break things' mentality, and how inclusion can empower organizations. The conversation includes insights on layoffs, organizational design, blame culture, fostering curiosity, and leadership challenges.

Expert in workplace culture, Professor Frances Frei, discusses the importance of training managers to fix organizational cultures. She emphasizes the significance of inclusion over diversity and shares tips on building a welcoming workplace. The podcast also explores topics like building trust, optimizing operations, empowering employees, and fostering a culture of inclusion.

Frances Frei, a Harvard Business School professor specializing in leadership and trust, joins her wife Anne Morriss, a bestselling author and CEO, to discuss quick problem-solving without sacrificing relationships. They introduce their five-day framework from 'Move Fast and Fix Things', sharing how proper sequencing can maintain trust while fostering speed. The duo explains their "trust triangle"—authenticity, logic, and empathy—and emphasizes the importance of addressing root causes over symptoms, helping listeners strengthen communication and leadership in their organizations.

A professor at Harvard Business School and expert in work culture, Frei goes into companies like WeWork and Uber with the goal of turning toxic environments into healthy, inclusive spaces. She shares why authenticity, logic, and empathy are the most vital skills an employee can have — and how the measure of a true leader can be seen not just in their presence, but in their absence, too.Find Frances's new show Fixable, wherever you get your podcasts! Hosted on Acast. See acast.com/privacy for more information.

Frances Frei, Professor at Harvard Business School, shares insights on moving fast, building trust, and accelerating excellence at work. Topics include trust as a driver of success, pitfalls of 'bring me solutions' mentality, collaborative problem-solving, talent engagement and inclusion, and embracing humanity for business success.

Frances Frei and Anne Morriss, experts in building trust, discuss their work with Uber, addressing its broken culture. They delve into problems like financial losses, harsh feedback, and sexual harassment. Strategies to rebuild trust are explored, including leadership courses and addressing mean behavior. The hosts also touch on Apple Card benefits, working with a spouse, and tips for teaching kids to fish.

Frances Frei, an expert in trust and leadership, discusses the three pillars of trust - authenticity, empathy, and logic. She uses Uber as a case study to illustrate how trust can be strengthened when it's on shaky ground. The podcast also explores the importance of trust, debunks common myths, and shares strategies for rebuilding trust in organizations.