Modern Mentor

Move Fast and Fix Things with Frances Frei

Oct 10, 2023

38:30

Snipd AI

Frances Frei, Professor at Harvard Business School, shares insights on moving fast, building trust, and accelerating excellence at work. Topics include trust as a driver of success, pitfalls of 'bring me solutions' mentality, collaborative problem-solving, talent engagement and inclusion, and embracing humanity for business success.

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Quick takeaways

Trust is essential in business and can be built through authenticity, logic, and empathy.

Inclusion improves employee engagement and business performance, creating a culture that supports success.

Deep dives

The Importance of Trust in Business Success

Trust is essential in business, as it affects speed and quality. In the presence of trust, decisions are respected, and people give the benefit of the doubt. In the absence of trust, decisions get unagreed upon, and compromise takes precedence over bold ideas. Trust is co-produced and has three components: authenticity, logic, and empathy. By understanding and addressing these components, trust can be built and maintained, leading to higher performance and engagement.

Understanding the Component Parts of Trust

01:20

The Rarefied CEO's Guide to Success

01:34

Introduction

2min

Trust as a Critical Driver of Success in Organizations

17min

The Problem with the 'Don't Bring Me Problems, Bring Me Solutions' Mentality

2min

The Power of Inclusion and the Limitations of Solving Problems in Silos

4min

Talent Engagement and Inclusion: Fostering a Progressive Approach

13min

Embracing Humanity for Business Success

3min

In this conversation with Frances Frei, Professor of Technology and Operations Management at Harvard Business School, we ideas leaders can use to move fast, build trust, and accelerate excellence at work.

Modern Mentor is hosted by Rachel Cooke. A transcript is available at Simplecast.

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