

The single thing that every organisation should do to fix culture
34 snips Nov 7, 2023
Expert in workplace culture, Professor Frances Frei, discusses the importance of training managers to fix organizational cultures. She emphasizes the significance of inclusion over diversity and shares tips on building a welcoming workplace. The podcast also explores topics like building trust, optimizing operations, empowering employees, and fostering a culture of inclusion.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 4min
Working Together and Complementing Each Other
04:20 • 2min
Building Trust and Positive Organizational Culture
06:13 • 15min
The Significance of Operations and Urgency in Achieving Goals
21:31 • 3min
Empowering Employees for Better Customer Service
24:09 • 14min
The Importance of Inclusion in the Workplace
38:31 • 4min
Gratitude and Invitation to Engage
42:57 • 2min