The High Performance Podcast

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E67 - Chris Voss: How to be a killer communicator

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Jun 28, 2021

Chris Voss, a former FBI negotiator and CEO of the Black Swan Group, shares his expertise in communication and negotiation strategies. He emphasizes the importance of empathy and relationship-building, revealing how calm negotiations can lead to better outcomes. Voss discusses advanced techniques like mirroring and the power of saying 'no' effectively. Damon Pearce, a listener, shares his journey of overcoming challenges, highlighting the transformative power of the podcast in his life. Together, they explore themes of personal growth and the impact of effective communication.

01:11:29

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ADVICE

Let the Other Side Speak First

Let the other side speak first in a negotiation.
This is difficult because everyone wants to have their say.

insights

INSIGHT

Vision Drives Decisions

Vision drives decisions in negotiations.
Understand the other side's vision, even if it doesn't include you.

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ANECDOTE

Harlem Standoff

Chris Voss successfully negotiated a Harlem standoff with heavily armed fugitives after six hours.
The fugitives surrendered peacefully because they believed Voss's promise of safety.

Get the Snipd Podcast app to discover more snips from this episode

High Performance Communication: Insights from a Negotiation Expert

04:42 • 2min

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The Art of Compassionate Negotiation

06:47 • 23min

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Building Meaningful Business Relationships through Effective Communication

30:02 • 3min

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Mastering Negotiation Through Communication

32:36 • 26min

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Embracing Legacy and Optimism in High Performance

58:32 • 2min

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Negotiation Lessons and Personal Growth

01:00:43 • 12min

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Promotions and Insights from the High Performance Circle

01:12:45 • 2min

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The Rise of Superman

Decoding the Science of Ultimate Human Performance

Steven Kotler

In this groundbreaking book, Steven Kotler delves into the science of 'flow,' an optimal state of consciousness where individuals perform and feel their best. Drawing on over a decade of research and firsthand interviews with top action and adventure sports athletes like Laird Hamilton, Jeremy Jones, and Danny Way, Kotler explains how these athletes achieve the impossible through flow. The book bridges the gap between extreme sports and mainstream life, offering insights on how to radically accelerate performance in everyday activities. It is a exploration of profound possibility, examining what is achievable for human beings and where our limits lie.

The talent code

Greatness Isn't Born. It's Grown. Here's How.

Daniel Coyle

In 'The Talent Code,' Daniel Coyle delves into the science behind talent development, highlighting three key elements: Deep Practice, Ignition, and Master Coaching. Coyle draws on cutting-edge neurology and research from various talent hotbeds around the world to explain how myelin, a neural insulator, is crucial for skill development. The book provides tools for parents, teachers, coaches, and individuals to maximize their potential and that of others, emphasizing that talent is not born but grown through targeted practice and the right motivation.

Never Split the Difference

Negotiating As If Your Life Depended On It

Tahl Raz

Chris Voss

VOSS/RAZ

This book, written by former FBI hostage negotiator Chris Voss and co-author Tahl Raz, provides a masterclass in influencing others through negotiation. It distills the Voss method, revealing skills such as establishing rapport, creating trust with tactical empathy, and transforming conflict into collaboration. The book is filled with real-life examples from Voss's career, illustrating how these techniques can be applied in both professional and personal life to achieve goals and defuse potential crises.

Stealing fire

How Silicon Valley, the Navy SEALs, and Maverick Scientists Are Revolutionizing the Way We Live and Work

Steven Kotler

This book explores the revolution in high performance driven by four accelerating forces: psychology, neurobiology, technology, and pharmacology. It delves into how trailblazers like Eric Schmidt, Elon Musk, Navy SEALs, and maverick scientists are harnessing rare and controversial states of consciousness to solve critical challenges and enhance their lives. The authors, Steven Kotler and Jamie Wheal, spent four years investigating these leading edges, from Silicon Valley to the Navy SEALs, and present a provocative examination of what is possible and how to radically upgrade one's life.

Start With No

The Ultimate Negotiation Guide

Chris Voss

Jim Camp

Tal Ras

Dans "Start With No", Jim Camp partage ses stratégies de négociation éprouvées, basées sur des années d'expérience dans le domaine des ventes. Il explique comment transformer un "non" initial en un accord favorable en utilisant des techniques de communication et de persuasion efficaces. L'ouvrage met l'accent sur l'importance de la préparation, de l'écoute active et de la compréhension des besoins de l'autre partie. Il propose des méthodes pour gérer les objections, construire des relations solides et obtenir des résultats positifs. Le livre est une ressource précieuse pour les professionnels souhaitant améliorer leurs compétences en négociation et en vente.

Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which specialises in solving business communication problems using hostage negotiation solutions. Chris helps companies secure and close better deals, save money, and solve internal communication problems between senior management and employees.

Chris is also author of the national best-seller Never Split The Difference: Negotiating As If Your Life Depended On It, which is out now.

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As always big thanks to our founding partners Lotus Cars for their continued support. We’ll be at the Goodwood Festival of Speed doing some special live podcasts! Thanks also to GIVEMESPORT - the exclusive sports partner of the High Performance Podcast. To gain further access to editorial and social content from the Podcast click here https://www.givemesport.com/podcast

And we have a fresh newsletter out this week on THE HIGH PERFORMANCE CIRCLE! This month it includes polar explorer Ben Saunders, a very special podcast with Ric Lewis and a keynote with former Olympian Cath Bishop. Go to www.thehighperformancepodcast.com to sign up for FREE!

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