E67 - Chris Voss: How to be a killer communicator
The High Performance Podcast
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The Art of Compassionate Negotiation
This chapter examines negotiation techniques through the experiences of high-profile individuals like Oprah Winfrey, emphasizing the value of empathy and relationship-building over combative tactics. It explores the balance between emotional intelligence and practical strategies, demonstrating how calm and collaborative approaches can lead to successful outcomes in high-stakes situations. The discussion also critiques common misconceptions about negotiation, advocating for a reframed perspective that views every interaction involving needs as an opportunity for positive engagement.
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