Negotiate Anything cover image

Negotiate Anything

Masterclass in Negotiation: Insights from the Best in the Business - Highlight reel

Aug 10, 2024
Join acclaimed negotiation experts William Ury, a conflict resolution authority; Chris Voss, a former FBI negotiator; Ed Brodow, a negotiation strategist and author; Greg Williams, a body language specialist; and Sheila Heen, a Harvard lecturer. They discuss the power of tactical empathy and the art of mirroring in creating connections. Ury shares his negotiation with Hugo Chavez, while Heen highlights updates in 'Difficult Conversations.' Tons of practical advice on emotional intelligence and body language to elevate your negotiation game!
50:10

Podcast summary created with Snipd AI

Quick takeaways

  • Tactical empathy is crucial for improving emotional intelligence in negotiations, allowing negotiators to foster understanding without agreeing entirely.
  • Effective negotiation requires thorough preparation, including a clear concession strategy that balances personal interests with the needs of others.

Deep dives

The Emotional Element of Negotiation

Assuming rationality in negotiation often leads to frustration, as individuals typically make decisions driven by emotions rather than logic. This viewpoint highlights the absurdity of expecting purely rational behavior, citing examples from politics and personal desires, such as children wanting video games despite the lack of logical benefit. The emphasis is placed on understanding that negotiations are inherently emotional processes, and recognizing this allows negotiators to adjust their approach. Embracing this emotional reality leads to more effective interactions, allowing negotiators to engage more meaningfully with their counterparts.

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