

Masterclass in Negotiation: Insights from the Best in the Business - Highlight reel
5 snips Aug 10, 2024
Join acclaimed negotiation experts William Ury, a conflict resolution authority; Chris Voss, a former FBI negotiator; Ed Brodow, a negotiation strategist and author; Greg Williams, a body language specialist; and Sheila Heen, a Harvard lecturer. They discuss the power of tactical empathy and the art of mirroring in creating connections. Ury shares his negotiation with Hugo Chavez, while Heen highlights updates in 'Difficult Conversations.' Tons of practical advice on emotional intelligence and body language to elevate your negotiation game!
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
Harnessing Emotional Intelligence in Negotiations
01:33 • 14min
Mastering the Art of Negotiation: Understanding Concessions
15:17 • 4min
The Art of Concessions in Negotiation
19:06 • 4min
The Dynamics of Apologies in Negotiation
22:42 • 3min
Body Language in Negotiation
25:26 • 18min
Shifting Blame to Contribution in Conversations
43:18 • 5min