CNLP 567 | Will Guidara on Creating the Best Restaurant in the World, When Obsession and Noticing Everything Is a Gift, Getting Your Team to Buy In, and Unreasonable Hospitality

1

Introduction

00:00 • 4min

2

The Power of Relational Communication in Churches

03:54 • 2min

3

The Origins of Restaurant Hours

05:52 • 3min

4

The Power of Hospitality

09:19 • 3min

5

How to Collect Mentors

12:31 • 5min

6

The Power of a Guest Chef

17:39 • 5min

7

The Power of Small Gestures and Gifts

22:50 • 4min

8

The Power of Gratitude

26:40 • 4min

9

How to Use Your Obsessiveness to Your Advantage

30:49 • 4min

10

The Difference Between a Four Star Restaurant and a Three Star Michelin Restaurant

34:51 • 4min

11

The Importance of Hospitality in Restaurants

38:57 • 5min

12

The Importance of Unreasonable Hospitality

44:07 • 2min

13

How to Get Rid of the Podium at the Front Door

46:00 • 6min

14

The Importance of Being Present

52:05 • 2min

15

The Power of Unreasonable Hospitality

53:44 • 3min

16

How to Get Your Team Engaged

57:05 • 3min

17

The Importance of Being Celebrated

59:58 • 2min

18

How to Deal With a Customer Who Comes in Complaining

01:02:09 • 5min

19

How to Make the Charitable Assumption

01:07:14 • 2min

20

How to Be Unreasonablely Hospitable on a Budget

01:08:50 • 3min

21

The Future of Unreasonable Hospitality

01:11:57 • 3min

22

How to Get Rid of the Podium

01:14:35 • 2min

23

The Big Brunch

01:16:28 • 2min

24

How to Write a Book That Lasts

01:18:03 • 2min

25

The Unreasonable Hospitality of Frankie

01:19:43 • 4min