

SaaStr 647: Scaling The Top SMB SaaS Companies: What It Takes with GGV Capital Managing Director Jeff Richards and GGV Capital Partner Tiffany Luck
Apr 1, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 4min
Why Is This Happening Now?
03:58 • 5min
The Impact of COVID on Small Business Owners
08:55 • 2min
How to Build a Strong SMB Tech Company
11:18 • 3min
How to Approach SMBs Effectively
14:45 • 5min
The Role of Channel Partners in the Early Days of SMB Tech
19:49 • 1min
The Importance of Customer Success in a Small Business
21:16 • 3min
The Importance of Delighting Customers
24:09 • 1min
The Importance of Product Strategy in SMBTAC
25:37 • 5min