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Content, Briefly

Zapier: How Lane Scott Jones proved a 454% ROI on content

Jul 31, 2023
Lane Scott Jones, Head of Content Marketing at Zapier, shares how she achieved a staggering 454% ROI on content marketing. She reveals strategies behind scaling her team from four to twenty and the remarkable output of 85 articles each month. The discussion dives into the integration of AI to streamline editing workflows and highlights the significance of community engagement and automation in content success. Lane also addresses the challenges of demonstrating content's value amidst budget cuts and economic uncertainty.
45:28

Podcast summary created with Snipd AI

Quick takeaways

  • Zapier's content marketing strategy has demonstrated a remarkable 454% ROI, showcasing its importance as a revenue-generating function rather than just brand awareness.
  • The content team at Zapier has expanded significantly from four to twenty members, enabling the publication of 85 blog posts monthly to support various marketing strategies.

Deep dives

Measuring Content Marketing Success

Content marketing at Zapier has proven to be a significant driver of ROI, showing a remarkable 454% return on investment. This compelling figure reflects a shift in perception regarding the value of content, moving it from a mere brand awareness tool to a crucial revenue-generating function. The calculation involved evaluating various costs associated with content production against the revenue it influences, particularly focusing on upgrades and signups stemming from content engagement. Presenting this data has empowered the content team to secure additional resources and expand its capabilities effectively.

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