In Depth

Inside marketing at Stripe, OpenAI and Retool | Krithika Muthukumar (VP of Marketing at OpenAI, ex-Stripe, Retool, Dropbox, Google)

80 snips
Aug 1, 2024
Krithika Muthukumar, VP of Marketing at OpenAI and former marketing leader at Stripe and Retool, shares her wealth of experience in tech marketing. She reveals Stripe's unique brand identity shaped through meaningful metrics and collaboration. Krithika discusses the importance of craftsmanship in branding and explains how marketing strategies must adapt to various business models. She also highlights personalized trade show engagements that drove Retool's brand awareness and offers invaluable advice for early marketing hires navigating their new roles.
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ANECDOTE

Capture the Flag

  • Stripe's Capture the Flag contest, designed for security researchers, attracted 10,000 developers.
  • Many victors later became Stripe engineers, demonstrating the power of unconventional marketing.
ADVICE

Brand Building Pillars

  • Focus on your target audience and their needs, avoiding fluffy marketing language.
  • Strive for brand consistency across all platforms and materials, reinforcing your message.
ANECDOTE

Cross-Domain Inspiration

  • Stripe Sigma's landing page was inspired by a programming language's documentation.
  • This cross-domain inspiration resulted in a well-received design, showcasing the value of looking outside your industry.
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