The Backbone of a Successful Team: 1:1s, Skip Levels, and the Delegation Framework (with Spencer Norman, VP of Engineering at Privy)

Episode show notes and resources

Communication and transparency are crucial in teams. Uncertainty and lack of information can create anxiety, mistrust, and disengagement among employees.

In episode #137, Spencer shares how he communicated with his teams during an acquisition and how he structures his 1:1 meetings with intentionality.

Spencer Norman, the Vice President of Engineering at Privy, oversees the distributed engineering teams of the ecommerce marketing platform. Before joining Privy, Spencer held leadership positions at Mailchimp (acquired by Intuit) and Reaction Commerce.

Spencer provides guidance on creating a sense of safety within your team when delegating new responsibilities and explains the comfort, stretch, and panic framework.

Tune in to hear all about Spencer’s leadership journey and the lessons learned along the way!

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TIME-STAMPED SHOW NOTES:

[04:23] Avoiding a management role

[9:50] Collaboration stack

[13:33] One-on-one meetings anatomy

[28:51] Skip level one-on-ones

[33:25] Managing through an acquisition

[42:28] Delegation and psychological safety

[46:20] Lean into your influence