FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss

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Dec 2, 2024

Chris Voss, a former FBI hostage negotiator and bestselling author, shares his remarkable insights on negotiation. He emphasizes the difference between negotiation and manipulation, highlighting the importance of empathy and emotional intelligence. Voss narrates his journey to mastering negotiations, from crisis hotline experiences to successful hostage negotiations. He offers practical techniques like reading body language and using silence effectively. The conversation uncovers how negotiation is a daily skill that can transform relationships and outcomes.

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ADVICE

Negotiation Approach

Approach negotiations with playfulness and self-effacing humor.
Avoid being pushy, demanding, or making empty promises.

INSIGHT

Manipulation vs. Influence

Manipulation seeks gain at another's expense, while influence aims for mutual benefit.
True influence leaves the other party better off, increasing future cooperation.

ADVICE

Detecting Dishonesty

Be wary of excessive flattery, as it's often a manipulative tactic.
Pay attention to the other person's demeanor and try to understand their perspective.

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