The Iced Coffee Hour

FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss

153 snips
Dec 2, 2024
Chris Voss, a former FBI hostage negotiator and bestselling author, shares his remarkable insights on negotiation. He emphasizes the difference between negotiation and manipulation, highlighting the importance of empathy and emotional intelligence. Voss narrates his journey to mastering negotiations, from crisis hotline experiences to successful hostage negotiations. He offers practical techniques like reading body language and using silence effectively. The conversation uncovers how negotiation is a daily skill that can transform relationships and outcomes.
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ANECDOTE

Hostage Situations and Escapes

  • Domestic U.S. hostage situations rarely involve escapes due to law enforcement tactics and liability concerns.
  • Other countries may handle such situations differently.
ANECDOTE

Successful Negotiation

  • Chris Voss successfully negotiated a bank robbery with hostages by using empathy.
  • The hostage-taker's primary concerns were safety and avoiding harm.
ADVICE

Importance of Honesty

  • Avoid lying in negotiations, as it damages credibility and can increase risk.
  • Focus on building trust and maintaining authenticity.
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