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25min chapter
FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss
The Iced Coffee Hour
The Art of Hostage Negotiation
This chapter explores the complexities and strategies involved in hostage negotiation during a New York City bank robbery. It highlights the importance of empathy, honesty, and emotional intelligence in high-stakes situations, while also drawing parallels between negotiation tactics in both personal and professional life. The discussion includes insights on communication nuances, personality types, and the role of humor, making it clear that effective negotiation is a blend of psychology, credibility, and tactical operations.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode