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11min chapter
FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss
The Iced Coffee Hour
The Art of Everyday Negotiation
This chapter explores the concept of negotiation as a daily, often unnoticed interaction that thrives on collaboration over competition. Through anecdotes and insights, it emphasizes the significance of empathy, humor, and intentionality in influencing outcomes positively while differentiating between genuine influence and manipulation. The discussion encourages listeners to adopt a mindset that fosters long-term relationships built on trust and emotional connection rather than mere transactional exchanges.
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