Everyone’s going to make a mistake

1

Introduction

00:00 • 2min

2

Making Mistakes

01:50 • 2min

3

The First Time You Made a Mistake

03:36 • 1min

4

What's a Mistake?

05:05 • 3min

5

How Do You Find It So Hard in the Aftermarth of Harm?

08:30 • 2min

6

How Do You Respond When Things Go Wrong?

10:12 • 2min

7

You Know, I've Made a Mistake, I Was Just Totally Unprepared

12:03 • 2min

8

Anxiety and Permanence

13:48 • 2min

9

The Imperfection, the Perfectionism

15:25 • 2min

10

Are You Making a Mistake With Your Patient Care?

17:14 • 1min

11

What Patients Really Need Is Honesty, Not Non-Apologies

18:38 • 2min

12

Being Honest Is Incredibly Important

20:30 • 2min

13

Isha, Do You Think You're a Perfectionist?

22:00 • 2min

14

You Know, When You Have Good Consultants, You Know When You've Made a Mistake

23:47 • 2min

15

Is There a Blame Culture in Maternity Services?

25:23 • 2min

16

The Impossible Standard

27:50 • 2min

17

Medical Protection Interview With Anthea Martin

29:58 • 2min

18

Is There a Problem With Apologizing for Accidents?

31:37 • 2min

19

A Doctor's Apology Is Not an Admission of Liability

33:09 • 2min

20

The Patient's Family Was Unhappy With the Care Provided

35:12 • 2min

21

Statement Writing

37:01 • 2min

22

The Role of Reflection in Statements

38:32 • 2min

23

Reflec Is Sometimes Appropriate and Sometimes Not

40:46 • 2min

24

I've Done the Dicalyi, Have a Good Understanding of Law and the Process

42:28 • 2min

25

Clinical Negligence Claims

44:15 • 1min

26

I've Written Some Statements for Bad Outcomes.

45:43 • 2min

27

Do You Think It's More Difficult to Speak to a Patient After the Event?

47:15 • 2min

28

Is This the Right Specialty for Me?

49:04 • 2min