

How Atlassian’s tackling feedback at scale with Pirow Cronje
6 snips Sep 21, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Introduction
00:00 • 3min
The Breadth and Depth of Atlassian
02:31 • 4min
The Importance of Customer Data in a Finance Role
06:36 • 6min
The Importance of Customer Feedback
12:17 • 4min
The Importance of Qualitative Feedback
16:30 • 3min
The Importance of User Feedback in Atlassian
19:07 • 4min
Jira's Unstructured Feedback Model
23:12 • 2min
How to Consolidate Feedback for Scale
24:46 • 3min
The Future of Happiness Tracking
27:21 • 4min
How to Integrate Social Listening Into Your Centralised Data Source
31:09 • 2min
The Future of Machine Learning
33:25 • 2min
The Importance of Quality in Prioritization
35:29 • 2min
How to Measure the Impact of Feedback on a Product
37:40 • 4min
How to Close the Loop and Keep Users Active and Engaged
41:46 • 3min