The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops cover image

How Atlassian’s tackling feedback at scale with Pirow Cronje

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

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How to Consolidate Feedback for Scale

" feedback can be overwhelming but it's like man what a what a job like what he wears you even head out with starting to tackle something like this yeah well I mean the funny thing is like sometimes we do have the answers so in the new product point a accelerator program that I mentioned before they'll just implement intercom as a widget and live response to people" "The decision was made very early on that we're going to build something here for scale. We have no interest in in setting this up as a pseudo support channel for every user to come and talk about last year because it's that just will not scale"

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