The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom Product evangelist John Cutler on becoming a catalyst for change
8 snips
Mar 16, 2022 
AI Snips
Chapters
Transcript
Episode notes
John's Early Music and Gaming Journey
- John Cutler's twenties were spent playing music and experimenting with various gigs.
- He also created a bartending video game that remains used by a German bar owner today.
Essence of Product Evangelism
- Product evangelism centers on expert communication with practitioners about both product and broader challenges.
- It's about pairing ecosystem knowledge with genuine desire to help people succeed.
Effective Change Advocacy Tips
- Avoid being defined by a single method; start with why your change matters.
- Bring solutions thoughtfully and reconcile your motivations before advocating changes.