Product evangelist John Cutler on becoming a catalyst for change
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Product Management - How to Get Your Reps In
i think the most important thing though, is that it doesn't really matter where you're working. You should make an effort, or try at least, to carve out boundary where you can get the reps in. And this is why, frankly, i really like working at amplitude, because they're products that help at least make the measurement easier.
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